and engage appropriate teams through to successful resolution Manage formal complaints and dissatisfied users Suggest and support new processes, changes to process and improvements to service and/or userexperience Ensure adherence to both customer and client policies and procedures Ensure a high level of team communication and engagement with objectives Perform Team Operational 121s Regularly attend … management meetings Performance Indicators Team/service SLA performance Team utilisation levels User satisfaction scores Staff engagement/morale Ensuring warranty credits are achieved for vendor device repairs Key relationships Client Operational Delivery Managers Service Team Leaders Knowledge, Skills & Experience Leadership and management Organisation Good understanding of IT services delivered to end users. Good customer service skills Good More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
East London, London, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
SixBySix
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve … and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs. Familiarity with Magento’s admin panel, product management, and order processing systems. Knowledge of UX/UI principles and best practices. Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration. Knowledge of testing methodologies, including unit testing, integration … actioned in subsequent projects or processes. Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design. Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards. Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Addition
closely with a small, smart team Solving real customer problems — not just ticking off Jira tickets Contributing to a high-trust, low-process engineering culture Main Skills Needed: Commercial experience across frontend, backend, and infrastructure Confident with TDD and continuous delivery practices Comfortable with pairing, refactoring, and designing for simplicity Proactive mindset — you own problems and get things done … early-stage or scale-up environments What’s in It for You: True flexibility: remote-first, low meeting load, high autonomy Clear impact: your code shapes the product and userexperience Culture that backs its values — real testing, real ownership Early-stage traction with scale-up potential A genuinely collaborative, high-performing team Let’s skip the hard More ❯
leading P2P process improvement, system implementation, and content strategy for a transformation programme. You'll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and … alignment with organisational objectives. Lead system implementation and embedding , preferably with Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and … performance, and process improvements. Drive continuous improvement post-launch, including optimisation of content and workflows. Engage and influence stakeholders at all levels , internal and external. About You 5+ years' experience in product management , ideally within SaaS or digital transformation environments. Proven track record in content/process transformation , including roadmap delivery and stakeholder prioritisation. Strong leadership, communication, and interpersonal More ❯
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments improving accessibility, efficiency, and user experience. Were looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. Youll work with multi-disciplinary teams to deliver … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments — improving accessibility, efficiency, and user experience. We’re looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. You’ll work with multi-disciplinary teams … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Amber Labs
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments — improving accessibility, efficiency, and user experience. We’re looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. You’ll work with multi-disciplinary teams … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Amber Labs
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments — improving accessibility, efficiency, and user experience. We’re looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. You’ll work with multi-disciplinary teams … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
london, south east england, united kingdom Hybrid / WFH Options
Amber Labs
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments — improving accessibility, efficiency, and user experience. We’re looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. You’ll work with multi-disciplinary teams … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Amber Labs
programme focused on transforming public services through the use of AI and automation. This programme is shaping how people interact with digital services across departments — improving accessibility, efficiency, and user experience. We’re looking for a Machine Learning Engineer (Conversational AI) to help design and build advanced conversational and agentic AI solutions. You’ll work with multi-disciplinary teams … and Google Vertex AI . Work with vector databases and retrieval mechanisms to enhance accuracy and context. Collaborate with data, design, and engineering teams to improve model reasoning and user experience. Skills & Experience: Strong hands-on experience deploying ML models in production environments. Excellent programming skills in Python and familiarity with ML/DL libraries (TensorFlow, PyTorch … scikit-learn, Pandas). Practical experience with RAG or agentic AI frameworks (LangChain, LlamaIndex). Experience working with LLM APIs (e.g. Hugging Face, OpenAI). Exposure to conversational AI platforms (Dialogflow, Lex, Rasa, etc.). Ability to work collaboratively in fast-paced, agile, and multidisciplinary environments. Excellent communication skills and a strong interest in the application of AI More ❯
team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems remain secure, stable, and provide a seamless userexperience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated … and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories and software licensing records. Conduct hardware and software refreshes to ensure equipment remains up to date and More ❯
dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great … opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solutions. Key Responsibilities: Assist in creating user flows, wireframes, prototypes, and high-fidelity designs that clearly communicate ideas and solutions. Support the design of new features and enhancements for Liberty’s ecommerce platform … products. Proficiency with design tools such as Figma and/or Adobe Creative Suite. A strong eye for detail in layout, typography, and visual hierarchy. Willingness to learn about UX/UI principles, accessibility, and responsive design. Collaborative mindset and openness to feedback. Strong organisational skills with the ability to work on multiple tasks. Basic knowledge of front-end technologies More ❯
dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great … opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solutions. Key Responsibilities: Assist in creating user flows, wireframes, prototypes, and high-fidelity designs that clearly communicate ideas and solutions. Support the design of new features and enhancements for Liberty’s ecommerce platform … products. Proficiency with design tools such as Figma and/or Adobe Creative Suite. A strong eye for detail in layout, typography, and visual hierarchy. Willingness to learn about UX/UI principles, accessibility, and responsive design. Collaborative mindset and openness to feedback. Strong organisational skills with the ability to work on multiple tasks. Basic knowledge of front-end technologies More ❯
dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great … opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solutions. Key Responsibilities: Assist in creating user flows, wireframes, prototypes, and high-fidelity designs that clearly communicate ideas and solutions. Support the design of new features and enhancements for Liberty’s ecommerce platform … products. Proficiency with design tools such as Figma and/or Adobe Creative Suite. A strong eye for detail in layout, typography, and visual hierarchy. Willingness to learn about UX/UI principles, accessibility, and responsive design. Collaborative mindset and openness to feedback. Strong organisational skills with the ability to work on multiple tasks. Basic knowledge of front-end technologies More ❯
dynamism are part of our DNA – and that extends to our team. Job Purpose: As a Product Designer at Liberty, you will support the design and delivery of engaging, user-friendly digital experiences. Working as part of the product design team, you’ll contribute to projects across Liberty’s ecommerce platform and other digital touchpoints. This is a great … opportunity to develop your skills, gain experience across the full product design process, and learn from more senior designers while contributing to real customer-facing solutions. Key Responsibilities: Assist in creating user flows, wireframes, prototypes, and high-fidelity designs that clearly communicate ideas and solutions. Support the design of new features and enhancements for Liberty’s ecommerce platform … products. Proficiency with design tools such as Figma and/or Adobe Creative Suite. A strong eye for detail in layout, typography, and visual hierarchy. Willingness to learn about UX/UI principles, accessibility, and responsive design. Collaborative mindset and openness to feedback. Strong organisational skills with the ability to work on multiple tasks. Basic knowledge of front-end technologies More ❯