15 of 15 Customer Service Jobs in Glasgow

IT Service Desk Team Lead

Hiring Organisation
Aston Martin F1 Team
Location
Glasgow, UK
Employment Type
Full-time
Application Deadline: 4 January 2026 Department: IT Location: Silverstone Description We are looking for an approachable and technically capable Service Desk Team Lead to manage our Service Desk team. You will champion daily IT operations, ensure outstanding customer service, and lead your team to provide effective … technical support background, ready to step into a leadership role and further develop their people management skills. Key Responsibilities Lead and manage a small Service Desk team, supporting their development, performance, and technical capability to deliver exceptional IT services. Act as the primary interface between IT and end users ...

2nd Line Applications Support Analyst

Hiring Organisation
Arnold Clark
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge … analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration ...

Field Service Engineer

Hiring Organisation
Chubb Fire & Security Limited
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£35,000
Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What … wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service ...

Service Desk Consultant - Level 2

Hiring Organisation
Technology Services Group
Location
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Employment Type
Permanent
Salary
£40000/annum Bonus
Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Service Desk Consultant - Level 2

Hiring Organisation
Technology Services Group
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Glasgow, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Glasgow, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Information Technology Engineer

Hiring Organisation
Experis UK
Location
Glasgow, UK
Employment Type
Full-time
This is an excellent opportunity to join one of the UK's most forward-thinking Managed Service Providers, supporting businesses by designing, maintaining, and improving robust IT infrastructure environments. The organisation operates to exceptionally high technical standards and offers a strong platform for career progression, whether … senior MSP professional looking for greater technical depth and challenge. We're seeking hands-on, infrastructure-focused engineers who enjoy working across complex customer environments and delivering reliable, secure, and high-performing IT services. If you're passionate about networking, hardware, and on-prem/hybrid infrastructure ...

Senior Enterprise Architect

Hiring Organisation
HM Revenue & Customs
Location
Glasgow, UK
Employment Type
Full-time
civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. For more information please … Architectural Decisions Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing ...

Salesforce/Sales Administrator - Immediate Start - Hillington

Hiring Organisation
Search
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Contract
Contract Rate
£13.39/hour
business opportunities. Checking all invoices are passed to finance to submission in timely manner To be considered you must: Have strong sales administration/customer service support skills Be available immediately Competent user of all Microsoft packages including excel Experience of dealing with customers via telephone and email ...

Salesforce Administrator - Immediate Start - Hillington

Hiring Organisation
Search
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Contract
Contract Rate
£13.39/hour
business opportunities. Checking all invoices are passed to finance to submission in timely manner To be considered you must: Have strong sales administration/customer service support skills Be available immediately Competent user of all Microsoft packages including excel Experience of dealing with customers via telephone and email ...

Sales Director at Retail Media Platform

Hiring Organisation
Grey Matter Recruitment
Location
Glasgow, UK
Employment Type
Full-time
Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

Client Support Specialist

Hiring Organisation
Mercor
Location
Glasgow, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...

Client Services Specialist

Hiring Organisation
Mercor
Location
Glasgow, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...

Senior Commercial Account Executive

Hiring Organisation
Zendesk
Location
Glasgow, UK
Employment Type
Full-time
Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection, increasingly powered by cutting … innovative strategies for account expansion. Own the entire sales cycle, from strategic new business prospecting through sophisticated negotiation and expertise closing. Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships. Act as a strategic advisor to C-Suite and VP executives, articulating ...