data, escalating issues that could impact service stability, change success, or operational performance.Drive continual improvement of Change Management and SACM processes, tooling, governance, and CMDB quality to strengthen service visibility, improve risk and impact assessment, and enhance overall service performance across the SIAM ecosystem.Your skills and experienceProven experience … manage CMDBs, service asset records, configuration governance, reporting, audits, and service management activities.Experience of driving continual service improvement initiatives, enhancing configuration management processes, CMDB accuracy, governance controls, and the overall effectiveness of service management within a SIAM model.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident ...