1 to 25 of 31 Customer Service Jobs in Leicestershire

to you. About you: Access Managed Services (AMS) are seeking an experienced and competent MSP Deployment Engineer to join our team to provide technical expertise across a range of customer projects. From Microsoft 365 to Virtual Desktops deployments, LAN and Firewall upgrades and software installs you will add to our pool of knowledge and deliver fantastic results for our … clients. As a Deployment Engineer, you will report into the Head of Customer Delivery and Onboarding delivering projects end-to-end, inclusive of discovery, design, implementation, configuration, testing, documentation and fully supporting the process of acceptance into service.As a Deployment Engineer, you will be playing a vital role within the Projects department to ensure the successful execution of the … Company's business mission. You will deliver IT projects ensuring clients are satisfied and their expectations are met. You will have strong customer facing skills and will be working across the project lifecycle, onboarding clients ensuring they are satisfied with everything Access deliver. You will be a dynamic individual who can manage their own workload, understand customer communication More ❯

towards Microsoft Desktop Support certifications in windows 7 and or Windows 10 Working towards a degree in an IT related subject Experience Essential Experience working within an IT related customer service environment. Ability to interpret and express user requirements and translate them to prioritise calls Previous experience of managing customer relationships Desirable Experience working in an NHS … and time management skills with an ability to manage multiple tasks effectively. Good interpersonal skills both face to face and over the telephone. Ability to use initiative to resolve customer queries Works well individually and as part of a team Desirable Able to create a pivot table within Exce Knowledge Desirable Knowledge of Service Now help desk system … with problems and situations that require both controlled and sensitive resolution. Able to make decisions and escalate where necessary Ability to provide stakeholders with a positive experience of the service delivered. Ability to work both independently and as part of a team Understands importance of customer service and the role of good communication. Desirable Strong persuasion skills More ❯

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights shift pattern (Panama … Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls had with customers Attending … sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a technical environment Automation or More ❯

Telematics Service Engineer £34,000 - £40,000 + Fantastic Progression Routes + Extensive Overtime Available + Training and Development + Company Vehicle + Door to Door + Benefits + 33 Days Holidays + Work Life Balance + Bonus Scheme + Share Purchase Scheme Field based, commutable from Luton, Leicester, Nottingham, Derby, Sheffield and the surrounding areas Are you a … Field Service Engineer or CCTV Technician with a background in CCTV, Alarms, Access Control, Electrics, Electronics equipment looking for a role where you can train into Auto Electrics and Telematics, gain expertise through industry leading training programmes, progress into different areas of the business including Project management and Design, all whilst increasing your earnings through door-to-door, bonuses … and enhanced overtime rates? This is a great opportunity to join an industry leading company where staff satisfaction and company service standards come first, and the opportunity to further train, develop and progress your career is always accessible. The company prides themselves on offering great work life balance for staff and also offers increased overtime rates for any work More ❯

perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and … as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service desk role. Solid understanding of Windows OS (desktop and server). Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and customer service skills. More ❯

datasheets. Benchmark existing market-leading products. Lead chemical process development through support of pilot batches of new products. Set adequate process paperwork to provide guidance to shop floor operators. Customer Manufacturing Process: Maintain up to date knowledge of Base Group Ltd products lines and corresponding competitors' products. Support customer enquiries with fact-based scientific lab-work. Document queries … and findings in customer report. Standards: Ensure high standards of housekeeping are maintained throughout the formulation lab. Respect and implement Health and Safety risk assessment for all practical tasks, including COSHH assessments. Ensuring quality related checks are carried out as appropriate. Delivering high quality written reports as required. Lead quality improvement projects when and where required by the business. … minimum grade 2:1). Competencies Requested: Strong organisational and time management skills (planning and scheduling ahead. Multi-tasker). Problem-solving approach. Good interpersonal skills. Numerate, literate, articulate. Customer service focus. Effective communicator, on phone, in writing and in person at all levels - ability to impart/articulate technical information in a non-technical way. Attention to More ❯

its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local communities.This internal IT support position is ideal for someone who thrives in a fast-paced environment and enjoys taking ownership of projects from start to finish. … disruption to operations Contribute to cybersecurity efforts by supporting patch management and promoting best practices Assist senior engineers on larger-scale projects and more complex technical problems Deliver excellent customer service by maintaining clear communication and timely resolution of support tickets The Ideal Candidate Will Have: Experience in an IT support, service desk, or helpdesk role (1st … technologies Strong diagnostic and troubleshooting skills with a proactive, solution-oriented mindset Ability to manage multiple priorities in a fast-moving environment Clear and professional communication skills with a customer-first attitude Relevant IT certifications (e.g. CompTIA, Microsoft, Cisco) are a strong advantage Why Apply? If you're a motivated support professional looking to step into a role with More ❯

UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Onsite Support role: Working within a busy stores environment you'll be based on customers sites and generally will support several different sites across the week … and put the spares away in the stores or allocated order collection points for engineers. Candidates will need to be a confident communicator, be great with stores systems and customer service driven. We're also looking for good attention to detail to ensure accuracy. At each customer site that you visit there will be a dedicated Hayley … Onsite Support Manager who you will collaborate with and who oversees the individual customer sites. Working hours: 40 hours per week Monday to Friday. Skills & Attributes we're looking for in our Onsite Support. Full driving licence Customer-focused, driven to provide consistently high levels of service. Basic computer skills, including Microsoft Office. Good level of communication and More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

There’s plenty about Topps Group that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you … take responsibility for the company’s Financial Accounting function and property accounting function and manage the fulfilment of monthly, quarterly, six-monthly and full year reporting obligations. The Role CUSTOMER/STRATEGY/PLAN The role will have accountability for IFRS 16, ensuring appropriate controls and monthly reporting, as well as budgeting/forecasting of lease and property costs. … to 25% of your base salary. Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to More ❯

Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature. You can make a big difference by making every second in the day … An understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will assist, but you'll need your customer service know-how, planning and administration skills, and most importantly, a logical, 'can-do' attitude to deliver the experience our customers expect. As a Workshop Administrator with Northgate … and much more. Some of our most popular benefits include (but aren't limited to): A fantastic quarterly bonus scheme Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are also provided. Free More ❯

immediate start? Look no further, we have an excellent opportunity to join our driving team. Apply today, start tomorrow! We are looking for a professional driver who has strong customer service skills to carry out deliveries and collections daily for our well-established client in Hinckley. You will be working for a friendly, well-established workwear company, delivering … mats etc.) • Collecting and delivering items. • Loading and emptying OPD lockers and exchange dust control mats as shown on documentation. • Accurately completing all necessary paperwork. • Establishing and maintaining good Customer relations and act as liaison between the Customer and Company. • Supporting the transport manager in covering routes for absent drivers. Duration: Apply today for an immediate start. Contract More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

internships or university experience welcome). A keen interest in software applications and technology systems. Good problem-solving skills with a logical and detail-oriented mindset. Strong communication and customer service skills. Ability to work well in a team and a willingness to learn. Basic understanding of SQL, Windows, Office 365, or any experience with ticketing systems (e.g. More ❯

and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯

and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯

a solid background in the installation, maintenance, commissioning, and fault-finding of fire detection and intruder security systems across a range of commercial and residential sites. Key Responsibilities: Install, service, and maintain fire alarm systems, with a focus on Ziton equipment. Install and maintain intruder alarm systems to NSI or SSAIB standards. Conduct fault-finding, diagnostics, and repairs to … ensure system functionality. Carry out commissioning and handover of systems to clients. Complete relevant documentation including service reports, risk assessments, and compliance paperwork. Provide technical support and advice to clients and team members. Ensure all work is carried out in accordance with relevant safety and industry standards. Participate in a call-out rota (if applicable). Requirements: Proven experience … similar. Knowledge of BS5839 and PD6662 standards. Strong troubleshooting and fault-finding skills. Valid ECS or CSCS card (preferred). Full UK driving licence (essential). Excellent communication and customer service skills. Ability to work independently and as part of a team. Desirable: FIA Unit 1, 4, or other relevant certifications. Experience with additional systems (e.g., CCTV, access More ❯

and commercial properties, including offices, factories, and homes. The successful candidate will work with a variety of systems including Pyronix, Scantronic, Galaxy, Texecom, Hikvision, and Paxton , providing top-quality service and technical support to clients throughout the Midlands. Key Responsibilities Install and maintain intruder alarms and CCTV systems across various property types Diagnose faults and perform corrective maintenance Deliver … excellent customer service and maintain strong client relationships Work independently or collaboratively with other engineers Participate in a 1-in-3 week call-out rota Travel throughout the Midlands region Experience: Proven experience with security system installation and servicing Solid understanding of intruder alarms and CCTV technologies Confident communicator with a proactive and problem-solving approach Full UK More ❯

per quarter. Tailor training to the needs of the group, to ensure best possible transition success rate. The ideal candidate should have the following experience/skills: Success in customer service or business development role. Good working knowledge of CRM systems, with previous experience of deploying technology (preferred). Outstanding listening and communication skills. Highly organised and ability More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

member activities and engagement. • Meet or exceed predetermined recruitment and retention targets. • Develop and nurture strong relationships with students, Foundation Year 1 & 2 doctors, lecturers, and Faculty staff, ensuring service standards align with member needs and recruitment goals. • Undertake other duties within the scope of the role as required by the MDU. Qualifications & Experience • Some proven sales experience, ideally … including budget management. • Strong customer service skills with a demonstrated understanding of delivering high-quality service. • Experience working towards and achieving set targets. • Skilled in delivering presentations confidently to varied audiences. • Knowledge of the medical and dental student sectors, as well as secondary healthcare at the foundation level, with an awareness of the evolving marketplace. You may also More ❯