3 of 3 Problem Management Jobs in Hertfordshire

/strategy. The Director of Service Delivery will be collaborating closely with the Director of Technology and other heads of to oversee their, change, problem, incident and 3rd party suppliers across all technological aspects of the organisation. As this organisation continually invests in its infrastructure, you will have … Service Delivery are: - Expert knowledge on all things Service Delivery - Ability to communicate and work closely with senior stakeholders - Proven experience leading incident management, change and problem management - Demonstratable leadership qualities - Want to work in a friendly and flexible work environment Director of Service Delivery/Head ...

Responsibilities: Automation Development : Identify inefficiencies and build automation solutions using tools like PowerShell, Python, and Bash to streamline operations and reduce manual effort. Incident & Problem Management : Automate detection, triage, and resolution processes, and contribute to root cause analysis with preventive automation. Change & Configuration Management : Design automated workflows … infrastructure stability. Familiar with ITIL best practices for structured operations. Expertise in Active Directory Familiarity with Windows Server and Microsoft OS troubleshooting A problem solver, innovator, and collaborator who thrives under pressure. Package & Benefits: Up to £55k basic salary Generous annual leave, including an extra day off for your ...

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. … customers in a standard and repeatable basis at the required level of quality. What youll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with ...