Product Support Analyst
- Hiring Organisation
- Addition
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £28,000 per annum
business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...