51 to 75 of 238 User Stories Jobs in England

Analyse and optimise end-to-end workflows, identifying opportunities for improvement. Translate business needs into clear functional and technical specifications Produce user stories, use cases, process maps, and technical documentation Work closely with internal development teams and third party vendors to integrate key systems (ERP/… JSON, middleware) Solid knowledge of business process improvement methodologies (Lean, Six Sigma, etc.) Experience producing detailed documentation (BRDs, SRS, user stories, API specs) Excellent analytical, problem-solving, and communication skills Experience working within the Software Development Lifecycle (SDLC) Familiarity with tools such as Jira, Confluence, Visio ...

successful outcomes. Key Responsibilities Produce, analyse and document business requirements through workshops, interviews and stakeholder engagement. Translate business needs into clear user stories, functional requirements and acceptance criteria. Analyse existing business processes and identify opportunities for improvement, automation and optimisation. Support solution design by ensuring business requirements … technical environments. Strong experience working within Agile delivery frameworks. Ability to gather, document and prioritise requirements from multiple stakeholders. Experience creating user stories, process maps, workflows and acceptance criteria. Strong stakeholder management and communication skills. Ability to challenge constructively and drive clarity in ambiguous situations. Experience supporting ...

successful outcomes. Key Responsibilities Produce, analyse and document business requirements through workshops, interviews and stakeholder engagement. Translate business needs into clear user stories, functional requirements and acceptance criteria. Analyse existing business processes and identify opportunities for improvement, automation and optimisation. Support solution design by ensuring business requirements … technical environments. Strong experience working within Agile delivery frameworks. Ability to gather, document and prioritise requirements from multiple stakeholders. Experience creating user stories, process maps, workflows and acceptance criteria. Strong stakeholder management and communication skills. Ability to challenge constructively and drive clarity in ambiguous situations. Experience supporting ...

case management. Responsibilities Facilitate business and design workshops across Contact Centre and Workflow workstreams Translate business requirements into high-quality user stories, epics, and backlog items Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling Act as a bridge between Product … centre design (IVR, routing, omnichannel) and case management/CRM workflows Experience facilitating workshops and translating outputs into structured requirements and user stories Ability to work across business, BA, and technical teams in complex environments Comfortable operating in fast-paced Agile delivery environments Minimum 5+ years’ experience ...

refine requirements across operations and technology Map current and future state processes across business workflows Translate requirements into clear documentation, user stories and change outputs Bring structure to ambiguous requirements and complex change activity Ensure alignment across business change, operations and technology teams Support consistency across multiple … with CRM systems , ideally Xplan or IRESS Strong capability in requirements gathering and stakeholder management Good understanding of Agile delivery and user stories Ability to work in ambiguous environments and create clarity Experience handling large volumes of process and operational data Exposure to Microsoft Copilot ...

ServiceNow solution recommendations, working under the direction of senior consultants, managing consultants or architects. • Contribute to business process analysis, requirements gathering, user stories, functional notes, workshop outputs and solution documentation. • Help ensure proposed solutions remain aligned to customer needs, agreed outcomes and ServiceNow platform good practice. • Support … Architect in an advisory capacity to customers. • Clear communication skills, including the ability to prepare structured notes, workshop outputs, slides, user stories, process maps and decision logs. • Comfortable working as part of a blended delivery team, collaborating with architects, developers, testers, change teams and customer stakeholders. ...

with HR teams, understand what's not working, ask the right questions, and then turn all of that into clear requirements, user stories and practical outcomes for the delivery team. It's not a hands-on development role, so you won't be expected … need: ServiceNow Business Analyst, Functional Consultant or similar experience Good working knowledge of ServiceNow HRSD CIS HRSD certification Experience writing user stories, acceptance criteria and process documentation Confidence working with HR stakeholders, technical teams and delivery teams A decent understanding of HR operations and the employee lifecycle ...

Analysing and improving end-to-end workflows and system interactions Translating business needs into clear functional and technical specifications Producing user stories, process maps, use cases, and documentation Supporting improvements and integrations across ERP/MIS and operational systems Working closely with internal developers and external software … systems Solid understanding of systems integration, APIs and data flows (EDI/XML/JSON beneficial) Confidence producing BRDs, SRS documents, user stories and technical specifications Strong stakeholder engagement and communication skills Industry background is flexible - capability, mindset and impact matter most. Interested? Don't miss out. ...

software development and business improvement projects.As Product Lead, you’ll work closely with internal and external stakeholders to gather requirements, create user stories, document business needs and support the development team in delivering new solutions.You’ll be part of a busy product squad, working on a varied … someone with: Experience in product, business analysis or a similar role A good understanding of the software development lifecycle Experience creating user stories and working with development teams Knowledge of UML Strong communication, analytical and problem-solving skills A driven, curious and enquiring mindset Full driving license ...

energy system. 3 Purpose of the Role The purpose of this role is to assist the Data Product Manager in delivering high-quality, user-centric data products that meet the needs of Infrastructure Delivery teams. These products will improve access to trusted, timely, and actionable data—enabling better … with stakeholders across Infrastructure Delivery, Data, and Engineering teams to gather requirements and understand user needs. • Assist in writing user stories, maintaining product backlogs, and prioritising features based on business value and user impact. • Participate in Agile ceremonies such as sprint planning, stand ...

Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate … Experience Designer you will: Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. Design accessible and impactful products and services for some ...

will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring … design process Aptitude for being an advocate for user-centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance or being eligible ...

state requirements. Conduct requirement gathering workshops with underwriting, claims, operations, finance, compliance, data, and technology teams. Document business requirements, functional specifications, user stories, acceptance criteria, process flows, and business rules. Analyse end-to-end London Market insurance lifecycle processes including: Quote Bind Policy issuance Endorsements Renewals Claims … lifecycle processes including: Underwriting Claims Policy administration Premium accounting Reinsurance Bordereaux Delegated authority Reporting Experience in business requirements gathering, functional specification writing, and user story creation. Strong experience in process mapping, gap analysis, impact assessment, and business process improvement. Ability to translate business requirements into functional and technical ...

product backlog, balancing short-term delivery with long-term strategic goals. Translate business problems into AI use cases with clear actionable user stories and acceptance criteria. Ensure delivery practices (Agile/Scrum/Kanban), NFRs (performance, governance, resilience, privacy-by-design), and control frameworks (quality, metadata, lineage ...

initiatives by ensuring business and technology solutions are implemented effectively, on time, and within budget. A core focus of the role is driving user adoption and enabling organisations to realise value from modern CRM and low-code platforms. Working within a specialist cloud and enterprise applications team … requirements gathering workshops with stakeholders to capture, analyse, and document business and functional requirements. Translate business needs into clear functional specifications, user stories, acceptance criteria, and process documentation. Advise clients on best practice approaches for business process improvement and CRM optimisation. Act as a key functional point ...

defined AI use cases and requirements. Elicit, analyse and document business, functional and non‐functional requirements, producing artefacts such as BRDs, user stories, process maps and data requirements for data and engineering teams. Assess feasibility, value and impact of AI initiatives, contributing to business cases and supporting … outcomes to all levels, including senior management. Support project and change management activities, including planning, RAID management, adoption strategies, training materials and user training for AI‐enabled changes. Define and monitor KPIs and success metrics for AI initiatives, review performance to identify optimisation opportunities, and contribute to continuous ...

Responsibilities Collaborate with stakeholders to gather, analyse, and document business and technical requirements. Translate business needs into functional specifications and user stories for development teams. Work closely with software engineers, architects, and QA teams to ensure solutions are technically feasible and aligned with business objectives. Conduct ...

such as CRM and case management, mobile experiences, portals, live chat, data-driven workflows and other integrated service technologies. The postholder will translate user needs, institutional priorities, and emerging opportunities into clear product roadmaps, backlogs, and delivery plans. They will work across the traditional boundaries of a large … coherent and aligned to user needs, institutional priorities and wider transformation objectives. Roadmaps, Backlogs & Requirements: Own product roadmaps, backlogs, user stories and acceptance criteria for AI and digital products. Maintain clear visibility of priorities, dependencies, risks and expected outcomes, and translate complex service challenges into ...

solutions. The Business Analyst leads requirements gathering, drives process optimization, performs light declarative configuration, and ensures delivered solutions maximize business value, usability, and user satisfaction. This role requires strong analytical skills, excellent stakeholder engagement, a solid understanding of declarative capabilities, and experience working in Agile delivery environments. … documents (BRDs), functional specifications, and process flow diagrams. Work within an Agile framework to decompose high-level business needs into detailed User Stories with clearly defined Acceptance Criteria, collaborating closely with the Product Owner and delivery team. 2. Solution Design & Configuration Partner with the Systems Analyst ...

finance, and investment banking products from a credit risk perspective. Solution Design & Documentation Translate complex credit risk requirements into functional specifications, user stories, process flows, and data models. Support the design of risk systems and interfaces for credit risk data capture, aggregation, and reporting. Stakeholder Management … data across systems and reports. Change Management Assist in training and change adoption for new credit risk systems, processes, and regulatory changes. Develop user guides and training materials for business users. Problem Solving Identify gaps in credit risk processes or systems, propose solutions, and assess impact on upstream ...

engagement. Evaluate current processes, systems, and workflows to identify inefficiencies and areas for improvement. Translate complex business needs into functional requirements, user stories, or technical specifications. Analyse data to generate actionable insights, detailed reports, and strategic recommendations for decision-making. Facilitate workshops, meetings, and clear communication channels ...

process, managing and maintaining the product backlog across the product suite and across the product lifecycle. Delivery of product initiatives according to client, user, and business requirements. Representing the voice of the customer within the development process, ensuring all requirements meet agreed standards for usability, accessibility, and quality. … prioritisation of requirements and the creation of the product roadmap, in line with the product strategy. Writing clear and relevant user stories based upon detailed product specifications and supporting the delivery team by answering questions that arise through example mapping and story refinement. Participating in daily scrum ...

journey. You’ll be part of a collaborative, multi-disciplinary team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital … digital solutions within an Agile environment. Key Responsibilities: Analyse and define business requirements to deliver clear business outcomes Create and refine user stories, acceptance criteria, and support UAT activities Collaborate with internal stakeholders and third-party suppliers Facilitate workshops, requirement-gathering sessions, and cross-functional discussions Support ...

understand their processes, challenges, and requirements Gather and analyse user feedback to identify opportunities for product enhancements Write clear user stories, requirements, and acceptance criteria for development teams Work closely with designers, developers, and testers to ensure successful product delivery Help prioritise features and maintain … organised product backlog Review product performance and user feedback to inform future development Support product roadmap planning and communicate upcoming changes and improvements Stay informed about industry trends, legislation, and regulatory requirements relevant to the product THE PERSON: Must have previous experience as a Product Manager, Product Owner ...

prioritization aligned with business value Collaborate with stakeholders (business, engineering, operations) to define product vision and roadmap Translate business requirements into user stories with acceptance criteria Drive Agile ceremonies sprint planning, backlog grooming, retrospectives Work closely with development and QA teams to ensure timely delivery of features ...