26 to 34 of 34 Customer Experience Jobs in Leeds

Network Customer Service Coordinator D Co E Job Description Project: Telecom Infrastructure Project Reports to: Team Lead/Manager Roles Involved: Task/Order Progression, Customer Communication, Call Handling, Task Allocation & Management, Jeopardy Management= Role & Responsibilities: The key objective of the DCoE is to provide support to Field Engineers. Provide on-the-job support to enable tasks to … be completed as effectively as possible. Aim to stop repeat fault reports to improve the customer experience. Handle reactive engineering calls and proactive provision and repair fallouts. Make real-time decisions based on diagnostics and suggest available/alternate options to field engineers after reviewing live system reports. Read, analyze, and understand design & planning specifications to coordinate successful installation … company while maintaining all required call etiquettes when dealing with customers. Liaise with other regional teams to understand timelines and ensure contractual dates are met and all required Key Customer Interactions (KCIs) reach customers on time. Provide support five days a week, Monday to Saturday. Work shifts between 8 AM and 5:30 PM on weekdays. The scope of More ❯

team, supporting ecommerce activity across several consumer brands and digital healthcare platforms. This is a fast-paced, data-driven environment where your input will directly influence commercial outcomes and customer experience. Role & Responsibilities: Support merchandising across multiple online platforms List new products and ensure timely delivery of product launches, promotions, and supplier campaigns Optimise product pages with SEO-focused … to guide decision-making Benchmark competitors to identify opportunities in pricing, range, and merchandising tactics Support the adoption of tools and tech (including AI) to enhance ecommerce processes and customer journeys Skills & Experience: Experience in digital merchandising, ecommerce, or digital marketing Strong commercial mindset, with the ability to balance creativity and data-led decision-making Confident with More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

services provider seeking an experienced Data Architect to join them at a pivotal moment, as they embark on an exciting transformation program aimed at optimising operations and enhancing the customer experience. They're looking for an experienced Data Architect to lead the design, development, and governance of their data architecture - aligning it with business goals, improving services, boosting operational … efficiency, and shaping the organisation's future data strategy. Technology: While they operate primarily within a Microsoft environment, they welcome candidates with experience in other technologies. What matters most is finding the right person to lead change, inspire innovation, and collaborate closely with a talented team of Data Engineers and Analysts. Key responsibilities: Architect end-to-end data solutions … scalable data pipelines and lakehouse architectures Collaborate with data engineers, analysts, and business teams Champion data governance and quality standards Sound knowledge of frameworks such as TOGAF and PRINCE Experience of delivering complex solutions within an Enterprise and/or experience of delivering integrated solutions involving third parties Location: Leeds - Hybrid working - primarily remote, with an expectation to More ❯

partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions address challenges in Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more at … bug fixes. Design and work with complex data models. Mentor lead developers on methodologies and optimization techniques. Requirements: Expertise in data modeling, design, manipulation, optimization, and industry best practices. Experience with test-driven development using frameworks like Cypress, Serenity, Jest, and Karma. Solid understanding of architectural principles such as domain-driven design, event-driven systems, micro-frontends, and microservices. … Ability to lead and partner with internal and external technical resources. Experience with cloud services including AWS EC2, S3, SQS, Lambda, RDS, and Grafana. Knowledge of web security practices including XSS, CSRF, and secure coding standards. Strong communication, interpersonal, and presentation skills suitable for diverse audiences. Learn more about the LexisNexis Risk team and work culture here . We More ❯

tooling through to code quality and delivery practices. You'll take ownership of key decisions, partner closely with product and design, and lead a team of engineers working across customer experiences and on-device data capture. You'll also help evolve the technical roadmap, contribute to engineering-wide improvements, and act as a mentor and coach for other developers. … It's a role that blends deep technical skill with strategic thinking, product insight, and a genuine drive to create a seamless user experience at scale. iOS Tech Lead - Key Requirements: Extensive commercial experience in iOS engineering, ideally with time spent in Lead or Principal roles Strong proficiency in Swift and modern iOS frameworks (e.g. SwiftUI, UIKit), with … scalable SDKs and architecting complex mobile systems Deep understanding of software design patterns, performance optimisation, and secure mobile development Comfortable guiding technical direction and setting development standards across teams Experience leading engineers through mentoring, technical reviews, and collaborative delivery Confident working across functions with product managers, designers, and backend teams A product mindset and passion for improving the developer More ❯

user-friendly mobile experiences using native iOS technologies. You'll play a key role in designing, developing, and deploying high-quality mobile applications that support our commercial goals, improve customer experience, and align with wider business requirements. Key Responsibilities: Design and code innovative and engaging digital mobile experiences to support business KPIs and sales targets. Build and deploy … UI teams to integrate best practices into user-led design workshops and journeys. Collaborate with stakeholders to identify, specify, and document development needs. Recommend effective solutions that align with customer and business goals. Help define the software architecture for both new and existing mobile features/apps. What You Will Ideally Bring: Proven commercial experience in native iOS … development (Swift and/or Objective-C). Strong knowledge of UI/UX principles for mobile platforms. Experience working in an agile product environment. Contract Details: Duration: 6 months (View for Extension) Day Rate: Up to £400 per day (Inside IR35) Location: Hybrid in Leeds Start Date: ASAP iOS Developer - 6 months - Hybrid in Leeds - Inside IR35 More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an Android Developer. * Good understanding of Android platform with a good proficiency in More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app. * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an iOS Developer. * Good understanding of iOS platform with good proficiency in Swift. More ❯