operational experience across various IT domains, including but not limited to Intune, SharePoint, VPN client; MS Defender; BitLocker, O365/Teams admin console, SCCM, remote desktop solutions, Citrix, VPNs, workstation building, mobile environments (Android and iOS), Windows and MacOS support, meeting rooms technology , users or devices management … collaboration. Monitor and manage Office 365 services, including Exchange Online, SharePoint Online, and Teams, through the admin console. Utilize Microsoft System Center Configuration Manager (SCCM) for software deployment, patch management, and inventory tracking. Provide remote support to end-users using tools like TeamViewer, AnyDesk, Windows Remote Assistance, and Windows Remote ...