6 of 6 Performance Management Jobs in Lancashire

excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. Role Title: Service Desk Performance Manager BU/Segment: Utilities Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/365 days per year. … Shiftwork applies. Summary of the role: The Service Desk Performance Manager is responsible for leading Team Managers and Analysts across SMETS and Switching services within the service desk, ensuring optimal performance. Reporting to the Service Centre Manager, this role will drive metrics-led performance improvements to support ...

highly skilled and motivated People Data Analyst to join our People team. The successful candidate will ideally have a strong background using Human Capital Management (HCM) systems particularly Dayforce with hands-on experience in SQL and Power BI for data analysis, reporting, and process optimisation. You will … Power BI Dashboards & Visualisations: Design and develop Power BI reports and dashboards that provide actionable insights into key People metrics (e.g., headcount, turnover, employee performance) Work with key stakeholders to understand reporting needs and build customised Power BI solutions Data Analysis & Insights: Analyse large datasets t identify trends, patterns ...

expansion and service innovation* Promote cross-selling and upselling initiatives to maximise customer value Service and Operational Oversight * Take ownership of daily operational performance across communications services* Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions* Work collaboratively with internal teams to ensure smooth delivery … levels* Introduce structured feedback and improvement processes to enhance service delivery* Support sales and marketing activity by contributing technical and commercial expertise Financial and Performance Management * Plan and control the communications budget with a focus on efficiency and return on investment* Track performance against financial and operational ...

enterprise customers across retail, manufacturing, and distribution. Their platform plays a critical role in enabling digital commerce, omnichannel operations, and scalable product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business … creation. The Role: The Senior Finance Manager will be a play a key role in the successful running of the finance function, handling the management accounts, while also providing insightful FP&A and commercial analysis. Reporting into a strong SaaS industry CFO and line managing a team ...

enterprise customers across retail, manufacturing, and distribution. Their platform plays a critical role in enabling digital commerce, omnichannel operations, and scalable product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business … closely with the Board and investors. Along with line managing a team of 2 reports, the CFO will own the financial strategy, governance, and performance management of the business, ensuring the company scales efficiently while maintaining strong financial discipline. This role is both strategic and hands-on, suited ...

support and optimise complex SQL Server environments. They specialise in database, server, cloud, and application services with a strong emphasis on proactive performance management, reliability and continuous improvement. This is an opportunity to join a genuinely people-focused, high-performing company where you are trusted to deliver impactful … where your technical expertise is recognised and your career can develop. In this role, you will be responsible for: Diagnosing and resolving SQL Server performance issues across queries, indexes and execution plans Tuning stored procedures, user-defined functions and ETL processes to improve scalability and speed Working closely with ...