1 of 1 Support Team Leader Jobs in Hertfordshire

You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support … queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. More ❯