Client Onboarding Jobs in London

176 to 200 of 272 Client Onboarding Jobs in London

Customer Success Associate

City of London, London, United Kingdom
Invoka Consulting
for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS space. You will support our client portfolio by helping customers achieve their goals with platforms like Smartsheet, acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience … working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring customer engagement and platform usage to help identify opportunities and risks. Help resolve basic customer queries and escalate more … based work environment or internship in customer-facing roles. Proficiency in additional languages is a plus Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and business value. Tech-savvy & Curious: Enjoys working with cutting-edge, web-based technologies and learning new tools. Resilient More ❯
Posted:

Customer Success Associate

London Area, United Kingdom
Invoka Consulting
for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS space. You will support our client portfolio by helping customers achieve their goals with platforms like Smartsheet, acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience … working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring customer engagement and platform usage to help identify opportunities and risks. Help resolve basic customer queries and escalate more … based work environment or internship in customer-facing roles. Proficiency in additional languages is a plus Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and business value. Tech-savvy & Curious: Enjoys working with cutting-edge, web-based technologies and learning new tools. Resilient More ❯
Posted:

Senior Sales Director EMEA Global - Sales London

London, United Kingdom
SmartTrade
engaging both business and ITstakeholders. Reporting and Interactions - Reports to theGroup Chief Commercial Officer (Global) - Interacts with the Customer Solutions, Marketing, Sales Specialists teams and R&D and Customer Onboarding teams - Individual Contributor - Location: EMEA (preferably London) Key Responsibilities - Define and execute a territory plan to generate and close new business opportunities across EMEA - Own complex, multi-stakeholder … methodology (MEDDIC) to qualify, forecast, and manage pipeline - Contribute regional market insight to internal teams to help shape messaging and roadmap - Represent the company at industry events, conferences, and client meetings Qualifications - 8+ years of enterprise B2B software sales experience, ideally in financial services or capital markets - Experience selling SaaS or workflow solutions to banks, asset managers, or brokers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Director, UK

London, United Kingdom
Hybrid / WFH Options
PureSpectrum
professional to expand our presence within the market research sector across the UK. As the Business Development Director, you will be responsible for identifying and securing new business, onboarding clients, and driving revenue growth across the region. You will own the sales process end-to-end-building a qualified pipeline, delivering product demonstrations, and converting opportunities into long … on role, involving collaboration across multiple stakeholder levels and departments to ensure successful adoption and expansion of PureSpectrum's solutions. This position reports into a senior leader on the Client team, with the final reporting line determined based on your experience and alignment within the wider organisation. Key Responsibilities Drive the growth of PureSpectrum's market research business in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Security Operations Engineer

London, South East, England, United Kingdom
Holland & Barrett International Limited
About the role: Shape the Future of Cyber Security at Holland & Barrett At Holland & Barrett, we're not just a leading health and wellness retailer—we're a digital-first business that places customer trust at the heart of everything More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Due Diligence & Customer Monitoring Analyst

London, United Kingdom
Teya Services Ltd
high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Job Description As an Onboarding and ongoing monitoring Analyst, you will pay a critical role in providing the best onboarding experience to our new members. The due diligence and customer monitoring Team … manages both financial crime due diligence as well as other relevant due diligence processes to mitigate fraud and financial risk at the onboarding stage. The team prides itself on conducting KYC/KYB due diligence checks whilst upholding Teya's stringent onboarding requirements to ensure Teya maintains compliance with AML regulation to actively support Teya's … working in a fast-paced environment and thrive upon challenge and be flexible to working extended hours subject to business needs. Key Areas of Focus: Have experience in customer onboarding, including KYC/KYB due diligence as well as fraud and financial risk screening, and assessing risk of merchants at application stage. You will have experience reviewing PEP More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Logistics Manager

London, United Kingdom
Story Terrace Inc
the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We're growing and currently looking for a Client Logistics Manager to join us. About the Role As a Client Logistics Manager at Reachdesk, you'll partner directly with our Enterprise clients to optimize how they manage … Key responsibilities include the following: Advise clients on how to structure and manage their warehoused merchandise to minimize spending and maximize operational efficiency Oversee SKU organization based on each client's business objectives and contractual terms Identify opportunities to upsell additional storage when clients exceed current allocations or expand usage Create and implement best practices for returning unused event … refine internal processes Partner with the Onboarding team to ensure clients are fully prepared to ship event items from warehouses shortly after contract signing Collect and communicate client feedback to help evolve Reachdesk's event logistics offering and maintain a best-in-class experience Review and track client event calendars to ensure timely, accurate shipping to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Lead

