Operations Manager-Digital & Business Process excellence
- Hiring Organisation
- DiSRUPT Agency
- Location
- City of London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
drive continuous improvement. Act as HubSpot superuser: own configuration, workflows, automations, dashboards and data quality; integrate with other systems. Champion digital customer journeys and UX, using data and feedback to simplify self-serve and reduce friction. Lead process improvement projects, root-cause analysis, and document clear processes, playbooks and SOPs. … Strong stakeholder, communication and influencing skills; high accuracy and accountability. Desirable: experience in insurance/financial services, portal/app-based journeys and UX/UI, API integrations, and scaling or early-stage businesses. Mindset Commercial, analytical, technically minded. Hands-on, practical, and strategic. Curious, improvement-focused, calm under ...