Cheltenham, Gloucestershire, South West, United Kingdom
Meridian Business Support
configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯
configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯
Experience working in Agile or DevOps environments. Familiarity with project and portfolio management tools and practices. Relevant certifications such as BCS Service Management or ITIL 4. Bachelor's degree in IT, Property Management, Engineering, or related fields, or equivalent experience. What You'll Get in Return A discretionary annual bonus More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TieTalent
Collaborate within a supportive, inclusive, and socially active engineering team. Requirements Active SC Clearance. Solid understanding of the full software development lifecycle. Familiarity with ITIL IT Service Management processes. Strong appreciation for development standards and quality procedures. At least 2 years of professional experience with technologies such as: Technical Skills More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Permanent Responsibilities : Technical NOC Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data More ❯
configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
to learn new skills and technologies as required Preferred Additional Skills: Experience with Nutanix and Cohesity Experience with Azure & AWS Knowledge and application of ITIL concepts, or an ITIL v3 certification Project Management or project leadership experience Important to know Due to the nature of our work many our roles More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are achieved. You will … such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in Service Management and management More ❯
of required data, statistics and reports for service analysis and to facilitate effective service health monitoring and performance. Collaborate and ensure regular dialog with ITIL Functions (Change Delivery, Service Transition, Problem/Event Mgmt., Incident Mgmt.) and Business & Service Partners/Managers to ensure common understanding on service health, service … audiences at all levels. Any of the following are not necessary to apply but will make you stand out: IT relevant Diploma or Degree ITIL Certification Desirable IT Audit and Risk Management Certification Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this role. More about More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Somerset Bridge Group
Assign tasks, manage workloads and ensure team members meet performance expectations. Facilitate professional development and skills training for the team.Process Management Implement and optimise ITIL-based processes for incident, problem and change management. Drive process improvements to increase operational efficiency and reduce incidents. Ensure service level agreements (SLAs) are met … experience in IT Infrastructure Management or similar roles. Bachelor's degree in IT, Computer Science, or related field. OR equivalent experience. Desirable certifications:1. ITIL V4 Foundation or higher.2. Project Management Professional (PMP)3. Certified Information Systems Security Professional (CISSP) Proven experience leading and managing technical teams. Strong knowledge of More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Immersive Dynamics Inc
Immersive is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide More ❯
areas. OpenText is undertaking a range of client projects to help drive efficiencies and provide improved IT services, particularly in Service Management and other ITIL functions. We're seeking an experienced Business Analyst to join our growing Professional Services team. What the role offers: Gathering requirements and working with the … embed the business changes into the organization. Participating in project governance activities (e.g. regular status reporting). What you need to succeed: Background in ITIL and Business Analysis techniques, agile methodology, and transformation to target operating models. Able to demonstrate excellent teamwork skills. Strong interpersonal and communication skills across all More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
West Recruitment Pty Ltd
are now ready to take the next step up to management. Other key attributes in your profile include: Degree or formal qualification in IT. ITIL Certification and the ability to work within the ITIL framework. Clear and concise communication skills - able to work with execs, entry-level employees as well More ❯