Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
NHS Professionals
About The Role Do you have proven changemanagement experience and have worked in enterprise-scale transformation? Do you have strong stakeholder engagement skills and are skilled in communication strategy? If so, we would love to hear from you! Role summary: In this critical role, the Business Change Manager will own and drive the change initiatives associated with the ATS delivery, ensuring successful adoption and integration across NHSP, clients, and partners. This role will be pivotal in fostering engagement, ensuring adoption, and enabling stakeholders to transition away from legacy systems. Additionally, this role is responsible for … identifying the impact of change across the business, stakeholder analysis, creation and delivery of business change plans, engaging and communicating across the business to articulate the business benefits and how change will impact the identified personas/roles across NHS Professionals. The Business Change Manager will More ❯
Role Purpose: We are seeking a highly capable and experienced Change Manager to lead the design and execution of changemanagement initiatives that align strategic transformation with operational success. This role is responsible for ensuring that technology, process, and cultural change are adopted and embedded across … the business with minimal disruption to operations and maximum benefit realisation. A key component of this role is building and sustaining a change network, using Change Champions and Change Advocates to support communication, engagement, and adoption at all levels of the organisation. Key Responsibilities: Leadership & Change Enablement Develop and embed a changemanagement framework tailored to strategic objectives. Build, lead, and nurture a Change Champion Network to drive grassroots adoption and advocacy. Inspire and equip senior sponsors to act as visible champions of change. Coach stakeholders on their roles within the changeMore ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Great modern package
be part of their SaaS delivery team assisting in deployments and training of multiple products. You will be working within their experienced training and change team, supporting businesses with the deployment of Google Workspace and AI. Confidence in public speaking and presentation skills are a must as you will … and remote training sessions for a variety of customers. Your role will also include working in their SaaS Delivery team to support changemanagement activities within a project in building comms and supporting end users during their transition to Google Workspace. You will be expected to support Change … and experience in the following areas: Computer literate and confident learning new technologies Self-reliant with strong capability to learn and adapt to constant change Experienced using communication, AI and editor tools Have past experience as a Trainer or Teacher Comfortable with engaging in conversation and working within teams More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
point for complex technical issues and coordinate with 1st and 3rd Line support Own and evolve ITIL-based service processes including incident, problem, and changemanagement Continuously improve response workflows, drive automation, and enhance service desk performance Maintain and expand the internal knowledge base and SOP documentation Analyse … roles, with 2+ years in a leadership position In-depth knowledge of ITIL practices (ITIL v4 certification preferred) Strong experience in incident, problem, and changemanagement Technical proficiency across Windows Server, macOS, and Linux environments Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VPN, and firewalls Familiarity More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
and drive excellence within our Tier 2 - Global Service Desk Team . As a key technical leader, you will ensure efficient incident resolution, problem management, and service request fulfillment while upholding ITIL best practices. This role is pivotal in bridging Tier 1 and Tier 3 support teams as well … Tier 3 teams to establish clear escalation and de-escalation pathways. Implement and maintain ITIL-based best practices in service requests, incident, problem, and change management. Continuously refine service management workflows to improve response times and service quality. Own and optimize the Knowledge Management system, ensuring updated … Support with at least 2 years in a leadership role. Strong experience with ITIL framework preferably ITIL v4 certified. Expertise in incident, problem, and changemanagement processes. Hands-on experience supporting Windows, macOS, and Linux environments. Proficiency in networking basics (TCP/IP, VPN, DNS, DHCP, firewalls). More ❯
Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and ChangeManagement). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and ChangeManagement). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯
or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and ChangeManagement Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership skills More ❯
or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and ChangeManagement Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership skills More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Elevation Recruitment Group
catalogue, ensuring the team are empowered to keep the catalogue current, competitive, and aligned with legislative frameworks and customer needs. Oversee content development, lifecycle management, curation from third-party providers, and continuous improvement based on learner feedback and market insights. Maintain relationships with key external partners including content publishers … to support pricing strategies, product bundling, and new offer development. Operational Excellence Ensure product and catalogue information is accurately maintained in the appropriate content management systems. Support operational teams with robust content deployment, version control, changemanagement and asset governance. Collaborate with Account Management and Customer More ❯
constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. … security, compliance, and performance. Monitor and solve issues in DevOps pipelines and environments, including possible out of hours work on a support rota. Proactive changemanagement, supporting Data Engineering, Data Science, DataOps and Analytical teams to ensure evergreen environments. Provision of stable environments with minimal disruption and assured …/Scrum. Experience of strategic decision making and creation of platform roadmaps. Broad or detailed experience of Azure platform applications such as Purview, API Management (APIM), PowerBI. If you are an experienced Senior DevOps Engineer and feel you have the desired skills and experience which would enable you to More ❯
constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. … security, compliance, and performance. Monitor and solve issues in DevOps pipelines and environments, including possible out of hours work on a support rota. Proactive changemanagement, supporting Data Engineering, Data Science, DataOps and Analytical teams to ensure evergreen environments. Provision of stable environments with minimal disruption and assured …/Scrum. Experience of strategic decision making and creation of platform roadmaps. Broad or detailed experience of Azure platform applications such as Purview, API Management (APIM), PowerBI. If you are an experienced Senior DevOps Engineer and feel you have the desired skills and experience which would enable you to More ❯
Success Manager to join their team. The Ideal Candidate will need: Excellent understanding of technology and security fundamentals. Experience in technical project/programme management, either in corporate IT, professional services, consulting or product development or 4 years of experience in an IT system administrator role. Experience with PaaS … and SaaS technologies including collaboration tools, identity and access management (IAM). Excellent organisational, analytical and influencing skills. Ability to speak and write in English fluently and idiomatically. Preferred Qualifications: Experience in Google Workspace or GCP. Experience with on-premises and cloud-based mail delivery, routing, and filtering technologies. … Experience in mobile device management and relevant 3rd party integrations. Experience with cloud security including identity and access management (IAM), SSO, OAuth, and 2-step verification. Experience with data loss prevention (DLP), retention and e-discovery technologies. Ability to quickly learn, understand and work with new emerging technologies More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Virgin Money
practice, with proven experience developing and executing internal communication strategies Proficiency in using multiple communication channels and approaches Strong background in stakeholder engagement and management, including engagement metrics Experience in organising and coordinating workshops, training, and knowledge-sharing sessions. Demonstrated ability to produce engagement plans and required communication collateral … across different channels to a range of audiences Familiarity with onboarding and training program development Understanding of changemanagement principles Flexibility in approach and ability to tailor comms/engagement as needed Experience of PowerPoint (at least medium proficiency desirable) Proactive and excited by the role objective and More ❯
ability to work across multiple teams. Role Responsibilities: Conduct a detailed gap analysis against ISO9001 requirements Develop and implement a fit-for-purpose Quality Management System (QMS) Support the rollout and adoption of quality processes across the organisation Lead internal audits and prepare for external certification Drive improvements in … desirable Skilled in process mapping, documentation, and quality frameworks Experience with QMS tools such as Qualsys or Q-Pulse Confident in stakeholder engagement and changemanagement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ More ❯
ability to work across multiple teams. Role Responsibilities: Conduct a detailed gap analysis against ISO9001 requirements Develop and implement a fit-for-purpose Quality Management System (QMS) Support the rollout and adoption of quality processes across the organisation Lead internal audits and prepare for external certification Drive improvements in … desirable Skilled in process mapping, documentation, and quality frameworks Experience with QMS tools such as Qualsys or Q-Pulse Confident in stakeholder engagement and changemanagement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ More ❯
In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations. We're not just adapting to digital transformation-we're accelerating it. … true innovation is fostered in a collaborative team environment of empowered engineers. As a Principal Engineer, you will work closely with other engineers, product management, and support to deliver biweekly product releases to help our customers centrally automate the backup, compliance, and changemanagement processes of their More ❯
be part of their SaaS delivery team assisting in deployments and training of multiple products. You will be working within their experienced training and change team, supporting businesses with the deployment of Google Workspace and AI. Confidence in public speaking and presentation skills are a must as you will … and remote training sessions for a variety of customers. Your role will also include working in their SaaS Delivery team to support changemanagement activities within a project in building comms and supporting end users during their transition to Google Workspace. You will be expected to support ChangeMore ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