ITSM Jobs in Liverpool

IT Service Management (ITSM)
Merseyside > Liverpool

The table below provides summary statistics for permanent job vacancies advertised in Liverpool requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 30 80 77
Rank change year-on-year +50 -3 +3
Permanent jobs citing ITSM 13 10 18
As % of all permanent jobs advertised in Liverpool 4.81% 0.94% 1.92%
As % of the Processes & Methodologies category 5.02% 1.14% 2.08%
Number of salaries quoted 13 1 11
10th Percentile £36,000 - -
25th Percentile £45,000 - £40,000
Median annual salary (50th Percentile) £46,000 £95,000 £45,000
Median % change year-on-year -51.58% +111.11% +34.33%
75th Percentile - - £49,750
90th Percentile - - £50,868
Merseyside median annual salary £46,000 £27,000 £42,500
% change year-on-year +70.37% -36.47% +13.33%

All Process and Methodology Skills
Liverpool

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Liverpool.

Permanent vacancies with a requirement for process or methodology skills 259 874 864
As % of all permanent jobs advertised in Liverpool 95.93% 81.76% 92.01%
Number of salaries quoted 160 580 379
10th Percentile £30,225 £28,250 £28,700
25th Percentile £34,500 £35,000 £37,500
Median annual salary (50th Percentile) £46,000 £46,250 £47,500
Median % change year-on-year -0.54% -2.63% -
75th Percentile £65,813 £60,000 £60,000
90th Percentile £80,125 £80,497 £70,120
Merseyside median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -5.26%

ITSM
Job Vacancy Trend in Liverpool

Job postings citing ITSM as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

ITSM
Salary Histogram in Liverpool

Salary distribution for jobs citing ITSM in Liverpool over the 6 months to 11 May 2025.

Salary histogram for ITSM in Liverpool

ITSM
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (15.38%) Microsoft Office
Cloud Services
1 3 (23.08%) Microsoft 365
2 1 (7.69%) SaaS
General
1 10 (76.92%) Social Skills
2 8 (61.54%) Legal
3 2 (15.38%) Analytical Skills
3 2 (15.38%) Banking
3 2 (15.38%) Finance
4 1 (7.69%) Law
Job Titles
1 11 (84.62%) Analyst
2 2 (15.38%) Applications Support
2 2 (15.38%) Applications Support Analyst
2 2 (15.38%) Banking Analyst
2 2 (15.38%) Support Analyst
2 2 (15.38%) Systems Support Analyst
3 1 (7.69%) Business Development Manager
3 1 (7.69%) Business Manager
3 1 (7.69%) Consultant
3 1 (7.69%) IT Development Manager
3 1 (7.69%) IT Manager
3 1 (7.69%) IT Services Manager
3 1 (7.69%) ITSM Analyst
3 1 (7.69%) New Business Development Manager
3 1 (7.69%) Senior
3 1 (7.69%) Senior Consultant
3 1 (7.69%) Senior ServiceNow Consultant
3 1 (7.69%) Senior Technical Consultant
3 1 (7.69%) ServiceNow Consultant
3 1 (7.69%) Technical Consultant
Miscellaneous
1 1 (7.69%) Mobile App
Operating Systems
1 9 (69.23%) Windows
2 8 (61.54%) Mac OS
Processes & Methodologies
1 10 (76.92%) Problem-Solving
2 9 (69.23%) Application Packaging
3 8 (61.54%) Deployment Automation
4 3 (23.08%) Incident Management
5 2 (15.38%) Analytical Thinking
5 2 (15.38%) Collaborative Working
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) Customer Service
5 2 (15.38%) ITIL
5 2 (15.38%) Problem Management
5 2 (15.38%) Wealth Management
6 1 (7.69%) Business Development
6 1 (7.69%) Document Management
6 1 (7.69%) Mobile Device Management
6 1 (7.69%) Requirements Gathering
Programming Languages
1 9 (69.23%) PowerShell
Qualifications
1 2 (15.38%) A+ Certification
1 2 (15.38%) DBS Check
1 2 (15.38%) MOS
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 8 (61.54%) Active Directory
1 8 (61.54%) Virtual Desktop
Systems Management
1 1 (7.69%) Microsoft Intune
1 1 (7.69%) SCCM
Vendors
1 9 (69.23%) iManage
2 3 (23.08%) Microsoft
3 1 (7.69%) ServiceNow