24 of 24 Process Improvement Jobs in Leeds

Professional Services Manager

Location
Leeds, England, United Kingdom
success. Key Responsibilities Delivery Standards Developing and maintaining consistent methodologies and standards across Onboarding, Customer Success and Professional Services, with a focus on continuous process improvement Owning estimating and quotation processes for projects across all delivery types Maintaining effective escalation processes, including clear hand-over to technical support … tracking project progress and time against plan Onboarding Overseeing and supporting the Onboarding Manager, ensuring smooth day-to-day delivery of the standard onboarding process Professional Services Shaping the Professional Services offering from day one, including hands-on delivery and resourcing of Professional Services Project Management Maintaining strong project ...

Technology Project Manager

Location
Leeds, England, United Kingdom
processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with stakeholders … provide actionable insights, analysis, and recommendations to support informed decision-making. Analyze project, release, incident, and operational data to identify trends, risks, opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. ...

Functional Consultant - D365

Location
Leeds, England, United Kingdom
into scalable platform-based solutions. As Functional Consultant D365, you'll beresponsible for: Engage with business stakeholders to understand objectives, challenges and opportunities for process improvement Facilitate workshops, discovery sessions and process mapping activities Gather, document and prioritise business requirements Translate requirements into detailed user stories, acceptance … embraces every background. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find ...

In-Tapp Product Owner

Location
Leeds, England, United Kingdom
enhance Intapp Open and related intake solutions. Partner with Business Acceptance, Finance and IT teams to understand business needs and identify opportunities for process improvement and automation. Gather, analyse and document business requirements, translating them into functional and technical specifications. Collaborate with project managers, business analysts, developers, suppliers … Analysing business requirements by working directly with stakeholders or in partnership with a business analyst. Support testing, deployment and adoption of new functionality and process improvements. Presenting options in an understandable manner and helping stakeholders choose the most suitable one Ensure solutions are robust, scalable, compliant and aligned with ...

Business Analyst

Hiring Organisation
Brio Digital
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £425/day
experienced Business Analyst to join a multidisciplinary digital team delivering health products and services. You will own requirements definition, story writing, stakeholder engagement and process improvement, and help the team move towards sustainable live service operations. Key Responsibilities Gather, analyse, validate and prioritise business, user and service requirements … turning them into user stories and acceptance criteria. Map current and future-state processes, identifying gaps, dependencies and improvement opportunities. Plan and facilitate workshops with product, engineering, user research, clinical, cyber, governance, operational and supplier stakeholders. Work with User Researchers to turn user needs into business and technical requirements. ...

Lead Automation Engineer

Location
Leeds, England, United Kingdom
will be vital to the success of Waystone’s engineering, integration, automation and assurance capabilities. The role leads the design, delivery, governance and continuous improvement of automation across Waystone, where the process and the integration are the product: driving efficiency by removing manual and repetitive work, orchestrating workflows … thinking, complementing the broader AI literacy and enablement agenda led by AI Engineering. REQUIREMENTS Deep understanding of low-code automation, workflow orchestration and intelligent process automation, with strong hands-on experience of n8n and Microsoft Power Automate. Good understanding of the wider Microsoft Power Platform, and awareness of complementary ...

IT Senior Project Manager - SAP

Hiring Organisation
Yorkshire Water
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
into operational support. Identify, assess and manage project risks, dependencies and issues across complex SAP delivery environments. Build strong relationships with senior stakeholders, business process owners and executive sponsors. Drive decision making through investment boards, steering committees and governance forums. Ensure SAP solutions deliver agreed business outcomes, operational improvements … return on investment. Champion SAP delivery best practice, continuous improvement and lessons learned across the portfolio. Key SAP Responsibilities SAP Programme and Project Leadership Deliver large-scale SAP projects and programmes from initiation through to closure. Manage multi-disciplinary SAP delivery teams including Functional Consultants, Solution Architects, Technical Leads ...

