Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
We are seeking a talented individual to join our IT Problem Management team. This role will be based in either our Liverpool or Edinburgh offices, but we will consider candidates in other UK locations. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant incidents within … the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to … Boards and other meetings that will review outages, resolutions, and ongoing corrective action items. Where required, working with the teams across MMCTech to manage problem initiatives. Manage the problem management process by collaborating with relevant technical, management, and business stakeholders. Provide clear, targeted, and timely communication regarding the progress of individual problems. Be flexible and willing to work More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Markel
Key responsibilities include: Analysing and mapping business processes to identify efficiencies Gathering, documenting, and prioritising business and technical requirements Translating requirements into clear functional specifications Supporting testing, release, and changemanagement processes Producing user documentation and helping with training and system adoption Monitoring solution performance and helping to embed continuous improvements This is a varied role offering involvement More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align … with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and … Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing More ❯
Select how often (in days) to receive an alert: Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a … efficiently. Experience Significant experience of building, administering and supporting corporate network services Building and administering cloud networking technologies Understanding and experience with SD-WAN and wireless technology ITSM and Changemanagement experience (ITIL) Advanced network troubleshooting and problem solving Platform documentation and solutions design We're committed to shaping a better future for everyone. and join us on More ❯
role involves hands-on work, following best practices, and contributing to the delivery of high-quality solutions that align with organisational goals. The Application Specialist is responsible for application management, troubleshooting, and providing support to ensure smooth operations. The role also involves collaborating with team members, learning new technologies, and contributing to continuous improvement initiatives to support growth and … rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud , Celebrus and OneTrust Key Responsibilities Application Support and Maintenance Provide daily support … where applicable). System Optimisation and Enhancements Identify optimisation opportunities and collaborate on config changes, updates, patches, and upgrades. Ensure thorough testing and documentation of changes. Incident and Problem Management Resolve incidents within SLAs, conduct root cause analysis, and implement long-term fixes. Maintain accurate records of incidents and resolutions. Compliance and Security Ensure applications meet organisational policies, standards More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: Business Change Project Manager Location: Manchester (Hybrid, 2 days onsite) Salary: £55,000 - £65,000 + Bonus Are you a Business Change Project Manager ready to drive major transformation across one of the UK's most recognisable insurance firms? This is a rare opportunity to join a mature, people-led change function delivering impact at scale. … The Role: You'll lead end-to-end delivery of business change projects covering process optimisation, technology rollouts, compliance and culture change. Partnering with internal teams and external suppliers, you'll develop robust plans, mitigate risks, and ensure that new ways of working are embedded successfully. The Client: Our client is a national insurance provider with a reputation for … innovation and employee wellbeing. With significant investment in modernising operations, this is a high-impact role with full support from senior leadership and a strong internal change team. Requirements: 5+ years' experience in business change or transformation roles Experience delivering regulatory, operational or systems-led change Strong stakeholder engagement and workshop facilitation skills Knowledge of changeMore ❯
Pay Rate: Up to £22.63p/h Inside IR35 Period: 12 Months - Likely To Extend Key Skills: SAP, SAP General IT Controls (GITC), Software Development Life Cycle (SDLC), Risk Management, IT Governance Join Our Team as a SAP Support Administrator and Drive IT Controls to New Heights! Are you a meticulous SAP Support Administrator with a passion for precision … of accuracy and attention to detail in all control processes. Collaborate with wider teams to ensure compliance with IT Control Frameworks, focusing on areas such as access controls and changemanagement controls. What are we looking for in our next SAP Support Administrator? Proven experience working with SAP systems. Strong proficiency in Microsoft Excel and other Microsoft Office … . Ability to work independently while following guidance to achieve documented outcomes with exceptional attention to detail. Ideally, knowledge and understanding of IT Control Frameworks, especially regarding access and changemanagement controls. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as More ❯
