1 to 25 of 35 Customer Service Jobs in Lancashire

Pensions Customer Service Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekends, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition … buy and sell leave. If so, we want to talk to you A glance at the role: We have the opportunity for a Pensions Customer Service - Helpdesk/Contact Centre to come and join us working on our Pensions Helpdesk, starting on 10th June 2024. You will be … confident and professional, providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in more »

Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »

We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world. The apprentice will be supporting shipping departments with all tasks and train in freight forwarding. Role Support shipping departments with all tasks and train in freight … forwarding Invoicing customers Speaking to shipping agencies Speaking to customers for shipping, updates via telephone and email Custom clearance shipments Filing Training on customer quotations Sales/meeting ,calling and emailing new customers to help grown the business Training Customer Service Practitioner Level 2 Apprenticeship Standard: This … shadowing and any other opportunities to develop your skills and knowledge Progression to level 3 and role at the end if possible Apprenticeship Standard Customer service practitioner (level 2) Training Provider RUNSHAW COLLEGE Working Week Monday - Friday, 9.00am - 5.30pm Expected Duration 16 Months Positions Available 1 Closing Date more »

Job summary Anticoagulant Dosing and Advisory Service (ADAS)Blackpool Teaching HospitalsAnticoagulation support assistants (MLA). Full time/part time positions available AFC band 2 Bank Positions, Flexible working Hours between 08.30 -16.45 Monday to Friday, An exciting opportunity has arisen to join the Anticoagulant Dosing and Advisory … Service (ADAS) , we are seeking responsible and enthusiastic individuals to work as Anticoagulation Support Assistants .alongside our Biomedical scientists . We are a near patient blood testing service utilising point of care measuring devices to provide (warfarin) Anticoagulation dosing advice to patients at community based clinics . You … skills and the successful candidates will be able to work efficiently and effectively as a lone worker as well as in a team environment.The service has a fleet of hospital vehicles for service delivery( own vehicle is not required) consequently a full driving license is essential and the more »

Field Service Engineer, Robotic Laboratory Automation Robotics & Laboratory Automation Life Sciences Robotic Liquid Handling Systems ***Applications are invited from field service engineers from a range of electronics backgrounds, including ex-forces engineers with experience of radar, weapons guidance or similar high technology equipment*** Overall Earnings £50,000+ Basic … Salary Up To £43,000 Bonus £8,000 Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Robotic Laboratory Automation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair … and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Robotic Laboratory Automation To succeed in this exciting role more »

nurture relationships with our clients, ensuring their satisfaction and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused … other relevant tools to manage and track account activities. Be the go-to person for customers, managing relationships and ensuring their success. Provide exceptional customer service, promptly addressing and resolving concerns. Identify and capitalise on upselling and cross-selling opportunities for customer growth. Track, assess, and report … are aware of the full value we provide to meet their needs. Achieve and exceed Key Performance Indicators related to revenue, call time and customer retention. Devise account plans, improvement plans and strategic account plans. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices more »

Job summary All patients that are referred throughout the country are processed and booked via our Referral & Bookings Management Centre. As an NHS commissioned service, our aim is that our referral and bookings team is the most responsive to patient needs, the safest, and the best Nationwide. Due to … team thrive in our busy Contact Centre and enjoy an atmosphere where everyone takes on a high level of personal responsibility for achieving outstanding service whilst building strong relationships both internally and externally. Main duties of the job Be the first point of contact for patients, general practitioners and … the booking system Performing ad hoc administration duties as necessary Working effectively and efficiently to the CHEC standards About us CHEC are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. CHEC are an established group of hospitals and community clinics across the UK. more »

processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc … This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Fluent in German Excellent client and customer service skills Working knowledge of MS Office products Must have strong academic record and experience in Finance You will need to be a … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of more »

our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small more »