Associate Principal - UK

Location
Leeds, England, United Kingdom
solution strategy for the firm's most sophisticated opportunities, and directly mentor Associate Directors and senior consultants. Your impact extends across the organization — influencing process, methodology, talent development, and Appficiency's market position. What You'll Do Create new enterprise value beyond predetermined or assigned job functions Lead demo … skill set, availability, and capacity Review project allocations, team capacity, and billable hours for accuracy, updating as needed for GDL review Identify and drive process improvements and SBC skill development across staff Define and drive broader process improvements Engage comfortably and regularly with senior executives Work closely with ...

Data Operations Analyst

Location
Leeds, England, United Kingdom
governance principles. Key Skills Data Reconciliation Data Migration Data Validation Data Operations Data Quality Management Root Cause Analysis Excel SQL (Desirable) Documentation Stakeholder Communication Process Improvement Customer Migration Support Personal Attributes Naturally inquisitive with a strong problem-solving mindset. Highly detail-oriented and methodical in approach. Strong written ...

Sr. Specialist I

Location
Leeds, England, United Kingdom
needs of a multidisciplinary team. Collaborating with senior management and stakeholders to identify business needs and support the team in developing effective solutions. Driving process improvements and operational efficiencies by analysing current processes and recommending enhancements. Developing and maintaining comprehensive project documentation, including business requirements, functional specifications, and process ...

DC Product Owner

Hiring Organisation
TPT Retirement Solutions
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
cause analysis of system issues. Skills, Experience & Qualifications: Proven experience as a Product Owner, Business Analyst, or similar to design and implement solutions and process improvements. Ability to prioritise development backlogs across multiple projects. Capable of creating squad roadmaps. Strong analytical, problem-solving, and communication skills Experience working within … Part qualified BCS International Diploma in Business Analysis is desirable. If you are keen to make a difference, engage stakeholders in change and process improvement, this is the role for you, apply today! The Company TPT Retirement Solutions (TPT) is one of the UK s leading providers ...

Customer Implementations and Training Lead

Hiring Organisation
Equals One Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£40,000
handling. Acceptance criteria definition and UAT coordination. Handover documentation that gives the CS team everything they need to own the account. Contribution to implementation process improvement like templates and playbooks. Training and enablement for internal and external stakeholders. Skills and Experience Required Educated to degree level Demonstrable … repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand ...

Technical Customer Support Manager

Location
Leeds, England, United Kingdom
more than 300 million digital transactions annually for over 235,000 customers and partners. By drawing on the market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry … will empower them to troubleshoot technical issues and effectively communicate with customers.Your leadership will promote a collaborative environment that encourages open communication and continuous improvement, enabling team members to succeed. Collaboration with cross-functional teams will be essential to driving the success of the company and aligning our efforts.By ...

Account Manager

Hiring Organisation
Lucy Walker Recruitment
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£45000/annum
city centre who are looking for an experienced Account Manager to join their team. Focussing on building and enhancing client and supplier relationships, driving process, and overseeing key business operations. Acting as that key link between clients, suppliers, and internal teams to ensure a strong partnership. Developing an extensive … great benefits, the successful applicant will have; Proven ability to build and maintain client and supplier relationships Strong problem-solving skills and experience in process improvement Excellent verbal and written communication skills Highly organised, with exceptional time management skills Proficient in Microsoft Word and Excel, with strong data ...

Customer Success

Location
Leeds, England, United Kingdom
fast-paced environment Ability to analyse problems, ask insightful questions, and think critically Familiarity with CRMs, business software tools, and basic workflow/process mapping Understanding of REST APIs, authentication methods, and integration concepts Experience with CSV/Excel data manipulation and CRM data structures Background in customer success … onboarding, technical support, or pre-sales roles Experience working in SaaS, automation platforms, or AI-driven products Ability to contribute to documentation and process improvement initiatives #J-18808-Ljbffr ...

Senior Business Analyst: Lead, Data-Driven Solutions

Location
Leeds, England, United Kingdom
document requirements, drive data-informed decisions, and ensure solutions align with business objectives. You will work with stakeholders, manage UAT, and contribute to process improvements while staying current on industry trends and technologies. This hybrid role involves partner engagement across multiple disciplines in the UK. #J-18808-Ljbffr ...

