Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
such as Slack, Zoom, and MS Teams. Act as a subject matter expert on Google Workspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform rootcauseanalysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory and smooth onboarding/off boarding processes. Provide professional, customer-focused support … our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with rootcause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A More ❯
Southampton, Hampshire, South East, United Kingdom
Latitude Recruitment
maintenance, equipment/software troubleshooting, and debugging of new and existing production assembly programs. If you can programme or would like to learn, please let me know! Perform failure analysis and rootcauseanalysis of defects and field returns. Conduct inspections, corrective and preventive actions, and other quality assurance-related tasks to ensure that the SMT More ❯
Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead rootcauseanalysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'RootCauseAnalysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'RootCauseAnalysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯
improvement projects as per company's programs and needs. In this context, the QA Engineer is involved in the qualification process, responsible for quality improvement actions, supporting with data analysis and reporting. To succeed in this mission, the Quality Engineer needs to build collaborative links internally with Engineering, Supply Chain, Quality and Production departments. Key Roles & Responsibilities Contribute to … level determined for internal KPI's, plan and monitor appropriate actions and propose improvement in the processes. Ensure effective implementation of corrective and preventive actions internally by supporting on rootcauseanalysis and effectiveness check of corrective actions. Provide the necessary data to enable continuous improvement actions as needed. Ensure proper quality procedures are implemented (proper controls … frequency and tools) and monitor results. Manage projects and key indicators by creating suitable data analysis and report findings based on statistical evidence and trending. Qualifications At least 2 years of experience in manufacturing. Experience in Quality Assurance and Quality audits. Candidate with experience from the Smart Card industry will be a plus. Education: Bachelor's Degree in an More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Toyota Financial Services, KINTO and KINTO JOIN
Maintain and support existing Miles interface/connector inventory (for example: CCS Interface, Mileage uploads, Mazda Contract Loader). Monitor interface/connector performance and batch runs Perform technical analysis to problem solve issues with interfaces Communicate with 3rd party vendors for other systems connecting to the application Define the solution design for new data interfaces Lead the implementation … ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem solving and rootcauseanalysis skills Proven ability to work with minimal supervision Attributes and Behaviours Self-starter with an analytical mind and natural problem solver Natural relationship builder with More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
Bonus + 10% DV Bonus. DV/SC Clearance is essential for this role. Responsibilities include: Manage incidents: log, triage, assign, and resolve using agreed toolsets and processes Conduct rootcauseanalysis and ongoing problem investigations Monitor and support Nexor X500 DSA and Exchange 2003 messaging systems Liaise with intermediary customer contacts to resolve end-user issues More ❯
Bonus + 10% DV Bonus. DV/SC Clearance is essential for this role. Responsibilities include: * Manage incidents: log,triage,assign and resolve using agreed toolsets and processes * Conduct rootcauseanalysis and ongoing problem investigations * Monitor and support Nexor X500 DSA and Exchange 2003 messaging systems * Liaise with intermediary customer contacts to resolve end-user issues More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive rootcauseanalysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management More ❯
standards (e.g., MIL-STD, DEF STAN) Set up and operate test equipment including oscilloscopes, VNAs, signal generators, and spectrum analysers Capture and analyse test data, investigate faults, and support rootcauseanalysis Work closely with design & systems engineers to define test coverage and resolve issues Maintain detailed test documentation including reports, results, logs, and traceability matrices Ensure More ❯
Understanding of Networks, Routers, DMZ and Switches. Extensive Core Linux administration skills. Core MS Windows administration skills. Experience of VMware vSphere virtualisation systems. Good understanding and ability to perform rootcauseanalysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or More ❯
test procedures. Qualifications The Test Technician will: Sets up and operates equipment to test/calibrate units/subassemblies as per instructions, specifications, and procedures. Perform troubleshooting and failure analysis of analogue and digital circuitry to component level Provide detailed written failure description with rootcauseanalysis to production and engineering. Follow written and verbal instructions More ❯
Responsibilities (Text Only) - Drives team to ensure yield and continuous improvements into mass production and prioritize manufacturing focus through use of process control tools and analysis of measurement data to identify trends and correlations in coating performance. - Lead activities between the Engineering and Operations groups in order to manage materials supply and quality of incoming material. - Lead fibre coating … production phase. - Leads the development and management of documentation in support of process technology, operating procedures and process control requirements. - Design and lead experiments to perform accelerated failure analysis. - Rootcauseanalysis of defects and failure modes. - Process expert for optical fiber coatings. Qualifications (Text Only) Required Qualifications: - Bachelor's Degree in manufacturing, materials, chemical, polymer, and More ❯
design changes. Identifies solutions and communicates with engineers or team leads, managing product changes through change requests, and addressing project risks early on with plans to mitigate them. Uses rootcauseanalysis to identify complex problems affecting features or product changes, and collaborates on solutions. Contributes to project schedules for hardware engineering aspects of moderately complex features … escalating issues as needed. Implements and tracks product plans, providing recommendations to develop comprehensive plans that consider user experience, testing scenarios, design reuse, and verifiability. Uses data and statistical analysis to optimize existing processes or develop new workflows for the team. Qualifications Minimum Qualifications: Bachelor's degree in Optical Engineering, Mechanical Engineering, Software Engineering, Data Sciences, or related field More ❯
Leading key project reviews (MRR, IRR, TRR, DRB, etc.) Writing inspection instructions and managing incoming inspection plans Reviewing technical work instructions for quality compliance Managing non-conformances and driving rootcauseanalysis Leading Internal Review Boards and implementing lessons learned Reporting on Quality KPIs and supporting performance dialogues Acting as the QA lead for critical movements in More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem solving and rootcauseanalysis skills Proven ability to work with minimal supervision Junior DBA - Hybrid Due to the volume of applications received for positions, it will not be possible More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem solving and rootcauseanalysis skills Proven ability to work with minimal supervision Junior DBA - Hybrid Due to the volume of applications received for positions, it will not be possible More ❯
internal stakeholders and SMEs to understand compliance needs, interpret, analyse and build solutions to meet those needs. Review configuration change requests for feasibility, completeness, and alignment with standards. Support RootCauseAnalysis and resolution of configuration issues. Interpret technical and process requirements into executable configuration actions. Confidently question decisions to arrive at suitable outcomes for all stakeholders. More ❯
delivery. Strong knowledge of ISO 9001 and ISO 27001 standards and requirements. Demonstrated experience in planning and executing audits, preparing reports, and driving corrective action plans. Proficiency in data analysis and performance monitoring tools. Excellent communication and interpersonal skills for facilitating workshops and engaging with stakeholders. Key Responsibilities: Plan and Conduct Audits: Develop annual and ad-hoc audit plans … and records to assess conformity and identify areas of improvement. Report Findings and Recommendations: Prepare clear and concise audit reports detailing non-conformances, observations, and opportunities for improvement. Provide rootcauseanalysis and present actionable recommendations with clear timelines and owners to stakeholders and leadership. Follow-Up and Closure: Collaborate closely with process owners to develop effective More ❯