for this particular role. Salary: Circa £75,300 + depending on experience plus executive benefits What you'll be doing: Lead strategic continuous improvement initiatives across the Group Information Management and Technology (IM&T) Strategy and Architecture Centre of Expertise, ensuring alignment with enterprise-wide goals Drive the development and adoption of future-focused tools, methods, and frameworks across … meet corporate policy standards and support enterprise capability development Establish and lead cross-functional working groups to drive strategic alignment, manage enterprise repository governance, and escalate key issues or change proposals to senior IM&T authorities Your skills and experiences: Experience working within large, complex organisations with a broad understanding of Information Technology and digital environments Knowledge and practical … application of configuration management, changemanagement, and assurance-led programmes Proven track record in supporting the delivery of projects across multiple IT and digital disciplines Leadership skills in operational management, including guiding teams and improving processes Excellent analytical and communication abilities, capable of interpreting complex requirements and clearly engaging diverse stakeholders As well as a competitive More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
and other modern solutions. Some of your responsibilities and tasks would include (but are not limited to): Process mapping workflows to enhance the core ITSM process of Incident, Problem, ChangeManagement, and Request Fulfilment Identifying opportunities for new AI technologies and working with the AI/ML department on creating new or improving existing virtual agents, predictive analytics … with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum, Negotiable, Inc benefits
on experience of implementing cloud based accounting and payroll systems (i.e. Xero/Brightpay), knowledge of care home billing systems (i.e. CoolCare, CareBlox) is a plus. Strong communication skills, changemanagement and training delivery skills will also be essential. An accounting qualification CIMA/ACCA or ACA will be preferred but not essential if experience is strong. In More ❯
on experience of implementing cloud based accounting and payroll systems (i.e. Xero/Brightpay), knowledge of care home billing systems (i.e. CoolCare, CareBlox) is a plus. Strong communication skills, changemanagement and training delivery skills will also be essential. An accounting qualification CIMA/ACCA or ACA will be preferred but not essential if experience is strong. In More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
WM Reply
Job Title: ChangeManagement and Adoption Consultant Location: Hybrid working - Based in London, Manchester, or Chester with flexibility to work remotely Help empower millions to achieve more by joining a world-class Microsoft consultancy. WM Reply are a global award-winning Microsoft consultancy. We work with the biggest names across all industries from Dyson to Sky and the … s what you can expect to get up to Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365. Analysis, design, and development of change, communications, and training plans. Hands-on delivery of communications and training. Management of key stakeholders. What's needed? Experience helping people make the most of their technology. The … ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns. Fantastic interpersonal and communications skills - a real people person. Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal. An understanding of ChangeManagement methodologies such as ADKAR would be amazing. Benefits If you're successful you can More ❯
Job Title: Senior Business Change Professional Location: Preston or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £47,000 dependent on experience What you'll be doing: Support the development and delivery of business change collateral such as business change plans, change impact assessment, communications plan, stakeholder assessment and training plans for the project as part of an IT transformation programme of work Being responsible for business change delivery within a small to medium sized project and change actions, work package, or be supporting in delivering part of a moderate change programme or business transformation … reporting the business benefit realisation Working with key stakeholders to agree the core project benefits and benefits management plan, including agreed KPIs to measure benefits have been met Setting up and facilitating a cohesive change network and change champion programme as part of a wider change adoption plan From the adoption of new technologies through to More ❯
Are you a proactive and strategic thinker with a passion for driving change and digital innovation? Do you understand project management and can evidence that with a Prince 2 qualification (or similar) and time in a Project Manager role? This could be the role for you!We are seeking an experienced Project Manager with PRINCE2 (or equivalent) certification … to lead transformative initiatives within our public sector client. We can offer a great environment, interesting work, and opportunities for future career progression.Project Manager - Key Responsibilities - Digital Transformation, ChangeManagement, Prince 2- Lead the planning, execution, and delivery of change projects focused on digital transformation.- Develop and implement project plans utilizing PRINCE2 methodologies to ensure timely and … on-budget delivery.- Collaborate with cross-functional teams to understand project impact and business needs.- Identify and mitigate risks, and manage change requests effectively.- Communicate project progress, challenges, and successes to stakeholders at all levels.Project Manager - What We’re Looking For - Digital Transformation, ChangeManagement, Prince 2- Proven experience as a Project Manager with a strong track More ❯
