2 of 2 Case Management Jobs in Kent

remain secure, reliable and efficient while providing first-class technical support to users. You'll play a key role in maintaining the firm's case management system, delivering user training, managing IT projects and driving continuous improvements across the business. Key Responsibilities IT Support & Infrastructure Maintain and support … firm's case management system. Provide hands-on technical support for hardware, software and day-to-day IT issues across all office locations. Manage user accounts, onboarding and IT setup for new employees. Deliver Partner for Windows training and provide ongoing IT guidance to staff. Ensure the availability ...

technologies to enhance operational efficiency and security Manage the IT budget, ensuring cost-effective solutions without compromising quality Maintain and support the Firm’s case management system: Partner for Windows (Tikit) Ensure availability, integrity, and performance of all IT systems, networks, and software Oversee regular system licences, upgrades … experience as an IT Manager (ideally within professional services or a legal environment) Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols Excellent troubleshooting, communication, and project management skills Ability to translate ...