23 of 23 Customer Experience Jobs in Leeds

BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you'll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

positive, proactive, collaborative and solution-oriented approach among colleagues Communicating within Claranet and with clients, both orally and in writing Teams To Collaborate With Customer Experience & Managed Services – Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into … future portfolio and propositions Customer Success & Growth – Ensure that the portfolio is up to date, meets customer needs and enables cross and up selling. Agree Portfolio Mix, Volumes and Targets to ensure alignment. Finance contributes to the budget process for portfolio and propositions development HR & People – Support recruitment ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented … fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer satisfaction is maintained to the highest level Act in a professional manner with regard to colleagues, confidentiality, security, personal ...

multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency's Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

analytics projects including current state assessments business use case development requirements gathering and solution design. Ensure alignment with retail operations merchandising supply chain and customer experience strategies. Responsibilities Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives … team member in collateral development. Retail-Focused Strategy Development: Support the creation of data strategies tailored to retail environments focusing on improving customer insights inventory optimization and sales performance. Data Domain Expertise & Technical Analysis Data Quality & Governance Champion data integrity across retail systems (e.g., POS, CRM, ERP). Identify ...

market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Must have supply chain experience Experienced in delivering operational & system changes The ability to interpret and act on complex sets of data and drive to operational outcomes Excellent organisational … skills and strong attention to detail along with experience of using Excel Experienced in delivering operational & system changes The other stuff we are looking for Day to day operational management of end-to-end service to 2 nd Life products for Mobile activities across Supply Chain to achieve ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … make real impact, keep reading, this role could be the one you've been waiting for. About The Role As the Manager of Customer Success at Camunda, you'll lead a passionate team of CSMs who help enterprise customers achieve meaningful business outcomes through process orchestration and automation. ...

ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident … Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. ...

operations. You will work closely with teams across technology, product, operations and warehouse functions to ensure smooth delivery and drive meaningful improvements that support customer experience and business growth. What you will be doing Leading cross functional projects across retail, ecommerce and supply chain Managing scope, timelines, budgets … Ensuring high quality documentation, reporting and delivery standards Supporting change management and adoption across the business What we are looking for Proven Project Manager experience in retail, ecommerce, logistics or supply chain Strong background delivering WMS or ERP related projects Excellent planning, organisation and communication skills Confident managing multiple ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

scalable delivery. Set clear performance measures and evaluate the ROI of data and innovation activity. Ensure data assets unlock new commercial opportunities and enhance customer experience. Requirements: Proven background in senior data, innovation, and transformation leadership. Strong technical understanding across data strategy and modern data platforms. Ability to challenge … technical stakeholders with analytical and commercial insight. Excellent communication skills and proven experience influencing and collaborating at executive level. Strong commercial awareness, with the ability to translate insights into measurable business outcomes. Experience leading BI, analytics, or data-led programmes. Strategic mindset. Desirable: Experience within mobility, logistics ...

global service operations strategy and execution. This role focuses on optimising processes, improving efficiency, and enabling digital transformation across service functions to deliver exceptional customer experiences and operational excellence. Key Responsibilities Strategic Leadership: Define and implement global service operations strategies aligned with Service business objectives. Partner with cross-functional … design, contractual or other service business related issues. Qualifications Bachelor's degree in business, Operations, or related field; MBA preferred. 10+ years of experience in service operations or related functions. Proven track record in service process optimisation and digital transformation. Strong analytical and problem-solving skills. Excellent communication ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … technical solutions. Balances speed of delivery with engineering rigor, ensuring solutions are maintainable and reusable. What You Bring Fullstack Engineering Proficiency: Strong hands-on experience with both backend (Java, Spring Boot) and frontend (JavaScript/React) technologies, with a proven ability to design and deliver scalable, maintainable enterprise solutions ...

Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while … ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain ...

diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams . Proven ability … . Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs. Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global ...