for this particular role. Salary: Circa £75,300 + depending on experience plus executive benefits What you'll be doing: Lead strategic continuous improvement initiatives across the Group Information Management and Technology (IM&T) Strategy and Architecture Centre of Expertise, ensuring alignment with enterprise-wide goals Drive the development and adoption of future-focused tools, methods, and frameworks across … meet corporate policy standards and support enterprise capability development Establish and lead cross-functional working groups to drive strategic alignment, manage enterprise repository governance, and escalate key issues or change proposals to senior IM&T authorities Your skills and experiences: Experience working within large, complex organisations with a broad understanding of Information Technology and digital environments Knowledge and practical … application of configuration management, changemanagement, and assurance-led programmes Proven track record in supporting the delivery of projects across multiple IT and digital disciplines Leadership skills in operational management, including guiding teams and improving processes Excellent analytical and communication abilities, capable of interpreting complex requirements and clearly engaging diverse stakeholders The Team: This role sits More ❯
Business Analysis capability development and improvement across EIT programmes and portfolios, including transformation initiatives, providing assurance activities and support across the team Align to portfolio level objectives, including requirements management, process development and non-complex business change across a portfolio of work or a team of business analysts Lead on resource and capacity management for Product portfolio … high impact programmes Provide early stage and full lifecycle consultancy to senior business and project stakeholders in order to help shape projects (waterfall and Agile), establish feasibility, develop business change impact assessments and see them through delivery The role has line manager responsibility for business analysts including development planning, performance management and HR queries Your skills and experiences … Essential: Previous line management, mentoring and coaching of Business Analysts Good experience of leading successful business analyst activities on large, complex projects and programmes of work Have demonstrable experience of working within a structured and well-governed Project environment End to end experience of the project lifecycle, within a large complex organisation Proven experience interacting directly with senior stakeholders More ❯
role focuses on embedding and evolving these platforms beyond initial process, ensuring that capability releases are aligned to business priorities and operationalised effectively. It combines elements of governance, iterative change, stakeholder alignment, and roadmap planning within a fast paced and transformative environment. If you’re driven by outcomes, thrive in structured environments, and enjoy making technology truly work for … business value. You will lead roadmap planning and iterative capability across Workforce and Automation platforms; clearly articulating process improvements. Participate in and coordinate Design Authority (DA) forums, CABs and change control processes Align platform decisions with operational needs and business objectives Engage with SMEs, platform users, and business units to drive adoption and maximise value Key skills and requirements … The ideal candidate may come from an operational, digital, or PMO background but must be able to organise effectively, drive process change, and work collaboratively across distributed teams. External supplier management is not a core aspect of this role; however, coordinating between on-site and remote internal delivery teams is crucial. Proven experience in digital operations, platform delivery More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Themis Solutions Inc
Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … Case Management System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects are … how ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & ChangeManagement Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement More ❯
The End User Training Specialist is integral to our Change Readiness and End User Training services, responsible for driving the adoption of new processes and technology within our client organizations as part of their CloudSuite/ERP transformation programs. The role requires working closely with stakeholders from senior leadership to end users, ensuring smooth adoption, minimal business disruption, and … EUT strategy, including methodologies, tools, and materials. Deliver tailored EUT programs aligned with customer transformation objectives. Design, develop, deliver, and evaluate training programs to ensure effective user adoption. Mentor Change Readiness Services resources, fostering an engaging team environment. Manage training budget, resources, and logistics to optimize program efficiency. Collaborate with customer project teams and internal stakeholders to ensure seamless … program execution. Assess and continuously improve training effectiveness. The experience we're looking for Proven ability to lead change and end-user training initiatives. Background in changemanagement, particularly in technology-driven organizational change. Strong communication skills, comfortable interacting with all levels, including senior leadership. Familiarity with large, complex ERP and change programs. Preferred skills and More ❯
requirements. Develop operational and process designs to support solution implementation. Conduct feasibility studies and support business case development. Ensure timely and budget-conscious delivery of proposed solutions. Contribute to changemanagement and traceability efforts. To be successful in this role you will have Expertise in the ELK technology stack (Elasticsearch, Logstash, Kibana). Strong technical planning and leadership … capabilities. Excellent communication and stakeholder management skills. This is a hybrid role based out of the companies office just South of Manchester where you will work no more than twice per week. The role is offering a starting salary of £60,000 plus a comprehensive company benefits package. This is just a brief overview of the role. For the More ❯