15 of 15 Customer Service Jobs in Glasgow

Customer Support Technician Location: Glasgow/Hybrid Full-Time; Shift Rotation Monday to Friday A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide … make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. About the Role The role of Customer Support Technician will encompass a range of key customer service activities providing support to our largest, most strategic clients. Your day will ...

resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices … replace faulty equipment Represent the team in meetings, drive forward ways to improve the office working environment Participate in project work Apply exceptional customer service skill ensuring regular communication with internal colleagues and go the extra mile with every call, email or request handled Work with other teams ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates in service systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must … hands-and-feet network support, including replacing switches, patching, and hardware swaps. Strong problem-solving skills and ability to work independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (Lenovo, HP, Dell, Canon, Ricoh, etc.). Experience working in field service roles covering multiple customer sites. ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. … with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time … government SC clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

Product & Voice Ops - Provisioning Engineer - GammaLabs A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … automation procedures. Participate in network projectwork orcustomer change activitieswhich mayalso include out of hours. Possess the ability to drive issues to resolution to meet customer service level agreements and customer expectations. Assist withthe creation and maintenance of technical documentation. Be a self-starter, proactive, highly organized ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time ...

design, fabricate, install, commission and maintain for commercial and industrial applications! Due to the consistent growth and expansion their now looking for Fire System Service Engineer who's familiar in the install, commission and maintenance on Fire Alarms, Emergency lighting and Sprinklers to join them ASAP! This … Phone + Laptop + Paid Travel & Enhanced Overtime Rates! Job Duties Include: Maintenance & Repair of fire protection equipment in line with current standards and customer requirements. Responding to demand service calls on all types of fire systems, emergency lighting & equipment. Participating in our on-call out rota. Carry ...

enable our clients to focus on their business while we manage their technical needs, reducing costs and minimizing downtime. With a flexible and customer-focused approach, our solutions prioritize client satisfaction by addressing unique business IT requirements. Our expertise allows businesses to operate seamlessly while we handle IT issues … maintaining hardware and software, and enhancing system security. You will collaborate directly with clients to deliver tailored IT solutions and ensure high standards of customer satisfaction. Qualifications Technical expertise in IT system troubleshooting, hardware setup, and software configuration Knowledge in network security, recovery systems, and business continuity planning Proficiency ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution xxuwjjq (SD) implementations. The role involves close collaboration with business stakeholde... ...

necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding. They are currently looking to expand their service and maintenance operations and have a vacancy for a Fleet Service engineer to cover Glasgow, to install, maintain and repair fleet monitoring telematics … Passenger Information Systems. Main duties: To respond to reactive service calls, returning fleet systems to a fully operational state. To carryout routine maintenances and system audits to existing systems To install/commission new systems To complete updates/reports for internal and external purposes on a daily basis ...