Technical Support Team Lead: Elevate Customer Excellence

Location
Leeds, England, United Kingdom
years of technical support leadership experience, strong communication skills, and a customer-centric focus. The position emphasizes team development, performance monitoring, and process improvement within an innovative company framework. #J-18808-Ljbffr ...

ERP Analyst Team Lead

Location
Leeds, England, United Kingdom
critical finance applications, supports day-to-day business operations, and partners closely with Finance, Shared Services, and Technology teams to deliver transformation initiatives, drive process improvements, and ensure stable, efficient, and compliant financial systems.What you will be doing:* Leading Oracle Fusion Cloud Finance transformation initiatives and acting … Oracle functional expertise to support business analysis, testing, training, change management, and documentation activities* Managing and supporting the full project lifecycle, including system implementations, process optimisation, user adoption, and governance* Translating Finance business requirements into effective Oracle solutions that drive successful implementation, adoption, and continuous improvement* Collaborating with ...

Solutions Architect - Office of the CTO

Location
Leeds, England, United Kingdom
Channel—to foster seamless execution and delivery of services. Share best practices and mentor emerging technical talent within the across involved stakeholders Continuous Improvement Identify opportunities for process improvements and drive innovation in existing services. Stay current with industry trends, technology advancements, and best practices to ensure solutions ...

Full-Stack Developer

Location
Leeds, England, United Kingdom
code quality, security and maintainability. Work closely with QA colleagues to support effective manual and automated testing practices. Support releases, deployments and the ongoing improvement of development and DevOps processes. Investigate and resolve technical issues across the application stack. Contribute to technical documentation, knowledge sharing and continuous improvement. Develop … assisted development tools and how they can be used responsibly to improve developer productivity and quality. Experience contributing to technical documentation, development standards or process improvements. What's on Offer A varied full-stack role with exposure to a broad product and technology landscape. The opportunity to work ...

Technical Business Analyst

Location
Leeds, England, United Kingdom
requirements — epics, features, stories and acceptance criteria in INVEST format using GIVEN/WHEN/THEN syntax Produce data mapping, data flow mapping and process models including SIPOC to establish stakeholder consensus Own relationships across a diverse stakeholder set including policy, strategy and business operations, and make sure their … needs shape the design Define test scenarios and conditions across the sprint cycle, working with testers and developers on defects and resolutions Identify process improvements as part of the modelling work, weighing risks, issues and benefits Support production of business cases and cost benefit analysis, and advise the Product ...

Specialist, End User Computing

Location
Leeds, England, United Kingdom
solutions to provide a seamless colleague experience. Drive device lifecycle management activities including provisioning, deployment, patching, security hardening and endpoint management. Identify and implement process improvements, helping to resolve recurring issues and introduce new technologies and functionality. Contribute to governance, compliance and documentation activities, ensuring end user services remain … skills Experience supporting Microsoft Teams Rooms, collaboration technologies and event space solutions. Ability to contribute to project delivery, vendor management activities and continuous service improvement initiatives. Creative and innovative approach to engineering challenges and problem solving. Understanding of financial services environments and the regulatory and security considerations associated with ...

Staff Engineer Software

Location
Leeds, England, United Kingdom
Software Engineer within Fanatics Betting & Gaming’s Sportsbook domain, you’ll play a key hands-on role in building and evolving backend systems that process high-volume market data, apply complex business rules, and distribute updates in real time to downstream services. This is a high-throughput, low-latency … observability practices , including logging, monitoring, and tracing in distributed systems. Expertise in Agile software delivery , with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success. Excellent communication skills , capable ...

Service Operations - Sportsbook/Retail Analyst

Location
Leeds, England, United Kingdom
analysis, AWS services and perform triage of monitoring alertsExposure to reported technical issues along with maintaining documentation, sending stakeholder communications, identifying service and process improvements.Who we are looking for:We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply … this post, you will have:Direct experience of Incident Management process and tools such as Jira with proven ability in technical analysis and incident resolution/problem solvingUnderstanding of Monitoring tools such as New RelicExcellent organisational skills with a logical approach to work especially ability to prioritise tasksGood communication ...