Customer Retention Supervisor
- Hiring Organisation
- IRIS Recruitment
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
their customers trust us - and your leadership will ensure that trust keeps growing. You’ll help your team deliver a consistently excellent experience, balancing commercial outcomes with empathy and understanding. It’s about making smart, informed decisions that work for both the customer and the business. You’ll also … follow-up is handled with care and accuracy. Build strong relationships with customers, understanding their needs and resolving issues with professionalism and empathy. Support commercial conversations around renewals and pricing, always focused on fair, long-term value. Use data and insights to track performance, identify trends, and drive improvements. ...