17 of 17 Customer Service Jobs in Leicestershire

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

keep moving in the direction (and the speed) we want, we're going to need someone who truly understands the importance of great customer experience. As a Search Agent, you are responsible for providing both reactive & proactive support and services to Legal Bricks customers throughout their life cycle with … Local Searches and ensuring timely delivery, maintaining a high standard of precision and efficiency. Client Engagement: Building strong relationships with clients by delivering exceptional customer service and responding to inquiries with professionalism and care. Supplier Coordination: Communicating with suppliers to confirm turnaround times and facilitate payments, ensuring seamless ...

keep moving in the direction (and the speed) we want, we're going to need someone who truly understands the importance of great customer experience . As a Search Agent, you are responsible for providing both reactive & proactive support and services to Legal Bricks customers throughout their life cycle … Local Searches and ensuring timely delivery, maintaining a high standard of precision and efficiency. Client Engagement: Building strong relationships with clients by delivering exceptional customer service and responding to inquiries with professionalism and care. Supplier Coordination: Communicating with suppliers to confirm turnaround times and facilitate payments, ensuring seamless ...

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat … Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed customer expectations ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

sales processes, supporting the sales team in delivering connected hardware and software solutions for intelligent building control systems, and interacting with our growing customer base. You will play a central role in sales order processing, managing CRM data, and liaising with internal teams to help drive customer satisfaction … sales and account management teams. Process sales quotations, purchase orders, and invoices for IoT hardware and software solutions. Maintain up-to-date customer and project information within the CRM system. Coordinate with logistics, technical support, and finance teams to ensure accurate and timely delivery of products and services. Assist ...

sales processes, supporting the sales team in delivering connected hardware and software solutions for intelligent building control systems, and interacting with our growing customer base. You will play a central role in sales order processing, managing CRM data, and liaising with internal teams to help drive customer satisfaction … sales and account management teams. Process sales quotations, purchase orders, and invoices for IoT hardware and software solutions. Maintain up-to-date customer and project information within the CRM system. Coordinate with logistics, technical support, and finance teams to ensure accurate and timely delivery of products and services. Assist ...

Powered Access Customer Support Engineer Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you an engineer and want to use your technical and engineering knowledge in a warmer environment … someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support, and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other … Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact ...

Front End) Full UK Driving Licence Ability to complete full personal security screening and be prepared to complete to DV Level if requested. Strong customer service skills Desirable Experience CCTV Synergy/Milestone/Genetec/FLIR/Eagle Eye/ProWatch/ACS Ccure/Lenel OnGuard ...

Great Fit You’ll thrive in this role if you: Have experience as a Sales Assistant or Field Sales Consultant , in retail, hospitality, customer service, or face-to-face sales. Enjoy meeting people and having real conversations. Are goal-driven, disciplined, and resilient. Love learning new products ...

currently recruiting for a Head of Technical Support for an expanding software and systems service provider. The main purpose of the role will be to lead and grow the technical support function ensuring excellent customer service and technical assistance. You will lead support operations and manage … support tools and best practice including proficiency in the use of JIRA Worked in a fast paced environment Past technical experience Worked in a service based environment Past experience in the Distribution, Logistics or Warehouse Management sector would be highly desirable The role will be office based ...

variety of sites: domestic homes, commercial premises and light industrial ensuring broad experience. Why Join Us We strive for the same commitment to Service & Quality that leading industry firms use professionalism, reliability, and excellent customer satisfaction. Our work spans domestic (approx. 80%) , and commercial/industrial projects, giving … locally. Previous experience in intruder alarms is essential. Experience with CCTV, access control, intercoms or fire alarms is a strong advantage. Strong commitment to service and quality tidy workmanship, attention to detail, good communication with clients. What We Expect To install, maintain and fault-find intruder alarm systems ...

define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities Lead the data strategy for OpEx mining and analytics across UKI. Identify process inefficiencies and performance gaps using advanced analytics. … Deep understanding of Business Process Architecture and value stream management. Exceptional stakeholder management and technical leadership skills. Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You'll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams ...