ITSM Jobs in Leeds

15 of 15 ITSM Jobs in Leeds

Application Support Engineer - SC Clearance - FTC

Leeds, Yorkshire, United Kingdom
Burendo Limited
the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Service Engineer

Leeds, Yorkshire, United Kingdom
Lloyds Banking Group
technology to create innovative projects and new ways to work, learn, and thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Service Engineer

Leeds, Yorkshire, United Kingdom
Lloyds Bank plc
technology to create innovative projects and new ways to work, learn, and thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior ServiceNow Developer

Leeds, West Yorkshire, United Kingdom
Mastek UK
ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. More ❯
Employment Type: Permanent
Salary: £60000 - £80000/annum
Posted:

IT Service Desk Analyst / 1st Line Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
DGH Recruitment
firm is highly desirable * Knowledge of Windows 10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Service Desk Analyst

Leeds, West Yorkshire, England, United Kingdom
Informed Search LTD
a busy Service Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

IT Deployment Team Lead

Leeds, West Yorkshire, Yorkshire, United Kingdom
Oscar Associates (UK) Limited
procedures. Skills & Experience Required: Strong technical knowledge of Microsoft Intune (Autopilot), Windows OS, and M365 Experience with device deployment and hardware builds (RAM/SSD upgrades, etc.) Familiarity with ITSM systems and asset/configuration management (CMDB). Knowledge of Active Directory, Entra ID, iOS/Android device management. Hands-on experience with desktop support and device lifecycle services. Previous More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Assistant Commercial Manager

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Pontoon
management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯
Employment Type: Contract
Rate: £43000 - £47000/annum
Posted:

Assistant Commercial Manager

Leeds, West Yorkshire, England, United Kingdom
Pontoon
management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯
Employment Type: Contractor
Rate: £43,000 - £47,000 per annum
Posted:

Application Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Evri
Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Application Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Evri
Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of More ❯
Employment Type: Contract
Rate: £26,000
Posted:

IT Manager

Leeds, West Yorkshire, Yorkshire, United Kingdom
Boost Talent Ltd
across the organisation. What Were Looking For: Experience managing IT infrastructure, service providers, and cybersecurity. Strong leadership skills with experience in IT project management . Knowledge of ITIL, IT service management, and digital transformation. Excellent communication and stakeholder management abilities. A proactive, adaptable, and solutions-focused approach. A Strong Technical background working with 365 tools, Meraki and Copilot Desirable: A More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Network Operations Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
DWP Digital
ability and experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues. Demonstrable excellent planning and implementation methodology. Demonstrable experience of ITSM processes Working knowledge and experience with network monitoring and analysis tooling. You and your role We're rolling out new projects in Wi-Fi, datacentres and cloud and we need More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Deputy Director Technology Services - UKSA - SCS1

Leeds, Yorkshire, United Kingdom
Manchester Digital
Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has … They will also be responsible for defining UKHSA's product/platform offer to meet UKHSA's business strategy and needs with respect to workplace applications/platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications/platforms, IT service management, infrastructure … UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Service Delivery Manager

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Evri
at Evri! Responsibilities: Set the Strategy: Define and deliver the roadmap for IT Service Design, Transition, and Delivery aligned with business and IT goals. Lead Service Excellence: Own key ITSM practices including Service Delivery, Change & Release, Continuity, Capacity, and Observability. Drive Operational Readiness: Ensure all new and updated services are smoothly transitioned into production and perform reliably during BAU and … robust BCP and DR plans for critical services. Manage Vendor Performance: Oversee IT vendor operations, ensuring partnerships deliver value and identifying opportunities for cost savings. Own the Tools: Ensure ITSM tooling is modern, effective, and supports service objectives. Inspire and Lead: Build a high-performing team culture, nurturing leadership and specialist talent. Be a Trusted Partner: Act as a senior … Experience & Skills Proven track record in leading IT Service functions across the full lifecycle (Strategy to Operations) Strong experience managing IT budgets and driving cost efficiencies Deep understanding of ITSM frameworks and KPIs Experience with service transformation and achieving industry accreditations (e.g., ISO, SDI) Excellent communication skillsable to translate tech into business value Strategic thinker with strong analytical and planning More ❯
Employment Type: Permanent
Salary: £80,000
Posted:
ITSM
Leeds
10th Percentile
£30,000
25th Percentile
£30,625
Median
£35,000
75th Percentile
£67,500
90th Percentile
£68,500