Manager, the role will be responsible for the daily retail activities on our eCommerce platforms, to help develop and deliver a high standard of customer service whilst maximising sales and profitability. The role will involve travel to our other Derian House shops in Blackburn, Preston, Horwich and Leigh … for in our eCommerce Assistant: A good working knowledge of eBay and Facebook Marketplace Evidence of well-practised communication skills, both written and verbal Customer Service experience Ability to record information in a concise, accurate and legible manner, as appropriate. Ability to work on own initiative. Proven ability more »

team and carry out day to day duties such as: Responsibilities: Vehicle Maintenance MOT Testing Diagnostic Testing Repairs and Replacements Quality Control Vehicle Inspections Customer Service Documentation Safety Compliance Training and DevelopmentRequirements: Proven experience as a Vehicle Technician within the Automotive Industry. Relevant qualifications, NVQ Level 3 in … problem-solving skills. Familiarity with the latest automotive technology and tools. Excellent attention to detail and a commitment to quality work. Effective communication and customer service skills. Full UK driver's license.This is a great opportunity to join a company who offers great career progression and on-going more »

About The Business: Our client is the industry leader in supplying the fast fit industry and is well known for its exceptional levels of customer service, which is provided through their innovative IT systems and desire for improvement. The company has been established for over 40 years and … family 23 days annual holiday (excluding bank holidays) The main purpose of this role is support the internal Account Managers, providing training on exceptional customer service and developing their ability to highlight the presence of their in-house brand amongst their dealer network. This role reports directly into more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience more »

a challenging but equally rewarding NHS ITenvironment. You'll undertake a Digital Support Technician apprenticeship whilst gaining real-world experience and skills in our Service Deskteam and 2nd line support teams.As a member of our team you will be expected to have good communication skills, excellent IT skills, great … skills in providing quality first and second line IT support supporting users withinan acute healthcare community, with particular emphasis in developing high standards of customer care and satisfaction. You will perform a jointrole which will allow them to develop their skills within a busy IT Service Desk, whilst … day resolution of incidents reported by Trust staff and the local healtheconomy. This training post will also enable you to support the Technology services Service Desk and IT Operations team and also assist the ITdepartment in providing a first-class IT service to the organisation. About us The more »

We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible working … candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including … be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective … communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation in more »

and responsibilities: Manage assets for all the client's customers in a proactive manner Work with the team to deliver success and consistently high service standards and performance Create and provide reports. Recommend solutions for problems and communicate these in a timely manner. Respond to emails/written communications … within required time frames. Ensure I.T. systems are maintained with accurately detailed information. . Ensure that the company adheres to and meets the service standards and service levels that their clients expect on a client specific basis. Liaise with external parties to obtain required information Administrator Skills Required … Attention to detail Strong data entry skills An effective communicator Strong customer service skills Highly organised Team player If this sounds of interest, please do feel free to apply through the link below, or alternatively please do get in touch on 01253 751511. The Recruitment Co are an more »

Word, Excel, Outlook, Publisher and PowerPoint Knowledge of effective admin systems and ability to apply to work. Knowledge of NHS Experience Essential Knowledge of customer service approaches working in a secretarial role Working in a customer services environment Administration of meetings - organising, minute taking, document management Disclosure … and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal more »

Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key … with networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »

engaging and interesting role with a very varied responsibility base - it is an excellent role and company to join for someone who is ambitious, customer service driven and looking to further their career. Working in a team, you will provide any customer assistance needed by the client … client helpdesk, you must be able to quickly to build relationships with customers and understand the sites and their maintenance needs; providing a superior service to the client. Within this environment you will take the call from cradle to grave ensuring jobs are monitored, customer satisfaction is checked … and then the job is closed and paperwork/invoices issued. Day to day duties of the role include: Logging calls received from the customer and updating records. Allocating engineers to jobs; both reactive and planned. Instructing subcontractors through to purchase ledger maintenance. Collating and processing timesheets and expenses more »

IT support in a reactive environment, working with end users across multiple sites providing both remote and on-site support. This is a very customer focused role, where strong customer service and relationship management skills are required, and you will provide support to both students and staff. more »