3 of 3 Problem Management Jobs in Kent

functions, service providers, and business stakeholders to ensure reliable service delivery and a positive user experience. Key Responsibilities Lead the day-to-day operational management of the ServiceNow platform, ensuring availability, performance, and service quality. Manage incidents and service disruptions, coordinating teams to restore service quickly and effectively. Drive … problem management activities, including root cause analysis and preventative actions. Identifyopportunities to improve platform resilience, scalability, and operational efficiency. Manage relationships with support teams, managed service providers, and third-party suppliers. Act as a key point of contact during service issues, providing clear stakeholder communication. Maintain operational reporting ...

partnership with some of the most brilliant minds.The RoleAs a Senior Systems Specialist, you will provide expert-level support and leadership in the management of QinetiQ’s SAP SuccessFactors platform. Operating within Enterprise Digital Services, the role is accountable for ensuring system is secure, resilient, and aligned with evolving … supporting the HR technology roadmap, and ensuring alignment with business objectivesManage SuccessFactors system configuration, security, governance, and compliance, including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practicesLead system support, incident resolution, and service delivery, acting as an escalation point ...

with engineering, IT support, MSPs and business stakeholders to ensure reliable service delivery and a positive user experience. You will lead incident response and problem management, drive continual improvement, and shape a modern, scalable platform as part of our digital transformation across the business. #J-18808-Ljbffr ...