4 of 4 1st/2nd Line Support Jobs in London

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support … you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac … OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom More ❯

1st / 2nd Line Support Analyst Salary: £28,000 – £32,000 Location: Fully Remote with London Travel for Client Site VisitsWe are seeking a proactive 1st / 2nd Line Support Analyst to provide technical assistance for a diverse client base across London. … This position offers the flexibility of working from home with occasional paid visits into the city when in-person expertise is required.As a 1st / 2nd Line Support Analyst , you will be the first point of contact for end users, investigating issues across desktops, laptops, networks, and cloud platforms. You’ll … deliver swift resolutions, ensure clear communication, and escalate where necessary while maintaining a professional client experience. Responsibilities: Delivering technical support as a 1st / 2nd Line Support Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require onsite presence Resolving faults More ❯

My client based in East London are looking for a 1st-2nd line IT Support Engineer for an intial 6 week contract based fully on site 5 days a week paying £20-23PH inside of IR35 You will be working in a busy team of which you will be providing specialist … to day maintenance of the organisations network by completing 1st and 2nd line support tickets on PC's, Thin clients,Whiteboards / Smartboards, Printers, Apple Macs, IP telephones and physical infrastructure.- To be responsible for logging incident tickets, managing one's own incidents to completion, ensuring users are kept informed of … Desk and other Systems Engineers where necessary. You must have experience with -Windows & MAC OS support -Windows 10, Office 365, -VMware Vsphere, Vmware Horizon -Powershell, SCCM -TCP / IP Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt More ❯

Mac Support (1st and 2nd Line) London £30,000 - £35,000 Our client who are a dynamic IT services company, who specialise in providing tailored support for Mac-based environments, are looking for a Mac Support (1st and 2nd Line). Their … team are passionate about delivering high-quality, user-focused support, both remotely and on-site. You will be responsible for providing strategic guidance to clients regarding technology, IT infrastructures, structure and efficiency of IT systems. You will be offered training and the opportunity to grow within the organisation. Responsibilities: Meeting with clients to discuss their requirements Manage and … organisations Document issues, resolutions and present to client in written or oral reports Design, test, install and monitor new systems Organise training for users Skills: Proven experience in 1st and 2nd Line Mac Support Proficiency with MacOS and Apple hardware Hands on experience with Addigy or similar Apple device management Knowledge of More ❯