4 of 4 Service Management Jobs in Kent

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director is a strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will … also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer satisfaction, retention ...

summary Working within the Child Health Information Service to support Immunisation data collection from GP practices across Kent and Medway. To ensure data collected is timely, accurate and complete; in addition to supporting the provision of high-quality data to service management, executive team, NHS England … Practices and other service users. The role incorporates aspects of administration, general admin support to ensure the day to day running of the service including developing strong collaborative working relationships between CHIS - IIU and colleagues in primary care and other service users. Main duties ...

Data Function, this role will be responsible for providing the day-to-day support for Golding’s applications, for example the Housing Management System. This role will focus on resolving business-as-usual support tickets, ensuring smooth operation of their application landscape, and being the champion and main point … level or equivalent Previous experience in a support role within an IT or Business Applications environment Familiarity with ticketing systems and IT service management processes Experience of using the Microsoft Power Platform, or willingness to learn An understanding of application support and development Knowledge of housing systems ...