3 of 3 Support Analyst Jobs in Leeds

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. … depending on experience Industry: Cyber Security/SaaS What You’ll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership ...

Description IT Support Analyst – Fully Remote Location: Fully Remote – UK Based Salary: £28,000–£36,000, depending on experience Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities Provide first-line technical support to users by telephone, email and remote-access tools Log, manage and update support tickets accurately Set up user accounts, devices and system access ...

Applicant Privacy Notice Team Overview A small, dedicated team of integration experts, this team supports client evaluations of TransUnion API Solutions and provides integration support and technical consultancy services to both new and existing clients. The team also provides best-practice advice on the implementation and testing of TransUnion … clients can be set up and configured to best meet their requirements. Troubleshoot API integration-related client queries to a high standard. Support product teams with product enhancements and new product initiatives. Build and maintain software development kits (SDKs) for TransUnion API Solutions. Assist sales teams with responses ...