26 to 41 of 41 3rd Line Support Jobs in London

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

products accessible and industry-leading Offer a diverse range of products to allow customers to grow Are customer-obsessed, offering multi-channel exceptional support Our values The five characteristics that drive our behaviours and the heart of our business culture; We put our customers at the heart of … each other with respect and regard We’re always thinking ’what’s next?’ Job Description: We're looking for a Third Level Technical Support team member to join our UK support team under group brands that include Catalyst2, UKDedicated and GURU Cloud. This is a fast … paced and varied technical hands-on role involving escalated internal and customer support matters, provisioning new services, managing systems and mentoring other support teams members. This role is either completely remote (UK-based) or working from our Worcester, Reading or Hemel Hempstead offices. Key responsibilities: Providing More ❯

login/join with: About the Role At the heart of my client’s technical operations is a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This role combines deep technical expertise with … proactive leadership, solving complex problems daily and ensuring continuous service improvement. You will support, design, and build systems, acting as the final escalation point for the 1st and 2nd line teams. Your insights and calm approach are vital when tackling tough issues. Your weekly tasks may … contribute to internal training, all while ensuring excellent customer service and meeting SLAs. Technical decisions you make will impact real businesses, whether answering support calls, scripting automation, or planning migrations. What You Bring to the Team At least 3 years of experience in an MSP environment with expertise More ❯

migrations, network security, and VoIP systems. Your Role As a key member of our engineering team, you'll be responsible for advanced technical support, service improvement, and end-to-end delivery of IT projects. You'll also play a mentoring role and help shape internal processes and automation … strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2/3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. More ❯

and thoroughly tested before deployment. This role is likely the second or third position in your career. It sits between the Infrastructure and Support teams. You will join the support team as an escalation point for 1st and 2nd line engineers. You will be More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

Job Description Want to make a step into the Hedge Fund world? No previous financial experience required. This is a technology role, not a finance position. If you’re looking to get into a Hedge Fund, this is your chance. More ❯