26 to 47 of 47 CMDB Jobs in London

creation of policies, standards, and service practices required to support it. Lead the design, development, and harmonisation of ITSM processes (Incident, Request, Change, Knowledge, CMDB, etc.), ensuring they are supported by clear, usable policy and guidance. Lead the selection, implementation, and configuration of the ITSM and Global Service Desk technology ...

Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM) are advantageous Contract Details: Remote UK 6-month initial ...

Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM) are advantageous Contract Details: Remote UK 6-month initial ...

Contract duration: 6 months and will be extended further Location: London Job Details: Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ServiceNow back ground experience needed CSA certified - good to have ...

evaluation criteria, align stakeholders. Oversee tool selection and implementation, support ITSM processes and service excellence Harmonise ITSM processes across regions: Incident, Request, Change, Knowledge, CMDB Plan and execute mobilisation and rollout, including pilot, training, and transition to BAU Track deliverables, milestones, and dependencies, report progress Manage risks, issues, dependencies ...

evaluation criteria, align stakeholders. Oversee tool selection and implementation, support ITSM processes and service excellence Harmonise ITSM processes across regions: Incident, Request, Change, Knowledge, CMDB Plan and execute mobilisation and rollout, including pilot, training, and transition to BAU Track deliverables, milestones, and dependencies, report progress Manage risks, issues, dependencies ...

Support both BAU activities and project-based requirements . Collaborate with internal teams and external vendors to drive compliance and cost optimisation. Contribute to CMDB development and maintain accurate asset records. What We’re Looking For Strong experience in Software Asset Management and licensing compliance. Ability to work with virtualised ...

Support both BAU activities and project-based requirements . Collaborate with internal teams and external vendors to drive compliance and cost optimisation. Contribute to CMDB development and maintain accurate asset records. What We’re Looking For Strong experience in Software Asset Management and licensing compliance. Ability to work with virtualised ...

data models). Git proficiency including branching, pull requests, and semantic versioning. Observability fundamentals (Prometheus, Grafana, logging and tracing). Source of truth/CMDB systems (NetBox, Nautobot etc.). Linux networking (iptables, DHCP, DNS) and strong Bash scripting. Workflow orchestration (Temporal or equivalent). Network validation and testing tools ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

Hybrid, London) Core Experience 10+ years overall IT experience with strong architecture and consulting background. 5+ years hands-on with ServiceNow ITOM modules (Discovery, CMDB, Event Management, AIOps). Proven track record of conducting ITOM maturity assessments and delivering actionable strategic roadmaps. Certifications & Frameworks ServiceNow CIS – Discovery or Service Mapping … certification to ensure alignment with IT service management best practices. Technical Expertise Discovery: Deep knowledge of MID Servers, credentials, probes, sensors, and discovery patterns. CMDB: Skilled in CI classes, data modeling, reconciliation, normalization, and health dashboards. Event Management: Expertise in alert ingestion, correlation, suppression, and integrations with monitoring tools. AIOps ...

transformation. The role includes establishing an Infrastructure Development Lifecycle (IDLC), maintaining ISO27001 and Cyber Essentials Plus compliance, developing and managing the Configuration Management Database (CMDB), and creating a technology roadmap to transition from traditional on-premises infrastructure to Microsoft Azure. Define architecture standards, policies, and automation practices that improve scalability ...

transformation. The role includes establishing an Infrastructure Development Lifecycle (IDLC), maintaining ISO27001 and Cyber Essentials Plus compliance, developing and managing the Configuration Management Database (CMDB), and creating a technology roadmap to transition from traditional on-premises infrastructure to Microsoft Azure. Define architecture standards, policies, and automation practices that improve scalability ...

delivery and service teams to improve how users experience Change Maintain compliance with audit and regulatory standards while introducing practical agility Work with the CMDB and ServiceNow to enhance automation and reporting Collaborate globally to align processes and share best practice What we're looking for Experience in IT Change … ideally within financial or regulated enterprise environments Proven experience chairing CABs and handling large change volumes Hands-on knowledge of ServiceNow Change Management and CMDB integration Strong understanding of risk and audit within complex IT estates Engaging communicator with energy, passion, and a balanced governance approach Comfortable improving processes ...

Work with Identification and Reconciliation Engine (IRE) in ServiceNow Resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Dynatrace Incident Integration which pushes incidents and events into ServiceNow … Reconciliation Engine (IRE) in ServiceNow Know how to resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Able to work on Dynatrace Incident Integration which pushes incidents ...

Work with Identification and Reconciliation Engine (IRE) in ServiceNow Resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Dynatrace Incident Integration which pushes incidents and events into ServiceNow … Reconciliation Engine (IRE) in ServiceNow Know how to resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Able to work on Dynatrace Incident Integration which pushes incidents ...

Work with Identification and Reconciliation Engine (IRE) in ServiceNow Resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Dynatrace Incident Integration which pushes incidents and events into ServiceNow … Reconciliation Engine (IRE) in ServiceNow Know how to resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Able to work on Dynatrace Incident Integration which pushes incidents ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...

Responsibilities Solution Design & Architecture Lead end to end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

troubleshoot JavaScript-based business rules , script includes , and workflow scripts within ServiceNow . Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Required Skills: Proven experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency … JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Services offered by Computappoint Limited are those of an Employment Business and/ ...

troubleshoot JavaScript-based business rules , script includes , and workflow scripts within ServiceNow . Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Required Skills: Proven experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency … JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Services offered by Computappoint Limited are those of an Employment Business and/ ...

This role is more technical. Essential Skills: At least 2 x end to end IRM Implementations completed Extensive hands on configuration within IRM Modules CMDB/CSDM - Able to link IRM entities to CMDB/CSDM Javascript - Able to develop in Javascript 5+ Years in technical ServiceNow roles, with ...