London, United Kingdom
Hybrid / WFH Options
Bitstamp
growth strategies focused on traditional and crypto hedge funds, asset managers, family offices, and related 'buy-side' entities in Europe, Middle East, Africa. Accelerate regional growth and achieve new client acquisition, volume, and revenue targets. Strategically sell Bitstamp products and features through industry, platform, client business models, and cryptocurrency ecosystem knowledge. Source new clients, manage key accounts, and … assist in onboarding new corporate clients. Establish strong relationships with institutional customers and support their performance as the main point of contact. Act as a client advocate during negotiation and onboarding, navigating Bitstamp departments and functions. Collaborate with the Business Development team to support all prospective and existing client opportunities. Maintain up-to-date … CRM data and reports. Assess client potential regularly and prioritize based on estimated future revenues. Attend industry events and continually expand your network. On day one, you'll bring Mandatory prior experience in sales or business development roles. Experience in the financial industry, fintech, crypto, blockchain technology, and global work experience. Characteristics: Responsible, goal-oriented, self-initiative, good communication More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Administrator

London, United Kingdom
Clarity Global Group
to do their best work. You'll support various teams, help manage office admin, and play a big part in creating a fun, efficient environment where our creative and client teams can thrive. If you're organised, proactive, and ready to jump in wherever needed, we'd love to hear from you! Key Responsibilities Administrative Support to Leadership Team … Team Support: Support People & Culture, Finance and IT teams with operational tasks as needed, for example coordinating IT equipment requests and assisting with new joiner onboarding Execute client and employee gifting initiatives Vendor and Contract Management: Assist in the management and administration of supplier contracts, ensuring documentation is accurate, up to date, and compliant. Develop and maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Planning Account Director

WC1X, King's Cross, Greater London, United Kingdom
Mobilus Limited
driving the successful delivery of complex global digital marketing initiatives. Working directly with the Senior Vice President of Marketing Services, you will be instrumental in translating complex B2B technology client objectives and ambitions into actionable digital strategies and workflows, ensuring flawless transition from business development to client onboarding. Key responsibilities include: Strategic Digital Planning & Leadership - Lead the development … Expertise - Possess a proven track record in developing and executing digital strategies specifically designed for digital brand building across international markets, with a strong emphasis on B2B tech brands. Client Relationship Management- Serve as the primary strategic contact for key client accounts, building and nurturing strong, trusted relationships at senior levels within B2B technology organizations. Lead client More ❯
Employment Type: Permanent
Salary: £50000 - £65000/annum + excellent benefits
Posted:

Customer Success Analyst London Fulltime

London, United Kingdom
Hybrid / WFH Options
Story Terrace Inc
Position Summary We are seeking a proactive and customer-focused Customer Success Analyst (CSA) to lead the onboarding journey for our B2B software clients. This role is critical to ensuring a smooth transition for new customers, setting them up for long-term success by delivering exceptional onboarding experiences, and … fostering strong relationships. The ideal candidate is passionate about customer satisfaction, has a keen understanding of SaaS solutions, and excels in project management and stakeholder communication. Key Responsibilities Customer Onboarding Serve as the primary point of contact during the onboarding phase, guiding customers through implementation and initial platform adoption. Develop and execute tailored onboarding … to maximize their value from the software. Project Management Collaborate with internal teams (sales, product, and support) to ensure all customer requirements are captured and executed efficiently. Monitor onboarding milestones, manage timelines, and proactively address any challenges or delays. Maintain clear documentation of the onboarding process, including progress reports and feedback loops. Customer Relationship Management Build More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of CRM

London, United Kingdom
Promote Project
clients, nurturing them, retaining them, and reactivating them, with a focus on enhancing their experience with OANDA's products and maximising their lifetime value. Own the end-to-end client communication strategy, ensuring all comms delivers 'on brand' engagement. Responsible for delivery and development of all CRM campaigns through existing channels and looking for opportunities to activate new channels. … data teams to coordinate in life/promotional messaging, and customer experience comms and drive engagement across the business. Manage the orchestration of end to end communications to enrich client's ability to trade to their best while maximising churn reduction to extend active trader days to improve life time value of our clients Work closely with the BI … drive the communication strategy Working with 3rd party vendors on continuously optimising the systems and delivering best in class experience. Develop engaging, impactful and personalised campaigns that drive superior client experience and ultimately drive commercial objectives. Develop a client-focused culture, and deliver the right message and services at the right time, whilst seeking and acting on feedback More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

