1 to 25 of 28 Customer Service Jobs in Gloucestershire

Service Administrator

Hiring Organisation
Juice Recruitment Ltd
Location
Gloucester, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 per annum
Juice Recruitment are delighted to be supporting our fantastic client based in Quedgeley with their search for a Service Administrator on a full time permanent basis. This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge … Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate and plan service visits, adhering to SLAs and optimising efficiency. Facilitate seamless communication between clients, technicians, and managers. Contribute to achieving team KPIs through ...

Fire and Security Engineer

Hiring Organisation
Alecto Recruitment
Location
Bristol, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 42,000 Annual
strong reputation throughout the South West. They're expanding their presence in Bristol and need a Fire & Security Engineer who's hands-on, customer-focused, and ready to make their mark. This isn't just about call-outs and checklists. You'll be working across a variety of sites … role where you're trusted, valued, and offered room to grow, this one's for you. What You'll Be Doing Install, service, and maintain fire and security systems: Intruder Alarms, CCTV, Access Control, Fire Alarms Diagnose and resolve faults efficiently and professionally Work directly with clients, offering expert ...

Data Analyst Apprentice

Hiring Organisation
KOHLER MIRA LIMITED
Location
Cromwell Road, Cheltenham, England
Employment Type
Higher Apprenticeship
Salary
£17,000 a year
highly varied placement, you could support one of the many digital projects across the business, learning how we use data to understand customer behaviours, use insights from data to create new products and expand into new markets, and how we maximise the sales and profitability of our products. Customer Service: In Mira Service, you will have insight into the true voice of our end customers. In this rotation, you will gain an understanding of all aspects of the Service function and how data plays a critical part in us delighting our customers. In this placement ...

Mobile Crushing & Screening Engineer

Hiring Organisation
Neos Recruitment Limited
Location
Gloucester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£18 - 22 per hour + OTE (£65,000-70,000) + Van
training, and long-term stability. Role Summary The Crushing and Screening Engineer will work across a designated region of the UK, delivering field-based service, maintenance, repairs, and diagnostics on mobile crushers and screeners. This role requires strong mechanical aptitude, the ability to work independently, and excellent customer … preventative maintenance, and breakdown diagnostics. Optimise machine performance and reliability through proactive solutions. Support customers with machine commissioning, operator training, and handovers. Maintain accurate service records, job documentation, and parts usage logs. Work collaboratively with parts, sales, and operations teams to ensure smooth service delivery. Promote health & safety ...

Director of Network Practice

Hiring Organisation
Claranet Limited
Location
Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
week** Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery … Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. ...

IT Field Service Engineer

Hiring Organisation
Sanderson Recruitment
Location
Gloucester, Gloucestershire, South West, United Kingdom
Employment Type
Contract
area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

IT Support Engineer

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Coleford, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the UK and global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved … builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload, within the IT service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including ...

IT Support Engineer

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Stonehouse, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B environment? If so, we have an exciting opportunity for you. Were looking for a dedicated Technical Support Engineer to join our collaborative … their experience with us. If you're ready to bring your technical expertise to a role where you'll make a real impact on customer experience, we'd love to hear from you Key Responsibilities: Being a team player in a driven fast paced Support team. Liaising with ...

Applications Engineer

Hiring Organisation
Omega Resource Group
Location
Cirencester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
Cirencester, is looking for an Applications Sales Engineer professional to join their expanding team. In this role, you'll take ownership of a defined customer region, acting as their main internal point of contact while working closely with Area Sales Managers, engineering teams, and other commercial colleagues. … great opportunity for someone who thrives at the intersection of customer service, technical understanding, and sales development. Key Responsibilities – Applications Engineer Oversee all sales activity within your assigned geographical area, while supporting the wider sales team where needed. Act as the primary internal contact for customers, ensuring ...

Network Support Engineer NOC

Hiring Organisation
Client Server
Location
Lechlade, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£50,000
Engineer to join their team in Cirencester. As a Network Support Engineer you will provide 3rd line/NOC support to clients, responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point … other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit new customer environments and provide recommendations. You'll be mainly working on Juniper networks, also with some Cisco. Location: You'll join a friendly and talented team ...

Fire and Security Engineer

Hiring Organisation
Infinity Resource Solutions
Location
Bristol, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire … Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation ...

Technical Pre Sales Consultant

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
responsible for supporting pre-sales activities across all of our core services, with focus on technical assurance, penetration testing and incident response, ensuring excellent customer service is provided from the outset. You will have a consultative approach to working with our clients and will focus on ensuring that … bids Day-to-day support of the Sales Team Working very closely with our technical consultants to ensure: New services, developments in the existing service portfolio and technical delivery methodologies are well understood. Client engagements are appropriately scoped and requisite information is fully identified. Supporting ...

