15 of 15 Customer Engagement Jobs in Lancashire

fast-growing UK technology business specialising in cloud communications, customer engagement platforms and AI-driven solutions is looking for a commercially minded and technically hands-on CTO to lead its next phase of growth. This is a senior leadership role for someone who can shape technology strategy, build … commercial leadership to bring innovative solutions to market. The business operates within the UCaaS, CCaaS and CPaaS space, delivering advanced cloud-based communication and customer engagement solutions using modern cloud infrastructure, AI technologies and secure payment integrations. The Role You will take ownership of the company’s technology ...

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...

customers fully understand the capabilities of Sage Intacct and associated products and how it can meet their operational, financial, and strategic needs. Key responsibilities Customer Engagement Collaborate with sales, marketing, and account management teams to understand customer needs and align pre-sales efforts with overall business strategies. … address their needs. Solution Development Work closely with the authors and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond … needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will ...

Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart … valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … combines hands-on sales activity with team leadership responsibilities, supporting the Sales Development team to achieve targets, build strong pipelines, and deliver high-quality customer engagement Key Accountabilities Generate and qualify new business opportunities through outbound outreach and prospecting. Lead, coach, and develop the Sales Development team ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the ... CRWG1_UKTJ ...

role throughout the full project lifecycle, working closely with stakeholders, end users, and technical teams to ensure successful project delivery and strong customer engagement. Key Responsibilities Deliver functional consultancy services across Odoo implementation and optimisation projects Gather and analyse client business requirements and translate these into functional specifications Configure ...

ITSolutionsManager WereseekinganexperiencedITSolutionsManagertoleadasmalltechnicalteamsupportingcustomersusingHigh-PerformanceComputing(HPC)systems,includingLinuxclustersandworkstations.Thisroleblendstechnicalleadership,solutiondesign,customerengagement,andpre-salessupport. KeyResponsibilities LeadandmentorITSupportEngineers Actasseniorescalationpointfortechnicalissues DesignanddeliverHPCandinfrastruct... CRWG1_UKTJ ...

Customer Analyst £50,000–£55,000 + Share Scheme Lancashire (Hybrid – 2x Days a Week in Office) If you enjoy shaping strategy, proving ROI, and building what “good” looks like in CRM and retention, this is the role for you! The Company A fast-growing, family-led healthcare retail … group with 550+ practices across the UK & Ireland is seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners The Role Sitting within the CRM function, this role is all about using data to drive smarter customer engagement. You’ll: Analyse ...

Senior Applications Engineer to help our client to scale the deployment of technology solutions into real-world client environments — guiding customers from initial engagement through live trials and into full production. The successful Applications Engineer will be the first hire within the new function; this role offers significant ownership … complex, undefined problems and creating scalable processes where no playbook yet exists. What You’ll Be Doing Acting as the senior technical lead during customer engagements and sales opportunities Defining realistic timelines, dependencies, and technical risks Leading customer trials end-to-end, including hands-on support during live ...

Senior Applications Engineer to help our client to scale the deployment of technology solutions into real-world client environments - guiding customers from initial engagement through live trials and into full production. The successful Applications Engineer will be the first hire within the new function; this role offers significant ownership … complex, undefined problems and creating scalable processes where no playbook yet exists. What You'll Be Doing Acting as the senior technical lead during customer engagements and sales opportunities Defining realistic timelines, dependencies, and technical risks Leading customer trials end-to-end, including hands-on support during live ...

role also provides exposure to broader areas such as engineering analysis, connected technologies, and immersive digital solutions. Key responsibilities may include: Gathering and analysing customer requirements Supporting proof-of-concept and prototype development Assisting with solution demonstrations and presales activities Producing technical documentation and functional specifications Configuring and customising … applications Supporting system implementation and deployment activities Collaborating within project teams on customer engagements and continuous solution improvement The role may involve occasional travel to customer locations and participation in consulting, implementation, and technical support activities throughout the project lifecycle. ...

issues. This individual can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach.Day to day responsibilities: Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards … professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Provide your knowledge ...