to SLAs and service targets Monitor and improve KPIs including resolution time, CSAT, and team productivity Collaborate with cross-functional teams (Product, Engineering, Commercial) to feed operational insights into businessstrategy Maintain and improve customer support tools and systems (e.g. helpdesk, CRM, telephony platforms) Lead operational readiness for new feature rollouts, customer launches, or service changes Skills and … analysis Excellent communication and stakeholder engagement skills Experience with tools like Zendesk, Salesforce, Intercom, or similar platforms Data-driven, proactive, and comfortable working in a fast-paced, high-growth business Package London/Hybrid – 1x2 Days PW Salary: £65,000 - £70,000 + package Private health insurance Pension scheme A high-impact role in a collaborative, ambitious SaaS company More ❯
managed and governed effectively. Working alongside other data leaders, it focuses on enabling the organization to extract value from data while maintaining compliance and quality standards. This role bridges strategy, operations, and governance, and works with technical and product leadership to ensure the data roadmap for North America is an enabler of the analytics product development strategy. Key Responsibilities … Strategic Data Management Execute the vision, strategy, and roadmap for the European data domains in alignment with organizational goals and global data leadership. Collaborate with business and IT stakeholders to prioritize data initiatives based on business value and strategic alignment. Anticipate the data needs of product squads to unlock faster speed to value and insight. Promote data … processes to improve data availability, reliability, and usability. Stakeholder Management Act as the primary point of contact for data-related matters within the domain. Work closely with functional leaders, business analysts, and other domain managers to understand requirements and translate them into actionable plans. Align with global data domain leads on any areas of overlap. Ensure transparency in data More ❯
Business Development Manager - Financials London, United Kingdom and 1 more Job Description We're seeking a dynamic and strategic Business Development Manager to lead growth in the Financials sector. This is a high-impact role focused on acquiring new clients, expanding strategic relationships, and shaping our go-to-market approach for financial institutions. You'll work closely with … global sales, marketing, and product teams to deliver tailored risk solutions that address the evolving needs of banks, insurers, asset managers, and other financial entities. Responsibilities New Business Development Identify, pursue, and close new business opportunities within the Financials sector. Build and nurture relationships with key decision-makers and stakeholders. Lead tailored pitches and proposals, leveraging internal experts … and data-driven insights. Collaborate with Verisk business units to cross-sell and co-develop integrated solutions. Strategic Market Growth Shape the strategic direction of the Financials vertical in partnership with the Global Head of Business Development. Analyze market trends, customer behavior, and competitor activity to inform strategy. Identify emerging opportunities and contribute to product innovation. Client & Account More ❯
Senior Business Director, Retail Sector - EMEA We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 7,400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. Main Responsibilities/Activities: Ultimate responsibility for the … environment, professional growth, and psychological safety. Develop successors and inspire individuals to pursue management careers, ensuring the team possesses the necessary competencies to deliver the CI&T proposition successfully. Business Strategies: Define and implement strategies to meet business goals, ensuring effective project execution according to the established roadmap. Support business development initiatives by identifying new opportunities, developing … integrated portfolio management of applications and continuous delivery flow, eliminating blockages and bottlenecks at all stages of value generation. Metrics and Performance: Understand and take ownership of the main business KPIs. Implement and monitor development, quality, productivity, business, and application health metrics. Monitor and report operational and financial performance, identifying improvement opportunities and implementing effective solutions. Lean and More ❯
North West London, London, United Kingdom Hybrid / WFH Options
KNIT LIMITED
Job Title: Sales Development Representative/Business Development Representative Salary: £30-40,000 base + £10k commission (£40-50k OTE) Location: London/Hybrid Industry: Technology - Property/Construction Start date: ASAP Knit is hiring for a new client. They're looking for talented SDRs to join their sales academy As an Sales Development Representative (SDR), you will … play a crucial role in driving their growth by generating and qualifying new business opportunities. Youll report into the Head of Sales, who started in this role 3.5 years ago. The company is on an amazing growth journey and they are getting ready for an incredible 12 months. The SDR function and sales academy is the engine of this … perform! Our client is looking for a salesperson that has the energy and drive to make sales and make things happen. This is a great opportunity to join a business ready to take the next steps as they scale. They have an incredible leadership team that empowers each other and they recognise and reward great talent. If you perform More ❯
Mandatory experience: Insurance, Lloyds of London market, snowflake Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports … identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor … high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You’ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. … risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement More ❯
