Senior Customer Success Manager - Growth
- Location
- Manchester, England, United Kingdom
predominantly within the US market, ensuring exceptional customer experiences, measurable ROI, strong retention, and sustainable revenue growth Essential Skills Excellent written and verbal communication skills. 4+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of enterprise customers … Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills – fast and effective communicator via all channels Strong experience and understanding of online marketing Desirable Skills Experience in using Salesforce Experience with ...