18 of 18 Customer Service Jobs in Leicestershire

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical ...

clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients … necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network • Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You’ll also get exposure to group-wide IT projects and access to internal progression to keep developing. What you’ll need … need the basics nailed: 12+ months’ experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

managing tasks, recalls, schedules, and acting as a Personal Assistant (PA) to designated doctors when required. Use and support practice IT systems, ensuring efficient service delivery and accurate data management. Work collaboratively with the wider practice team, handling patient feedback professionally and participating in meetings and training. Ensure … role in ensuring the smooth operation of the GP practice by being the first point of contact for patients, providing a high level of customer service, and supporting clinical and administrative teams. This role involves managing patient enquiries, appointments, signposting and records with efficiency and confidentiality. Patient Advisors ...

months. Identify opportunities that are nearing order stage and transfer them to the appropriate sales team member for final conversion. Ensure all customer interactions, communications, and updates are accurately logged within the CRM system. Work closely with branch managers, estimators, installers, and sales teams to maintain visibility of project … reporting capabilities. Support the implementation of new CRM features, processes, and best practices. Skills & Experience Required Previous experience in a sales support, sales administration, customer service, or CRM-focused role Excellent communication and relationship-building skills. High attention to detail and accuracy in data management. Experience using ...

excellent career development opportunities. If you're a Business Development Manager and are looking to work for an organisation that puts innovation, collaboration, and customer success at the forefront of everything it does, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role … qualify, and develop new business opportunities while maximising profitability throughout contract delivery. Represent the business within the energy sector, enhancing its reputation and strengthening customer relationships. Work collaboratively with Business Development, Finance, and operational teams to ensure effective bid governance, resource planning, and risk management. Professional qualifications ...

across a range of industries including automotive, medical, plastics and packaging, the company delivers innovative special purpose machinery and automation solutions to a diverse customer base. Due to continued growth and a strong pipeline of future projects, they are seeking a skilled engineer to take responsibility for the design … agreed timescales and budgets. Supporting and supervising electrical technicians during machine builds. Fault finding electrical and safety control systems both in-house and at customer sites. Assisting with machine installation, commissioning and troubleshooting activities. Supporting customer service requirements, including UK and occasional overseas site visits. Developing ...

previous school administration or attendance experience Be highly motivated, professional, and forward-thinking Have proficient IT and data management skills Demonstrate excellent communication and customer service skills Be able to build positive working relationships with staff, pupils, and parents Have a good understanding of school attendance and safeguarding ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done ...

will work as part of a high-performing team, ensuring the smooth movement of materials while upholding the highest standards of safety, quality, and customer services About Us Navigator Tissue UK Ltd is part of The Navigator Company. Previously known as Accrol Group and established in 1993, Navigator Tissue … team in production areas. You will be a driven self-starter, committed to meeting targets and delivering high quality results, with a strong customer focused mindset. The Role Working in line with Navigator Tissue UK’s principles and values, you will demonstrate through your actions and behaviours that safety ...