of CAD3D and 2D Drawing oriented software. This leadership role extends across various product teams (Pods) and interfaces directly with market-driven initiatives to ensure alignment of technical and business strategies. The Global Chapter Lead will develop talent, forge academic partnerships, while crafting a clear technical vision, fostering a culture of innovation and best practices. Additionally, the Global Chapter … lead takes on the role of a Product Owner (Pod Lead) in specific Pods, facilitating end-to-end delivery of Pods to deliver high value to Ramboll's business units. WHAT YOU WILL DO Ramboll Tech strategy involvement: Collaborate with the Ramboll Tech Leadership team and the other Ramboll Tech Chapter Leads to drive architectural decisions, technology stack … selections, and development best practices. Develop, implement, and continuously refine Digital Automation Development strategy to support Ramboll Tech's goals. This includes close alignment of the technology stack with the Technology Architectural team. Advance Ramboll's innovation process by assessing, commenting on and promoting automation ideas. Chapter financials & growth: Manage the chapter budget, ensuring efficient allocation of resources. Manage More ❯
Chief Product Officer to be at the forefront of their campaign revealing the necessity of data to internal and external stakeholders. Using machine learning to revolutionise the farming industry, businessstrategy is now essential to breaching world markets and ultimate success of their product. Experience required : Relevant experience selling and providing data science products familiarity working with C … level executives end to end knowledge of creating and selling data products Strategy focused previous positions A Chief Product Officer in this position will use a strategic view to understand which businesses to approach resulting in higher product engagement globally. They are looking for someone to translate to non-technical audiences the importance of their products to help major More ❯
Partner Experience Business Analysis Manager page is loaded Partner Experience Business Analysis Manager Apply locations UK-London Office time type Full time posted on Posted 30+ Days Ago job requisition id R1223 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most … in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are seeking for a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will … partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops More ❯
Technical Business Analyst - Applied Epic Project Outside IR35 My client in the Insurance industry are seaching for a Technical Business Analyst to work on a 6 month initial contract. The role will be focused on gathering technical and business requirements for complex projects, assisting in the design and delivery of business processes and technical specifications following … best practices, as well as supporting the clients objectives in terms of user experience, business development and strategy, security, governance and technology design. Key Skills Recent experience working in the Insurance industry Experience working with Applied Epic, Broking Systems or PAS Strong business and systems analysis, design and requirements gathering skills, ability to develop strategies and organise … environment with mixed delivery methodologies (i.e. traditional waterfall, agile etc.) Strong stakeholder management experience Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
and central bank digital currency (CBDC) design considerations. Experience developing/piloting digital asset ecosystems. Deep knowledge of UK regulatory environment (FCA, PSR, Bank of England, HM Treasury). Business expertise Role holder will ensure a proactive and forward-looking approach to managing change across global jurisdictions. Define and implement programme structures to ensure successful delivery of client propositions … across; technology, business operations, products, services, and supporting functions. Oversee the design and delivery of end-to-end change programs from initial strategy and impact analysis to implementation and post-implementation reviews. Partnering with Business functions, Legal, Compliance, Risk, Technology, and Operations to drive timely and compliant change execution. Problem-solving Role holder will have an ability … risks, and anticipate developments to deliver sustainable enterprise wide solutions. This will require influencing of MD stakeholders, including Group Exco members, with diverse interests to reach consensus across multiple Business Units. Leadership Role holder will be responsible for leading the strategic management and execution of change initiatives across the bank. Including both direct reports and a large virtual diverse More ❯
Chartered Institute of Ecology and Environmental Management
dialled into how projects can be both ecologically impactful for the environment, and commercially beneficial for the business. Strategic thinking ability contributing to the long term future of this business and how they go about executing biodiversity related projects. This position comes with exceptional career progression opportunity and the chance to be at the forefront of an emerging area More ❯
the opportunity for you to make a lasting impact. Responsibilities Strategic leadership: Lead the development and execution of the new payment proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative online payment solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage More ❯
