7 of 7 Service Management Jobs in Kent

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

vision & strategy across the organisation, and with clients. Leading teams in the UK and internationally, taking overall responsibility across Software Development, Cyber Security, Infrastructure, Service Management, DevOps and Data & AI. Taking overall responsibility of partnering with major cloud providers and other areas. Be an advocate for the appropriate … track-record of delivering data transformation programmes to assist and advise wider stakeholders. Build strategic and collaborative relationships/partnerships across all capability/service areas. Knowledge of enterprise architecture, analysis, research and governance best practice, methodologies, tools, and frameworks. Develop overall technology standards and practices, setting governance standards … across the portfolio. Understand security such as GDPR, ISO 27001, Cyber Essentials, NCSC framework. Working as a key member of the Bid Factory management, aiding with bids/tenders. Assess opportunities with B2B leads, starting from enquiries into acquisition, utilising multiple channels and building partnerships. Building and promoting the More ❯

digital procedures, and ICT business transformation. Essential: Demonstrable experience of designing effective solutions across applications A solid background in application support Proven project team management A proven understanding of how systems are integrated and the ability to challenge suppliers if there's a need to think differently Knowledge of … structured project and IT service management methodologies such as Prince2, ITIL etc Stakeholder engagement Agile or Waterfall methodology Experience working within social housing in an IT capacity is highly desirable Ready to take the first step to your next step? Ready to be brave? Then we’re ready More ❯

the company's business objectives by providing strategic and financial guidance to meet financial commitments and developing policies and procedures to ensure sound financial management and control. Your responsibilities as our Finance Director: Departmental financial revenue and cost planning short, medium and long term Budgeting, and forecasting for in … year and near-term activities Ensuring compliance with financial regulations and reporting standards Overseeing financial risk management and strategic financial initiatives Providing analysis and insights to support strategic decision-making Managing relationships with investors and financial institutions Planning and managing share schemes across the company Complete all company financial … ensure that these are presented accurately and on time. Develop and maintain all necessary systems, policies and procedures to ensure effective and efficient financial management within the company. Monitor external contracts and services provided by customers and suppliers to ensure that these are operating effectively and provide the best More ❯

with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery … to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across Sales, Presales, Legal, Professional Service delivery teams, PMO and Service management. Key Responsibilities: Establish efficient, effective end-to-end processes and procedures from initial requirements capture, through to … all aspects of the onboarding process are executed smoothly. Review and validate documentation, security requirements and contract agreements to ensure all aspects of the service are understood prior to order and implemented correctly for a successful onboarding of the service. Work with MSS onboarding resources to manage client expectations More ❯

solutions that align with business needs and contribute to the continuous improvement of IT services. Responsibilities as our IT Infrastructure Analyst are to: Infrastructure Management: Oversee servers, storage, networks and cloud platforms System Administration: Maintain and update systems, hardware, and applications (e.g., M365, Zendesk) Network Support: Configure and troubleshoot … Monitoring: Track and optimise system and network performance; address issues proactively Capacity Planning: Support forecasting and scaling of infrastructure to meet growth needs Incident Management: Resolve infrastructure issues promptly, coordinating with relevant teams Documentation: Maintain up-to-date records of setups, processes, and changes; generate performance reports Vendor Management … CompTIA Network+, AWS Certified Solutions Architect, CCNA, ITIL). Experience with automation tools and scripting (e.g., PowerShell, Python). Familiarity with ITIL practices and service management. In return for joining us as our IT Infrastructure Analyst you will receive: - Competitive Salary - 25 days holiday plus bank holidays annually (pro More ❯