10 of 10 Process Improvement Jobs in Leeds

knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What … Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. ...

Business Change team. This organisation works with clients across the UK to align people, processes and technology. They support digital strategy, systems optimisation, business process improvement, data insight and technology risk initiatives. Their approach is independent and outcome-focused, delivering practical, measurable change. Role Summary You’ll support … Presentation: create and deliver clear, structured and engaging presentations. Requirements gathering: elicit, document and manage business requirements using interviews, workshops and structured analysis techniques. Process analysis: map as-is processes, identify inefficiencies and support the design of improved to-be processes using recognised methodologies. Business case support: contribute ...

support business operations and deliver a seamless employee experience. You will act as the bridge between HR, IT, and third-party vendors, driving continuous improvement, system enhancements, and strategic alignment with organisational goals. Key Responsibilities Own and manage the SAP SuccessFactors platform , ensuring system stability, performance, and data integrity … Lead the HR systems roadmap , including enhancements, releases, and continuous improvement initiatives Act as the primary point of contact for HR systems, working closely with HR, IT, and external partners Manage system configuration, upgrades, and releases across relevant modules Oversee incident management and support processes , ensuring timely resolution ...

influence senior decision-making Solid understanding of project management disciplines and controls techniques (time, cost, risk, change, progress) Experience leading teams and embedding process improvements across multidisciplinary delivery functions Desirable: Planning tools experience (e.g., Primavera P6 or equivalent) Familiarity with Earned Value Management (or similar performance measurement approaches) Experience ...

queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting ...

manage employee records, including new starters, changes and leavers Configure system workflows, forms, and approvals in line with HR policies and business needs Process Improvement and Optimisation Support the HR Operations team in the update of HR system processes to improve efficiency and employee experience Identify opportunities … queries from employees, managers and HR colleagues Troubleshoot system issues and liaise with suppliers or IT support where required Develop and maintain user guides, process documentation, and training materials Support system training as needed Reporting & Data Management Produce regular and ad hoc reports to support HR and wider business ...

projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management. Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. Strong customer-service … call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Apply ITIL best practice across ...

management, and reporting tools. Ensure all enterprise systems operate reliably, securely, and deliver maximum value to the business. Partner with business teams to identify process improvements and technology-driven solutions. Hands-On Technical Problem Solving Diagnose and resolve technical issues across enterprise applications and their integrations. Collaborate directly with … knowledge transfer from all external partners. Team Development and Capability Building Mentor, coach, and develop the internal IT team, fostering a culture of continuous improvement and technical excellence. Build internal capability around enterprise systems to gradually reduce reliance on external consultants. Establish and maintain clear support procedures, runbooks ...

external accounting partner to ensure timely tax submissions, statutory compliance and reporting accuracy. Manage cashflow forecasting, working capital, and financial controls. Support pricing, margin improvement, and funding strategies. Prepare reports and dashboards for the CEO, Chairman, and investors. Drive financial systems development, automation, and process improvement. Leverage … process automation to improve speed and accuracy of reporting and forecasting. Build and develop a high performing finance team as the company scales. Skills & Experience required: Essential: Fully Qualified Accountant. (ACA/ACCA/FCA/FCCA/CIMA/ACMA/CGMA). Worked in a Financial Planning ...

external accounting partner to ensure timely tax submissions, statutory compliance and reporting accuracy. Manage cashflow forecasting, working capital, and financial controls. Support pricing, margin improvement, and funding strategies. Prepare reports and dashboards for the CEO, Chairman, and investors. Drive financial systems development, automation, and process improvement. Leverage … process automation to improve speed and accuracy of reporting and forecasting. Build and develop a high performing finance team as the company scales. Skills & Experience required: Essential: Fully Qualified Accountant. (ACA/ACCA/FCA/FCCA/CIMA/ACMA/CGMA). Worked in a Financial Planning ...