FX Sales Associate - FX & Netting Solutions

London, United Kingdom
Ebury
clients who can benefit from Ebury's FX solutions. Specifically focusing on sectors like trade companies, commodities, offshore, food, dairy and shipping. You will act as a consultant, understanding client needs and demonstrating the value proposition of our netting services on for example Ebury online, 360t and FXall. This is a fantastic opportunity to make an impact within a … target market who engage in dollar-sell transactions. This will involve utilising various lead generation strategies, including cold calling, networking, online research, and attending industry events. Solution Selling: Understand client business needs and challenges related to FX risk management and international payments. Clearly articulate the benefits of Ebury's netting solutions and tailor presentations and proposals to address specific … client requirements. Sales Pipeline Management: Maintain a robust sales pipeline, accurately forecasting revenue and consistently achieving sales targets. Utilise CRM systems to track progress and manage client interactions. Relationship Management: Build and maintain strong relationships with key decision-makers within client organisations, including CFOs, Treasurers, and Finance Directors. Market Intelligence: Stay informed about market trends, competitor activities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Head of Customer Success (Visa Sponsorship Available)

London, United Kingdom
Hybrid / WFH Options
Techwaka
are aligned with our customers' needs. Your team: Your initial focus will be to develop and execute customer success strategy while working with the entire organisation to achieve our client retention and growth goals. Responsibilities and tasks: Owning and scaling up the Customer Success team and alignment with related departments to drive them to successfully close Customer Success stories … reporting that provide visibility into the health of our customer base and help us identify opportunities to improve our customer experience Collaborate with other teams to ensure seamless customer onboarding and ongoing support, and to drive customer success across the entire customer journey Continuous operational improvement: Implement processes and initiatives to continuously improve the effectiveness and efficiency of … environment, and to prioritise and manage multiple projects and initiatives simultaneously Good to have Experience in software development or related technical fields to become a trusted advisor to our client's senior management Successfully planned and delivered cross-selling and expansion strategies Additional Information Why join our team? Culture and Growth: Global team with a creative, innovative and welcoming More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
Elliptic Enterprises Ltd
of our accounts. Your core deliverable will be achieving a net account retention rate as well as account upsell targets. In addition, you will take the lead in onboarding and training our customers in using the product to enhance the customer experience and improve satisfaction. This is an exciting opportunity for an experienced individual looking for a role … experience Excellent communicator with strong interpersonal skills Use your analytical skills to analyse customer usage and engagement data to identify trends and opportunities for additional services Have managed difficult client relationships, such as churn or downsell conversations, and obtain the best outcome for both the company and our customers. Experienced in evaluating customer needs and preferences and being able More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager - Amazon Shipping, Amazon Shipping

London, United Kingdom
Amazon
for Amazon Shipping • Drive revenue, adoption, and market segment share for our product • Prospecting, lead generation and pipeline management (a combination of self-prospecting and converting marketing qualified leads) • Client Engagement and Relationship Building • Negotiation and Closing • Customer Launch, Onboarding and Account Management • Ongoing evaluation and improvement: Analyze processes and evaluate opportunities for solutions to improve end … with clients, earn their trust, and tailor business plans to their needs. You'll be comfortable leading negotiations, and managing contract creation as well as ensuring a seamless onboarding experience for customers. Once a customer has onboarded you will be responsible for driving spend adoption and optimization of the Amazon Shipping product. Constantly evaluate and improve processes, seeking … results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Sales Executive

London, South East, England, United Kingdom
Hybrid / WFH Options
ClearCourse
Reporting directly to the Sales and Marketing Director, this is a fantastic opportunity for someone early in their career to learn the ins and outs of SaaS sales, customer onboarding, and stakeholder management in a fast-paced fintech environment. What You’ll Be Doing: Supporting the sales team by chasing required documentation, preparing contracts, and reviewing pricing Managing … the post-sales process with prospective customers, including liaising with risk and operations teams for onboarding Coordinating sales entity changes, bank detail updates, and contract amendments Providing administrative support and maintaining accurate records within the CRM system Acting as a point of contact for clients during onboarding to ensure a smooth and professional experience Responding to … and managing multiple priorities Customer-focused, with a proactive and professional approach Experience within a SaaS, IT, or payments environment Previous experience supporting a sales team or in a client-facing role A degree-level qualification What’s in it for you? Hybrid-working model with 25 days annual leave + your birthday off Volunteering days Life Assurance and More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Client Services Executive ( Finance)

Greater London, England, United Kingdom
Love Success
Based East Sheen/Mortlake Location: East Sheen/Richmond Hours: 08.00-17.00 or 09.00- 18.00 We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the … business is looking to strengthen its client-facing operations team. About the Role As a Client Services Executive, you will be part of the team responsible for supporting clients and users across the company’s core product suite. You will help ensure smooth delivery of services, respond to client enquiries, and contribute to the ongoing success of … detail-oriented individual who enjoys working in a collaborative environment and is looking to grow their career in financial technology. Key Responsibilities Act as a point of contact for client queries and provide timely, accurate support Use internal systems to maintain and update client data and product information Assist with onboarding new clients and ensuring they More ❯
Posted:

