City of London, London, United Kingdom Hybrid / WFH Options
Hawksworth
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Hawksworth
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Hawksworth
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
City of London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯
Act as the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner More ❯
all campaigns Manage and develop a team of CRM Executives and Assistants, setting high standards and supporting their growth Build and maintain a structured CRM calendar across email, push, SMS and onsite channels Collaborate with Product, Games, Design and Compliance to align campaigns with key features and promotional activity Work closely with the Sportsbook CRM Manager to identify and execute More ❯
all campaigns Manage and develop a team of CRM Executives and Assistants, setting high standards and supporting their growth Build and maintain a structured CRM calendar across email, push, SMS and onsite channels Collaborate with Product, Games, Design and Compliance to align campaigns with key features and promotional activity Work closely with the Sportsbook CRM Manager to identify and execute More ❯
Welcome, In-Life, Cross Sell, Win Back. Utilising client data and insight to determine audience strategies for campaigns and CRM programmes. Developing channel strategy for 121 channels (EM, DM, SMS, App, Web and Connected Paid media). Developing messaging plans and recommendations around personalisation. About you: Approximately 5 years of experience in a CRM role at an agency or in More ❯
the following will be of high value: B2B Multichannel Marketing Hubs or Marketing Automation/Orchestration products - significant advantage Domain expertise regarding one or more marketing channels (e.g. Email, SMS, Mobile Push) User research - including identifying user personas, prototyping, usability testing Collecting and analysing SaaS metrics Apply for this job indicates a required field First Name Last Name Email Phone More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
LeoVegas UK
who thrives on precision, collaboration, and fast-paced delivery. YOU WILL BE RESPONSIBLE FOR: • Managing the end-to-end delivery of CRM campaigns across email, push, in-app, and SMS • Owning the build, QA, scheduling, and deployment of all customer communications • Implementing and maintaining automated and trigger-based journeys to support lifecycle engagement • Collaborating with the Data Strategy team to More ❯
Set and manage the Casino CRM roadmap, balancing quick wins with long-term infrastructure investments. Execution & Optimization Oversee campaign planning, execution, and performance management across all CRM channels (email, SMS, push, in-app, on-site). Ensure a rigorous test-and-learn culture, constantly iterating on segmentation, timing, creative, and channel mix. Collaborate closely with Creative, Promotions, Product, and Acquisition More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
LeoVegas Group
who thrives on precision, collaboration, and fast-paced delivery. YOU WILL BE RESPONSIBLE FOR: Managing the end-to-end delivery of CRM campaigns across email, push, in-app, and SMS Owning the build, QA, scheduling, and deployment of all customer communications Implementing and maintaining automated and trigger-based journeys to support lifecycle engagement Collaborating with the Data Strategy team to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Impression Digital Limited
and deliver impactful acquisition, retention and loyalty campaigns across a range of our clients. Responsibilities As a Marketing Automation Specialist at Impression, you will: Create and execute email (occasionally SMS and push) marketing campaigns in-platform to engage and retain customers. Collaborate with our clients and our design and development colleagues to develop compelling copy and eye-catching creative for More ❯
London, England, United Kingdom Hybrid / WFH Options
ICAEW
ensure every message is clear, consistent, on-brand, and professionally executed. We are responsible for managing the ESP and working with teams to deliver impactful and effective email and SMS communications. Overall purpose of this role of Email Marketing Manager. To manage the strategy and drive the development of ICAEW's email communications and advance the use of personalisation and … direction of the Head of Digital Insight and Communications, this role contributes to ICAEW's digital strategy by: Leading the development and continuous improvement of ICAEW's email and SMS communication strategies, including best practices, automation, segmentation, and personalisation, to ensure effective and innovative engagement with key audiences. Managing and contributing to a wide range of strategic digital projects, aligning … ensure every message is clear, consistent, on-brand, and professionally executed. We are responsible for managing the ESP and working with teams to deliver impactful and effective email and SMS communications. Overall purpose of this role of Email Marketing Manager. To manage the strategy and drive the development of ICAEW's email communications and advance the use of personalisation and More ❯
Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s More ❯
Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya's More ❯
loveholidays’ Marketing team and the Manage team. The CRM Executive will be responsible for the effective communication with customers across a number of touchpoints and channels such as email, SMS and push. Identify opportunities to optimise the customer post-booking journey through a number of different channels in order to increase our Trustpilot and Customer Satisfaction ratings Manage day to … role Technical competency, including ability to write and edit HTML email templates Experience using platforms such as Iterable, Mailgun, Ortto, Braze, Twilio or similar to create email, push, and SMS campaigns, as well as segmentation using custom data Experience using analytics platforms such as Looker or Tableau to monitor performance, and strong excel skills Collaborative nature and ability to build More ❯
Global Growth team, you'll architect personalised, cross-channel customer journeys that drive measurable business outcomes. You'll own our mobile engagement strategy across push notifications, in-app messaging, SMS, and other mobile touchpoints while collaborating with our broader lifecycle team. Our Lifecycle team sits at the intersection of product adoption and revenue growth. We leverage real-time customer data … you’ll do Architect and implement mobile-first engagement strategies for our customer base Build personalised omnichannel journeys with a strong emphasis on push notifications, in-app messaging, and SMS Develop contextual trigger-based campaigns that respond to user behavior, location, and preferences Implement advanced mobile segmentation strategies using behavioral, transactional, and demographic data Drive experimentation across mobile channels to … for mobile messaging content, timing, frequency, and personalisation Who you are 6+ years of lifecycle marketing experience with at least 3 years focused on mobile channels (push, in-app, SMS) Proven success driving key metrics through mobile-first engagement strategies in a SaaS or fintech environment Deep understanding of mobile user behavior and engagement patterns Experience implementing personalisation at scale More ❯
and Shopify to manage, personalise and optimise all CRM activity. You’ll be responsible for growing customer retention and loyalty through intelligent, data-led campaigns. The role spans email, SMS, and first-party data strategy , supporting both premium product sales and high-value service/event participation. Key Responsibilities Build and manage a first-party data strategy, evolving the CRM … a core brand asset Create and optimise automated customer lifecycle journeys – including welcome, cross-sell, loyalty, and win-back flows Deliver campaign and always-on communications via email and SMS using Klaviyo Segment audiences using Shopify data to create personalised communications based on behaviour and intent Craft messaging that supports both technical product details and emotive storytelling Collaborate across e More ❯
and Shopify to manage, personalise and optimise all CRM activity. You’ll be responsible for growing customer retention and loyalty through intelligent, data-led campaigns. The role spans email, SMS, and first-party data strategy , supporting both premium product sales and high-value service/event participation. Key Responsibilities Build and manage a first-party data strategy, evolving the CRM … a core brand asset Create and optimise automated customer lifecycle journeys – including welcome, cross-sell, loyalty, and win-back flows Deliver campaign and always-on communications via email and SMS using Klaviyo Segment audiences using Shopify data to create personalised communications based on behaviour and intent Craft messaging that supports both technical product details and emotive storytelling Collaborate across e More ❯
London, England, United Kingdom Hybrid / WFH Options
Gett
you will own the full customer lifecycle, being responsible for key metrics like monthly users, retention and rides per user. You will find ways to engage users across email, SMS, in-app notifications and more to encourage them to take their first ride and keep them riding with Gett through loyalty, retention and reactivation programs. On a typical day you More ❯
best practices, stay updated on latest trends, and ensure templates and designs are responsive and mobile-optimised. Test communications for quality, branding, and consistency. Assist with push notifications and SMS development when needed. What you'll have: Digital design experience with strong HTML and CSS skills. A creative mindset capable of working within brand guidelines. Strong understanding of email development More ❯