Business Development Manager

Hiring Organisation
Recruitment Helpline
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 32,000 Annual
Prepare and deliver compelling presentations to showcase our products and services. Analyse market trends and competitor activities to identify opportunities for growth. Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Experience: Proven experience in B2B sales, with a track record of meeting or exceeding ...

Project Director

Hiring Organisation
TGS International Group
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
knowledge of industry project delivery processes. Excellent knowledge of project contracts scope and deliverables. Excellent knowledge PRINCE2 standards. Ability to work under pressure. Exceptional customer service skills. Good knowledge if industry processes, tools, systems and partners. Ownership of problems and sound judgement. Excellent people management and leadership skills. ...

IT Apprentice

Hiring Organisation
PROFESSIONAL APPRENTICESHIPS LTD
Location
Twigsworth Business Centre, Gloucester, England
Employment Type
Advanced Apprenticeship
Salary
£14,918.80 a year
join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … Closing Date Sunday, 11th January 2026 Start Date Thursday, 22nd January 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE, grade ...

Fire and Security Engineer

Hiring Organisation
Infinity Resource Solutions
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 40,000 Annual
company based in Gloucester Covering in and Bristol/Gloucester areas To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Texecom and Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

AI Technical Support Apprentice

Hiring Organisation
QA
Location
Tewkesbury Business Park, Tewkesbury, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 - £20,000 per annum
looking for: Eager to learn and develop new skills. Passionate about technology and digital solutions. Strong desire to help people and deliver excellent customer service. Good communication and problem-solving skills. Able to work in a team-based environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

Business Development Manager

Hiring Organisation
PWS Technical Services (UK) LTD
Location
Bristol, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 55,000 Annual
country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide ...

Business Development Manager

Hiring Organisation
Citrus Recruit Ltd
Location
Bristol, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 46,000 Annual
enquiries, identify and secure opportunities for new business and contacts Conduct sales meetings with prospective clients when required and complete loan templates. Deliver excellent customer service to all clients, prospective clients, internal and external customers. Manage sales pipeline and diarise effectively, following up with outstanding enquiries and account … Uncapped commission structure 23 days holiday + BH (closed over Christmas) Option to buy additional holiday Pay mileage at 45p a mile Death in service policy Discount packages Save as you earn scheme - Nest pension or company savings scheme Citrus Recruit acts as an employment business when introducing candidates ...

Sales Director at Retail Media Platform

Hiring Organisation
Grey Matter Recruitment
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

Recruitment Resourcer

Hiring Organisation
IMT Resourcing Solutions
Location
Gloucester, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £27,000 per annum
Comfortable with outbound outreach and handling objections Professional, organised, and reliable Motivated to learn and progress within recruitment No recruitment experience required, but sales, customer service, call-centre, or phone-based experience is a strong advantage What's in it for you? £25,000 - £27,000 + Commission ...

Sales Development Representative - SaaS

Hiring Organisation
Market Dojo
Location
Gloucester, Gloucestershire, UK
Employment Type
Full-time
follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

IT Field Service Engineer - South West & South Wales

Hiring Organisation
Breedon Group plc
Location
Wotton-under-Edge, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

Digital Support Apprentice

Hiring Organisation
Tewkesbury Borough Council
Location
Council Offices, Gloucester Road, Tewkesbury, Gloucestershire, England
Employment Type
Advanced Apprenticeship
Salary
£27,965 a year
looking for a motivated and enthusiastic Digital Support Apprentice to join our team. This role will sit between our Digital Team and Customer Services Team, supporting the delivery of innovative digital solutions that improve customer experiences and streamline council services. Role Assist in developing user stories, personas … customer journey maps to inform digital solutions. Support data analysis to identify trends, measure performance, and improve customer experience. Collaborate with developers and designers to understand and contribute to digital product development. Participate in customer-facing activities, gathering feedback and supporting digital adoption. Help document processes, maintain ...

Backend Software Engineer

Hiring Organisation
Zellis
Location
BS32, Bradley Stoke, South Gloucestershire, Almondsbury, Gloucestershire, United Kingdom
Employment Type
Permanent
Control procedures are maintained. Resolving bugs and ensuring correct procedures are maintained for unit testing and delivery. Ensuring strict procedures are followed when accessing customer systems. Taking ownership of RFH and bugs raised by the Product Support team within Azure Devops (ADO) relating to customers, working closely and collaboratively … availability to other parts of the organisation who maybe using the system for a number of reasons, such as Marketing & Sales, Demo & Consultancy, Managing customer Services and so on. Skills & Experience We are seeking a proactive driven individual, who is ambitious and excels when overcoming challenges, with a strong ...