Jr Technical Operations Support Engineer

London, United Kingdom
Hybrid / WFH Options
Magnite, Inc
/streaming, online video, display, and audio. Our tech fuels billions of transactions per day! As a Technical Operations Account Executive, you will play an important role in ensuring client success on our platform every day. You will work closely with premium clients in the EMEA region. Your responsibilities will include onboarding and integrating new clients, resolving … technical issues for DSPs, publishers, curators and our own wrapper solution, and developing a deep understanding of each client's business to deliver tailored solutions. You will work cross-functionally with internal stakeholders to improve our platforms, streamline processes, and drive continuous improvement. Success in this role requires a strong blend of analytical and troubleshooting skills, project management expertise More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior AML Compliance Executive

London, United Kingdom
OpenPayd Services Ltd
senior management and the board on the status of the AML program, including metrics on compliance efforts and identified risks. Supporting and coordinating commercial teams in qualifying and onboarding potential clients Analysing transactions for suspicious activity Working closely with the tech teams to automate the onboarding process The ideal candidate will have the following: An expert … experience In-depth knowledge of AML, CTF, and Financial Services regulations, as well as industry best practices for robust AML Frameworks Background in CDD and ongoing assurance of complex client types and corporate structures Proven experience in the UK/EU regulated financial services sector - preferably within a fintech, challenger bank, correspondent banking, or consultancy firm. Experience working with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IFA Administrator (SJP) - Beckenham, Kent

London, United Kingdom
Artemis Recruitment Consultants Ltd
Financial Administrator to join our clients SJP Practice based in Beckenham. This position will involve supporting Financial Advisers with all areas of administration including, business processing, financial administration and client liaison. The role will require use of different CRM systems and platforms (including Salesforce). This will be an office based position. Key Responsibilities: - Provide a high level of … technical and administrative support, responding to client enquiries, liaising with third parties and providing support at client meetings where appropriate - Issuing letter of authorities (LOAs) to providers - Chasing financial institutions to provide requested information - Telephone liaison with Administration Centres and Paraplanners - Drafting and proof-reading documents, including client correspondence, presentations, illustrations etc - Creating and updating client … updating the CRM - using it to effectively manage the business workflow - Deciphering policy information and inputting into the company CRM - On boarding new clients to our company CRM - Preparing client files for review meetings - Provide regular status updates to clients regarding status of transfers, withdrawals amongst other things - Completing illustrations and applications for new business - Processing New Business and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

Central London, London, United Kingdom
Halian Technology Limited
consumers globally. As my client scales, They're are looking for a driven Product Manager KYC to join their product team and lead the evolution of our customer onboarding and verification systems. Role Overview As the Product Manager KYC , you will own the strategy, roadmap, and delivery of KYC and identity verification solutions. You will collaborate cross … has experience with API-first products, and is passionate about building solutions in a regulated environment. Key Responsibilities Own the end-to-end product lifecycle for KYC and onboarding flows. Define product strategy and roadmap aligned with compliance requirements and business goals. Collaborate with engineering teams to design and implement scalable KYC solutions via internal and third-party … experience, ideally in a fintech or payments company. Strong understanding of KYC/AML regulations and identity verification workflows. Experience working with APIs, particularly in building or integrating onboarding or compliance tools. Familiarity with modern payment systems, money movement flows, and industry protocols (e.g., SWIFT, SEPA, ACH, card rails). Proven track record of managing products in a More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Technical Account Manager

London, United Kingdom
Varonis
Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going … deliver quarterly business and blast radius reviews Alongside Sales, identify and champion upsell opportunities Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s) Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals Serve as primary technical contact and augment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Forward Deployed Engineer

London, United Kingdom
Hybrid / WFH Options
Polaron Ltd
science, engineering, and our product to deliver high quality outputs to customers. This role combines hands-on technical work, customer engagement, and cross-functional collaboration. You'll drive customer onboarding, lead pilot implementations, customise solutions, and shape the evolution of our materials AI platform. We're looking for exceptional people who can contribute to a fantastic company culture … polished technical demos showcasing platform capabilities. Assist sales teams by scoping opportunities and preparing proposals. Perform bespoke analysis as part of closing contracts. Post-Sale Deliver: high-quality onboarding to ensure seamless adoption. Support on delivering pilot programmes, including project management and technical delivery. Support with customer retention - feedback sessions, gathering insights, bespoke development, and direct support. Collaboration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

Soho, Greater London, United Kingdom
Career Concept
and analyse Data Integrity Data Reports generation Data Analysis Account Management, consulting with clients on needs and ensuring they are receiving value from the Data Onboarding, analysing client data systems for integration Skills and experience required: Background in Restaurant, Bar Management or Retail Management. Hands-on technical skills with SQL, Excel and most likely a Data tool More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:
Client Onboarding
London
10th Percentile
£34,500
25th Percentile
£41,563
Median
£59,500
75th Percentile
£82,188
90th Percentile
£97,125