25 of 25 ITIL Jobs in Gloucestershire

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. ...

skills and a proactive, adaptable approach. Desirable: Experience with fibre optic cabling, AV equipment, Windows Server (2019+), Intune, Microsoft Cloud technologies, VMware ESXi, and ITIL Foundation certification. QUALIFICATIONS GCSE/A-Level education minimum. Cisco/Microsoft/CompTIA/AWS certifications or willingness to work towards them. ...

enterprise server platforms; virtualisation; directory services; hybrid identity and cloud connectivity. Scripting/automation experience (including infrastructure-as-code concepts). Desirable Relevant degree ITIL Foundation certifications in cloud/hybrid platforms, enterprise server/virtualisation, networking, security, or ITSM. Rewards & Benefits Hybrid working arrangements and flexible hours. 25 days ...

Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks Cloud Antivirus This is a hybrid role with two days a week required in the office. This represents ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance ...

hardware/software, and/or telephony systems. Diploma level qualification or experience gained in the workplace. NVQ3 plus relevant experience Desirable Prince2 Foundation ITIL Foundation NVQ2 in an IT qualification International Computer Driving Licence (ICDL) Microsoft Qualification (MTS, MCSA etc) Length and/or Nature of Experiance Essential Ability ...

SLAs Ensure compliance with GDS, NCSC, and public sector standards Required Experience: Strong background in service or delivery management (digital or legacy) Practical ITIL knowledge and Agile/DevOps delivery experience Experience working with UK public sector environments Excellent stakeholder communication and leadership skills. Dont miss the chance to work ...

SLAs Ensure compliance with GDS, NCSC, and public sector standards Required Experience: Strong background in service or delivery management (digital or legacy) Practical ITIL knowledge and Agile/DevOps delivery experience Experience working with UK public sector environments Excellent stakeholder communication and leadership skills. Dont miss the chance to work ...

performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication ...

/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network ...

Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects ...

Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects ...

risk assessments, hardening standards, runbooks). Understanding of security automation concepts such as SOAR and can script or automate repetitive tasks. Desirable Relevant degree; ITIL Foundation. Security and/or cloud security certifications. Qualifications covering governance/compliance or networking/infrastructure fundamentals. Exposure to OT/IoT environments; experience ...

CCSP). Practitioner-level qualification in Risk Management (MoR) or equivalent experience. Evidence of continuing professional development relevant to cyber leadership. Desirable ITIL v4 Foundation or higher Project/Programme qualification (PRINCE2, APM). FEDIP Practitioner or equivalent professional registration Change, Deployment and Release Management training or experience Experience Essential ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

programmes. Deep understanding of technology principles across diverse contexts. Expertise in core IT domains: Cloud, Infrastructure & Networks, Applications, Data (including AI/ML), ITSM (ITIL), Cyber Security, and Automation. Ability to design and deliver complex, mission-critical systems within time and budget constraints. Strong communication skills , both written and verbal ...

regulatory obligations and commercial management of network services. Desirable Degree in a relevant technical or business discipline. Technical certifications (e.g., CCNP, NSE). ITIL, PRINCE2, or equivalent delivery qualifications. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels ...

Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian tools (Jira & Confluence). Understanding of compliance standards such ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...

Are you passionate about delivering high-quality IT services and building strong client relationships? Join our Aerospace, Defence and Security (ADS) team and play a key role in supporting service delivery for critical projects. This ...