within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to More ❯
A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/365) Full UK More ❯
we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills/Requirements: ** Windows Server ** VMWare/Hyper-V ** Office 365/Azure ** Networking – Firewalls/Routers/Switches/VoIP ** Backup Experience ** PowerShell Scripting ** MDM Intune ** Full UK Driving License Desirable: ** Previous More ❯
we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills/Requirements: ** Windows Server ** VMWare/Hyper-V ** Office 365/Azure ** Networking – Firewalls/Routers/Switches/VoIP ** Backup Experience ** PowerShell Scripting ** MDM Intune ** Full UK Driving License Desirable: ** Previous More ❯
we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills/Requirements: ** Windows Server ** VMWare/Hyper-V ** Office 365/Azure ** Networking – Firewalls/Routers/Switches/VoIP ** Backup Experience ** PowerShell Scripting ** MDM Intune ** Full UK Driving License Desirable: ** Previous More ❯
manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff … Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem … and change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of More ❯
the ability to explain technical matters clearly to non-technical users, and you’ll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with MicrosoftWindows Server (2016–2022), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment More ❯
managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and More ❯
managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and More ❯
communication skills, and the ability to manage your time effectively. Essential skills and experience: Previous experience working in a Managed Service Provider (MSP), ideally 2+ years Strong knowledge of Windows client and server operating systems Hands-on experience with Microsoft 365 and ideally Azure Good understanding of both wired and wireless networking (LAN/WAN) Strong troubleshooting skills with More ❯
communication skills, and the ability to manage your time effectively. Essential skills and experience: Previous experience working in a Managed Service Provider (MSP), ideally 2+ years Strong knowledge of Windows client and server operating systems Hands-on experience with Microsoft 365 and ideally Azure Good understanding of both wired and wireless networking (LAN/WAN) Strong troubleshooting skills with More ❯
professional, respectful, and proactive approach to customer service. Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades. Bring an in-depth knowledge of Windows technologies, such as Windows Server and Desktop operating systems. Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution. CORE SKILLS … Windows Server 2008-2022 Windows Desktop 7-11 Hosted Desktop and Terminal server farm setups Office 365 tenant setup and administration VMWare/Hyper-V administration Strong networking capabilities (DNS, routing, switching etc) VoIP knowledge, preferably 3CX DESIRABLE SKILLS AND EXPERIENCE Exposure to Cisco/Draytek firewalls and routers Apple products and support Group Policy administration Azure AD More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case More ❯
smooth operation of IT systems across the organisation. What we're looking for: Strong problem-solving and communication skills. Experience in IT support or similar technical role. Familiarity with Windows environments, Office 365, and basic networking. A proactive, helpful approach to supporting users. Why join us? Supportive team environment and opportunities for professional growth. Convenient Tonbridge location with a More ❯
smooth operation of IT systems across the organisation. What we're looking for: Strong problem-solving and communication skills. Experience in IT support or similar technical role. Familiarity with Windows environments, Office 365, and basic networking. A proactive, helpful approach to supporting users. Why join us? Supportive team environment and opportunities for professional growth. Convenient Tonbridge location with a More ❯
sharing knowledge and promoting best practice Deliver excellent customer service with a professional, proactive approach Recommend and implement system improvements and upgrades for clients Apply strong technical skills across Windows servers, desktops, and networking technologies Use logical, methodical troubleshooting to resolve complex IT issues Core Technical Skills Windows Server 2008–2022 Windows Desktop 7–11 Hosted Desktop More ❯
and e-learning modules. - Experience in technical writing or IT training (ideally both). - Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint). - Familiarity with Windows 10/11 desktops. - Familiarity with Apple iOS devices. This is a hybrid opportunity, you would be expected to work in the office 2 or 3 days per week. More ❯
fix. You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices in South East. What you'll do Troubleshoot Windows 10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD. Image/deploy devices via Intune/Autopilot; handle joiner/mover/leaver … tasks. Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd line/Field experience (MSP or multi-site is More ❯
with some of the UK’s most recognised brands, tackling complex challenges in the marketing and data space. Their products span both web platforms (eCommerce sites, registration systems) and Windows applications (data mining tools) that integrate with their award-winning marketing software – now a fast-growing industry standard. The Role This is not the kind of IT support where More ❯
be the same. Your responsibilities will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing Active Directory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV … skills and progress within the company. What We’re Looking For: 2–3 years’ IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with Active Directory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not More ❯
IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting cloud-based services and business-critical applications. Deploying software updates and patches. Documenting solutions and … complex issues to senior teams when required.What You ll Already Have Microsoft Server Certification (installation, Active Directory, remote admin, security). Knowledge of Network Switching fundamentals. Strong experience with Windows OS (10/11) and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA More ❯
IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting cloud-based services and business-critical applications. Deploying software updates and patches. Documenting solutions and … issues to senior teams when required. What You’ll Already Have Microsoft Server Certification (installation, Active Directory, remote admin, security). Knowledge of Network Switching fundamentals. Strong experience with Windows OS (10/11) and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA More ❯
SQL databases, including reporting, management, and backups. Provide Active Directory administration and manage user accounts. Lead the implementation and integration of new systems and technologies. Offer technical support for Windows desktops, laptops, and Windows Server environments. Troubleshoot basic networking issues, including routers, switches, VPNs, and Wi-Fi. Work closely with external IT vendors, service providers, and software suppliers. … including backups and reporting. Strong working knowledge of Active Directory. Comfortable providing 1st to 3rd line support in a small to mid-sized business environment. Hands-on experience with Windows Server and end-user devices. Networking knowledge (switches, routers, VPN, wireless connectivity). Excellent organisational, documentation, and reporting skills. Strong problem-solving abilities and a proactive approach to work. More ❯
2nd line, 3rd line, Azure, Cloud, Azure VM, Intune, Windows, Microsoft We are looking for a full-time permanent candidate to join our client based in East Kent. Predominantly office-based based you do need to live in the Folkestone, Dover, Canterbury, Margate, Medway, Ashford areas to practically get to the offices with ease. Supporting circa 200 users across … in Microsoft and Cloud Azure are also essential. Any certification in Azure to back up your skills would be useful, but good knowledge around Azure VM's, Intune and Windows is essential. Aside from support, you would be involved in various IT project work! Excellent interpersonal skills expected, you must be able to work in a collaborative and supportive More ❯
Service Desk Analyst We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects. This is an office-based … require someone with a UK Driving license and their own transport. Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