1 to 25 of 35 Customer Service Jobs in Lancashire

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

summary Due to long service staff retirements we are recruiting for a morning medical receptionist. This position is 20 HOURS PER WEEK 8am - 12noon Monday to Friday The successful candidate will be well organised with excellent interpersonal and communication skills. You will be working as a member … Reception Team to deliver a professional, complex and comprehensive reception and administrative service to our clinical colleagues and patients. It is essential that applicants are flexible to finish later than their normal working pattern and to cover colleague leave and additional projects when necessary. Please apply early and ensure ...

Customer Support Specialist Hybrid - based near Manchester Airport (2 days per week in the office) £15.39 per hour 6 month contract Must be able to start by 1st September Monday - Friday () Are you a customer-focused problem solver with experience in customer service … looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience. Key Responsibilities Manage customer enquiries through CRM systems. Take ownership of customer complaints from start to resolution. Liaise with internal teams ...

Support Team as a Business Admin Apprentice and gain practical workplace experience while working towards a recognised qualification. You'll develop valuable administrative and customer service skills, support learners and colleagues, and build a rewarding career in a supportive professional environment. Role As a Business Administration Apprentice within … Learning Services Business Support Team, you will have the opportunity to develop a wide range of administrative, organisational and customer service skills while working towards a nationally recognised qualification. This is an exciting opportunity for someone who is motivated to learn and gain experience in a professional office ...

Scarisbrick Hall School as a Business Administration Apprentice. You will be the first point of contact for pupils, parents, and visitors, providing administrative and customer service support, managing enquiries, assisting with reception and pupil services, and supporting the smooth day-to-day running of the school. Role … range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment. This position requires someone ...

Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior … escalation point for the Service Desk, providing expert technical support for end-user devices, applications, and infrastructure services. You will take ownership of challenging technical issues, support the development of colleagues through knowledge sharing and mentoring, and contribute to continuous service improvement initiatives. This is a highly technical ...

build business administration capability, improve operational effectiveness, support early-career talent and create progression routes into future digital and technical roles. Additional business, customer service, project management and digital pathways may be developed as the service grows. This role is ideal for someone who enjoys building trusted … employer engagement activity and pipeline growth Maintain accurate CRM records and forecasting information Track opportunities, progression and conversion activity Share employer insight to support service development, curriculum relevance and future business and digital pathway planning Collaboration Work closely with Candidate Engagement colleagues to align Business Administrator vacancies, candidate supply ...

role is to provide an effective liaison between the entire sales process to the end customer. This will be through effective administration and customer service techniques. This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team. This role … rounds managing the diary to coordinate and communicate across the venue. Following the show-rounds the role is required to proactively upsell and exceed customer expectations. A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information ...

role is ideal for individuals experienced in supporting a team that delivers a diverse range of licensing regulatory functions. The position requires delivering excellent customer service in a target-driven environment where accuracy and the handling of complex information are crucial. Day-to-day of the role: Implement … Public Protection Section. Manage interactions with the public and other customers at the reception desk and by telephone, including liaising with other services, service providers, and external agencies such as the Police and Fire Service. Handle the receipt and preparation for banking of all fees and other miscellaneous income ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK and German/… features What are we looking for? Fluent in speaking and writing German or French language. For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently ...

support to users across the business, both onsite and remotely.• Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues.• Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution.• Administer user accounts, permissions and security groups within … reliability, security and performance of the IT environment.About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience.You'll have experience supporting Microsoft technologies ...

looking for a German-speaking Customer & Administration Assistant to join our team. This is a varied role supporting our customers and internal teams with day-to-day administration and customer communication. This is a predominantly remote role, with the flexibility to attend our Lancashire office on a hybrid … basis once a week. Key Responsibilities Raise and issue customer invoices. Answer customer emails and phone calls in German and English. Receive customer support requests and ensure they are logged correctly. Escalate technical issues to the appropriate technical teams. Keep customers updated on the progress of their ...

Role: 1 Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning … opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with ...

safety systems are adhered to and any issued PPE or safety related equipment is utilised as and when required. To ensure any specific customer site rules are followed at all times. Any other duties as requested by management Required skills and experience for the IT Support Assistant role: Full … formula creation and data analysis. General IT support, troubleshooting, and system administration practices Personal Attributes Strong problem-solving and analytical skills. Excellent communication and customer service abilities. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Ability to manage multiple ...

Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving ...

Business Admin Apprentice within a Software-as-a-Service (SaaS) company serving the energy sector, you support the day-to-day running of the business while developing knowledge of both technology and the energy industry. Role General administration duties Building good working relationships with both internal and external customers … Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance of quality control Training Progression within ESG available. Apprenticeship Standard Business administrator (level ...

Contract Duration: up to 31 Dec 2026 Work Schedule: 4 days per week onsite (Hybrid) Key Responsibilities Develop and support Dynamics 365 Customer Service and Dataverse solutions. Build integrations using Dynamics 365 APIs, Dataverse APIs, REST APIs, and Azure services. Develop custom functionality including C# Plugins, Custom APIs ...

Accrington sites 25 hours per week. Main duties to include dealing with incoming telephone calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way. To be able to process appointment requests from patients by telephone or by the relevant … 6.30 pm until 8.30pm one evening per week on a rota basis. Main duties of the job The suitable team-worker will need excellent customer service/communication skills and also be flexible for any sickness/holiday cover in a very busy, computerised surgery which is open ...

Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...