operating companies have a financial strength rating of A- (Excellent) from AM Best, S&P and Fitch, and A3 from Moody's. Join Our Team You will be a Business Intelligence Analyst. We are looking for a highly analytical and detail-oriented Business Intelligence (BI) Analyst, preferably with a strong background in the insurance sector. The role will … strategic decision making. This role requires a blend of technical expertise, insurance know how , and excellent communication skills. The role will require not only the ability to understand the business requirements but also to work with existing data and infrastructure constraints whilst remaining abreast of data transformation projects underway in order to transition dashboards and reporting as necessary. Your … pricing/rater data (including actual v technical, RARC), exposure management data, loss ratio tracking ( AvE ) and other claims data, premium data (written v earned v plan, retention, new business etc ) and commercial data (performance by distribution, acquisition costs etc ) at class, sub class, geography etc. Work closely with stakeholders in CUO office and the business (including all More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Pontoon
days in Office) Rate: £ 750 per day (umbrella) What You'll Do: As a Solution Architect, you will: Define an architectural vision and solution architecture that aligns with business and enterprise strategies. Describe the solution intent, determining systems/subsystems and their interfaces while defining non-functional requirements. Collaborate with stakeholders and vendors to ensure solutions are fit for … of DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes). A strong foundation in both Waterfall and Agile SDLC methodologies. Excellent coordination and communication skills to engage with business partners effectively. Analytical thinking, attention to detail, and problem-solving abilities that drive innovation. A self-starter attitude, thriving in a fast-paced, collaborative environment. Desired Qualifications: Bachelor's More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Pontoon
days in Office) Rate: £ 750 per day (umbrella) What You'll Do: As a Solution Architect, you will: Define an architectural vision and solution architecture that aligns with business and enterprise strategies. Describe the solution intent, determining systems/subsystems and their interfaces while defining non-functional requirements. Collaborate with stakeholders and vendors to ensure solutions are fit for … of DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes). A strong foundation in both Waterfall and Agile SDLC methodologies. Excellent coordination and communication skills to engage with business partners effectively. Analytical thinking, attention to detail, and problem-solving abilities that drive innovation. A self-starter attitude, thriving in a fast-paced, collaborative environment. Desired Qualifications: Bachelor's More ❯
sales process " Develop customer proposals - solution architecture, pitch decks, estimating solution effort, resourcing and timelines " Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts " Understand business & technology issues/challenges and translate that to modern technology solutions " Engage with business and IT groups to align solution architecture with strategic business direction " Build a … trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision " Bachelors or master's degree in engineering (computer, electronics, etc.) " 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles " Vertical domain knowledge in Financial Services will be an … architecture modeling tools. TOGAF experience/certification desired but not necessary " Proven track record of designing/developing scalable solutions at the enterprise level " Demonstrated success in quickly understanding business needs and aligning it to technology solutions " Experience delivering solutions using an Agile/Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation More ❯
Role Overview As Director/Associate Director of Product Strategy for Litigation Tracking, you will lead the development of a comprehensive system for tracking casualty-relevant lawsuits. You'll also own the data strategy for enrichment, integration, and quality feedback loops across product domains, working closely with product management, Customer success, development and commercial teams to define value … is ideal for someone who thrives on translating market insights into actionable product strategies and enjoys collaborating across functions to drive innovation and growth Responsibilities Develop and execute product strategy for litigation tracking across casualty and financial lines by identifying and prioritising customer problems using the jobs-to-be-done (JTBD) framework. Define solution features such as structured litigation … engineering, legal, and data teams. Support roadmap development for expansion of litigation tracking across jurisdictions and casualty lines, including mass litigation, systemic events, and idiosyncratic claims. Manage data enrichment strategy, including name matching, firmographic tagging, and integration with Orbis and IRP to support litigation analytics and downstream product use cases. Collaborate with engineering, modelling, and data estate teams to More ❯
Director, Working Capital Solutions Business Development Lead The Visa Commercial Solutions (VCS) team creates and delivers products to Visa clients, accelerating the seamless delivery of our solutions. VCS provides an opportunity for Visa to diversify revenue with differentiated products that deepen customer relationships and deliver innovation across networks. VCS has ambitious growth plans, with the expectation to more than … double the business over the next five years. A key part of this growth is building entirely new verticals that unlock fresh opportunities in B2B payments. This role will be responsible for creating a new business within Visa Commercial Solutions, focused on ecommerce and supply chain finance. It is a unique opportunity to shape a vertical from the … ground up: from strategy and research to proposition development, targeting, and go-to-market execution. The successful candidate will be highly knowledgeable in ecommerce and working capital solutions, bringing proven expertise in buyer-supplier dynamics and the economics of working capital. They will leverage their network and deep market understanding to identify opportunities where Visa can add value, design More ❯
