10 of 10 ITSM Jobs in Kent

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system/infrastructure security and compliance protocols Task focused and able More ❯

Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system/infrastructure security and compliance protocols Task focused and able More ❯

in 1st and 2nd line support. Experience tackling challenging problems and situations with staff, IT and users through to conclusion. Proficient in using IT Service Management Tools and providing 1st and 2nd line support. Attention to detail, ensuring all aspects of your own and the teams work is undertaken diligently More ❯

how systems are integrated and the ability to challenge suppliers if there's a need to think differently Knowledge of structured project and IT service management methodologies such as Prince2, ITIL etc Stakeholder engagement Agile or Waterfall methodology Experience working within social housing in an IT capacity is highly desirable More ❯

and coaching skills to guide team members toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project More ❯

upgrades and expansions. Provide support for the company's applications and assist users with usage and troubleshooting. Log all incoming requests in the IT service management system and ensure that users receive efficient and timely support. Escalate unresolved issues to senior IT support technicians or other appropriate technical staff. Perform … experience in an IT support role, preferred but not required. Knowledge of Microsoft Office applications, Windows Operating System, and basic networking principles. Familiarity with ITSM tools, Active Directory, and basics of troubleshooting network issues. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Eagerness to progress and More ❯

upgrades and expansions. Provide support for the company's applications and assist users with usage and troubleshooting. Log all incoming requests in the IT service management system and ensure that users receive efficient and timely support. Escalate unresolved issues to senior IT support technicians or other appropriate technical staff. Perform … experience in an IT support role, preferred but not required. Knowledge of Microsoft Office applications, Windows Operating System, and basic networking principles. Familiarity with ITSM tools, Active Directory, and basics of troubleshooting network issues. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Eagerness to progress and More ❯

Cloud Computing Expertise in cloud services like SaaS, PaaS, and IaaS. Managing hybrid or multi-cloud environments. Cloud migration strategies and cost management. IT Service Management Familiarity with ITIL frameworks. Experience with helpdesk systems and ITSM platforms (D365, SysAid). Emerging Technologies Ability to assess the impact of new technologies More ❯