26 to 50 of 72 ITIL Jobs in Lancashire

you partnered with a senior analyst who can mentor you through your early career. Requirements: Experience or an understanding of how a technology support desk works, preferably surrounding the ITIL framework Knowledge of a range of technology from Microsoft (Office 365, Active Directory, Exchange, Windows Server, etc.) Strong motivation and desire to work in a fast-paced environment Excellent written More ❯

RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

Business Systems Leadership Role - ITIL & TOGAF Expert - AI and Transformation Locations: Manchester, Birmingham, Swindon, Bristol About Our Client The Government Property Agency is the largest property holder in Government, with more than £2.1 billion in property assets and over 55% of the Government's office estate. They are transforming the way the Civil Service works by creating great places to … CAD, IoT-driven Digital Twin, and cutting-edge AI (Generative AI and Agentic AI). You will define strategy, shape enterprise architecture (TOGAF), drive delivery excellence, and optimise operations (ITIL/ITSM) across GPA's ecosystem. Key Responsibilities Develop and articulate a forward-thinking digital platform strategy. Collaborate with stakeholders to define and prioritise enterprise system requirements. Work closely with … operational processes for system functionality. Lead planning and execution of release and deployment activities. Take ownership of the operational health of digital platforms, ensuring security, availability, and performance. Implement ITIL service management processes, including incident, problem, and change management. Champion innovation in operational processes. Implement configuration management and ensure documentation of configurations, releases, and changes. Lead and inspire teams, fostering More ❯

you will play a key role in keeping our site wide networks running without interruption to our manufacturing capability. You will leverage strong technical expertise across Cisco technologies and ITIL practices to maintain secure and highly available network services across the site. You will collaborate across teams locally and globally to deliver continuous improvements that enhance resilience, and you will …/or Cisco ASA firewall experience and Cisco wireless networking (WLC, APs). Cisco ISE, Prime Infrastructure management tools, and experience in MPLS and observium monitoring tools. Familiarity with ITIL service management processes. Willingness and aptitude for learning new systems and advancing skillset individually and as part of a team Eligibility to work in the United Kingdom without the need More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

techniques in Problem-Solving, applying an analytical mindset to solve complex challenges, and using verbal and written communication techniques to present data and strategies effectively. Experience in a lead ITIL/ITOM Service Management role within a Desktop Environment, driving strategic vision and managing cross-functional teams to achieve operational goals. You and your role This role is part of More ❯

leading or mentoring teams in fast-paced environments A collaborative, solution-focused mindset ?" someone who enjoys solving problems and working with others to improve how things are done Desirables: ITIL Qualification at foundation level Previous people management experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health More ❯

geared towards optimisation and automation, especially in alerting and incident response processes Strong documentation skills to ensure key processes and learnings are shared across the team Solid understanding of ITIL v4 (certification required) Exposure to Agile methodologies A commitment to ongoing personal development in ITIL and Agile practices Telecoms experience is highly desirable but not essential Please note: Due to More ❯

compliance and speedy resolution of issues. After training, contribute to the 24/7 on-call rota (1 week every 5 weeks), supporting critical incidents and emergencies. Work within ITIL frameworks, ensuring all processes align with best practice and regulatory standards. Who you are: We 27re seeking a proactive, knowledgeable Senior Network Infrastructure Engineer who thrives in a fast-paced More ❯

and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking, ITIL, and PRINCE2 Experience in Financial Services and with Nutanix technology Azure design and Unified Communications (MS Teams/Skype) experience Why join us? At USS, every individual contributes to building More ❯

cycles by managing environment refreshes, data masking, and test data strategies. Desirable Qualifications/Skills Degree in Computer Science, Information Technology, or a related field. Industry-recognised certifications (e.g., ITIL, AWS, Azure). Experience with data masking, synthetic data creation, and environment orchestration tools. More ❯

using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯

attitude Excellent Telephone manor The ability to meet strict deadlines A positive attitude when working under pressure Being a Team Player Being a Problem Solver Desirable Skills (not mandatory) ITIL Foundation Certification Networking Experience (Cisco CCNA or similar) This role comes with fantastic company benefits Only shortlisted candidates will be contacted Horizon Recruitment is an equal opportunities employer and is More ❯

