2 of 2 ITSM Jobs in Liverpool

Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent ...

information Key Responsibilities Provide advice and support on specialist IT security systems and new system assessments. Monitor security incidents and event queues within the ITSM system, advising customers or escalating where required. Support the development and implementation of information security plans, strategies, policies and procedures. Assist with the design ...