build a market-leading customer experience that sets new industry standards. In this key role, you'll embrace a Product Operating Model mindset to understand and meet the customer, business, and technical needs. You'll drive new technology adoption across multiple business lines while developing solutions in Java. Your main responsibility will be translating business needs into … for constructive disruption and continuous improvement Resilience and relationship-building skills to drive change Your assessment will focus on critical skills for this role, including risk management, change leadership, business acumen, strategic thinking, digital technology expertise, and relevant technical competencies. This role will be based out of our Glasgow or Knutsford office. Purpose of the role To design, develop … and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define More ❯
build a market-leading customer experience that sets new industry standards. In this key role, you'll embrace a Product Operating Model mindset to understand and meet the customer, business, and technical needs. You'll drive new technology adoption across multiple business lines while developing solutions in Java. Your main responsibility will be translating business needs into … for constructive disruption and continuous improvement Resilience and relationship-building skills to drive change Your assessment will focus on critical skills for this role, including risk management, change leadership, business acumen, strategic thinking, digital technology expertise, and relevant technical competencies. This role will be based out of our Glasgow or Knutsford office. Purpose of the role To design, develop … and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define More ❯
entrepreneurial mindset. Role The Product Manager will: Become an expert in wholesale travel payment solutions (i.e. the indirect/travel agent channel) and provide consulting to customer, external partners, business development managers and other internal stakeholders. Become an expert in Virtual Cards, B2B payments and work with key internal stakeholders such as vertical leads, account managers, business development … teams. Become an expert in flexible interchange management options for CNPF customers, including Account Level Management (ALM) and its ongoing enhancements with B2B Rate Manager. In addition: - Responsibility of business case development and financial projections related to ALM - Assess and drive the product enhancement roadmap based on customer and market needs - Utilize product management skills to identify growth areas … achieving their targets, going from addressing operational queries on live programs to providing strategic insights and consulting on new solutions, rule changes, regulatory impact and solution roll-out. Support Business Development teams, Regional teams and Product teams in expressing the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program in particular) for travel agents, travel merchants More ❯
entrepreneurial mindset. Role The Product Manager will: Become an expert in wholesale travel payment solutions (i.e. the indirect/travel agent channel) and provide consulting to customer, external partners, business development managers and other internal stakeholders. Become an expert in Virtual Cards, B2B payments and work with key internal stakeholders such as vertical leads, account managers, business development … teams. Become an expert in flexible interchange management options for CNPF customers, including Account Level Management (ALM) and its ongoing enhancements with B2B Rate Manager. In addition: - Responsibility of business case development and financial projections related to ALM - Assess and drive the product enhancement roadmap based on customer and market needs - Utilize product management skills to identify growth areas … achieving their targets, going from addressing operational queries on live programs to providing strategic insights and consulting on new solutions, rule changes, regulatory impact and solution roll-out. Support Business Development teams, Regional teams and Product teams in expressing the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program in particular) for travel agents, travel merchants More ❯
london (city of london), south east england, united kingdom
Mastercard
entrepreneurial mindset. Role The Product Manager will: Become an expert in wholesale travel payment solutions (i.e. the indirect/travel agent channel) and provide consulting to customer, external partners, business development managers and other internal stakeholders. Become an expert in Virtual Cards, B2B payments and work with key internal stakeholders such as vertical leads, account managers, business development … teams. Become an expert in flexible interchange management options for CNPF customers, including Account Level Management (ALM) and its ongoing enhancements with B2B Rate Manager. In addition: - Responsibility of business case development and financial projections related to ALM - Assess and drive the product enhancement roadmap based on customer and market needs - Utilize product management skills to identify growth areas … achieving their targets, going from addressing operational queries on live programs to providing strategic insights and consulting on new solutions, rule changes, regulatory impact and solution roll-out. Support Business Development teams, Regional teams and Product teams in expressing the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program in particular) for travel agents, travel merchants More ❯