Understanding of networking principles (DNS, TCP-IP, Routing, VPN) Knowledge of J2EE application stack environment Familiarity with EAM Solutions like Maximo or Infor Strong knowledge of Agile, Scrum, and ITIL Why Arcadis? We empower everyone to be their best. Our skills-based approach allows you to harness your unique experience and carve your career path, maximizing our collective impact. You More ❯

DNS, TCP-IP, Routing, VPN) Good understanding of a J2EE application stack environment Good knowledge of an EAM Solution e.g. Maximo or Infor Strong knowledge of Agile, Scrum and ITIL Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills More ❯

/11 and Microsoft 365 Strong problem-solving and communication skills Ability to manage workload across multiple sites Full driving licence and access to a vehicle Desirable Qualifications: ITIL 4 Foundation, CompTIA A+, CompTIA Network+, Microsoft 365 Fundamentals They offer a collaborative; inclusive environment focused on reducing workload and supporting professional growth This is a fantastic opportunity for an IT More ❯

/11 and Microsoft 365 Strong problem-solving and communication skills Ability to manage workload across multiple sites Full driving licence and access to a vehicle Desirable Qualifications: ITIL 4 Foundation, CompTIA A+, CompTIA Network+, Microsoft 365 Fundamentals They offer a collaborative; inclusive environment focused on reducing workload and supporting professional growth This is a fantastic opportunity for an IT More ❯

operating scalable data solutions and pipelines. Platform engineering - Terraform Familiar with Cloud security, performance optimisation and monitoring tools (Azure Monitor, Log Analytics). Experience in IT service management environments (ITIL). Cross-functional project delivery. Experience with ETL/ELT processes and data modelling. Understanding of data governance, security, and compliance frameworks. Stakeholder Management. What you'll get in return More ❯

exceptional service. Experience of diagnosing and supporting enterprise network solutions, working alongside vendors and partners to deliver resolution within SLA. Knowledge and understanding of best practice framework(such as ITIL &ISO) for the delivery of IT services If this is something that interests you and posses skills required, please do apply. Thanks No Resumes Found Upload a new resume Job More ❯

contributing to team knowledge-sharing. Essential knowledge and skills Excellent communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in application management tools and methodologies. Knowledge of ITIL processes (incident, problem, and change management). Familiarity with database management, APIs, and system integrations. Ability to prioritise tasks and manage multiple responsibilities in a fast-paced environment. Proven experience … in application support, management, or a similar role. Experience working with enterprise applications (e.g., ERP, CRM, or bespoke systems). Certifications in relevant technologies or ITIL framework (desirable). Ability to explain complex technical Information to a userbase unfamiliar with technical language. Stakeholder and 3rd party management with strong communication skills Ability to lead, collaborate and influence decision making. Strong More ❯

personal learning, training, and industry events. Build strong relationships with key stakeholders and users. Maintain significant SAP Finance experience, preferably within FMCG, with knowledge of critical business processes and ITIL principles. Experience with S/4 HANA and Fiori is a plus. Monitor work quality and timeliness, making improvements as needed. Exhibit excellent communication skills, including influence and persuasion. Establish More ❯

aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯

experience of building, administering and supporting corporate network services Building and administering cloud networking technologies Understanding and experience with SD-WAN and wireless technology ITSM and Change management experience (ITIL) Advanced network troubleshooting and problem solving Platform documentation and solutions design We're committed to shaping a better future for everyone. and join us on our journey towards a greener More ❯

processes A proactive mindset - always looking to learn and improve Nice to have (but not a dealbreaker): Exposure to project delivery or involvement in technical change implementations Experience with ITIL-aligned processes or working within MSP or service-led environments This is a great role for someone who enjoys variety, responsibility, and working closely with clients - without the need to More ❯

of cloud security, governance, and performance monitoring Excellent leadership, strategic planning, and communication skills Familiarity with agile delivery, value streams, and large-scale transformation programmes Desirable: Azure certifications, TOGAF, ITIL What We Offer A unique opportunity to shape the future of our platform and services High-impact leadership role in a tech-forward organisation Drive platform modernisation, automation, and cloud More ❯