1st / 2nd Line Support Technician
- Hiring Organisation
- Datasym Uk Ltd
- Location
- Fareham, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £32,000 per annum
have an exciting opportunity for a Helpdesk Analyst to provide 1st / 2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading … require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...