Reports to: Pensions Team Manager Primary purpose of the role: To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Key responsibilities Work towards overall goals … where required. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Be available to answer member queries within the agreed SLA targets across multiple communication channels. Adapt to varying More ❯
What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership … form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store More ❯
What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership … form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store More ❯
Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful More ❯
Employment Type: Permanent, Part Time, Work From Home
k Location: Remote with national travel Are you passionate about helping people unlock the power of AI in the workplace? Do you thrive on building and leading inspiring coaching teams? This is your opportunity to shape how businesses across the UK embrace the future of work. We're working with a forward-thinking education provider on a mission to transform … of industry coaches who inspire confidence, curiosity, and change. Keep knowledge sharp by supporting your team's growth, ensuring they're at the forefront of AI trends and effective coaching practice. Champion quality by setting high standards and making sure every learner has an engaging, valuable experience. Shape future leaders by nurturing your team to take ownership, mentor others, and … Be an AI advocate internally and externally, bringing insights, inspiration, and practical applications to the table. Play a key role in strategy , collaborating with other senior leaders to keep coaching at the heart of the business. Who we're looking for A natural coach and people leader , skilled at supporting growth, giving feedback, and setting a high bar. Someone with More ❯
optimised flow of work, high data quality, and embedding agile practices. Using a data-led approach, you'll help transition teams towards greater maturity and speed to market, while coaching them to be self-sufficient in their agile journey. This is an exciting opportunity to work across a spectrum of agile maturity levels - from teams just starting out, to those … with established practices - and influence positive, lasting change. What you'll do Support labs and teams in implementing and refining agile practices (Scrum, Kanban, scaled frameworks etc.) Provide agile coaching, stand up new teams, and guide them on tools and frameworks Use data and insights to problem solve, drive performance, and boost productivity Influence and coach Lab leadership in agile … ways of working Champion agile delivery metrics and evidence-based decision making What you'll need Proven experience in Agile Coaching or Scrum Mastery (with relevant certifications) Deep understanding of Agile delivery metrics and JIRA/JIRA Align/Confluence Strong data-driven problem-solving skills Experience in coaching and influencing senior stakeholders Desirable certifications: PSM I, PSM II, PK1 More ❯
optimised flow of work, high data quality, and embedding agile practices. Using a data-led approach, you'll help transition teams towards greater maturity and speed to market, while coaching them to be self-sufficient in their agile journey. This is an exciting opportunity to work across a spectrum of agile maturity levels - from teams just starting out, to those … with established practices - and influence positive, lasting change. What you'll do Support labs and teams in implementing and refining agile practices (Scrum, Kanban, scaled frameworks etc.) Provide agile coaching, stand up new teams, and guide them on tools and frameworks Use data and insights to problem solve, drive performance, and boost productivity Influence and coach Lab leadership in agile … ways of working Champion agile delivery metrics and evidence-based decision making What you'll need Proven experience in Agile Coaching or Scrum Mastery (with relevant certifications) Deep understanding of Agile delivery metrics and JIRA/JIRA Align/Confluence Strong data-driven problem-solving skills Experience in coaching and influencing senior stakeholders Desirable certifications: PSM I, PSM II, PK1 More ❯
shape system architecture, and drive strategic design decisions Documenting architecture decisions and participating in the tribe's architectural governance, providing advice and feedback on proposed architecture and design decisions Coaching and mentoring the squad's software engineers Playing an active part in building a high-performance team culture Supporting platforms and services in production, responding to change failures, and fixing … Agile software development framework Job Requirements: Experience in Java Ability to design and develop solutions that enable market leadership whilst improving the current technical estate Skill in mentoring and coaching software engineers Experience working as part of a cross-functional scrum team Strong collaboration skills, especially with Architects, Principal Software Engineers, and Technical Leads Capability to support and enhance high More ❯
EY's brand awareness in the cybersecurity space. Assist in managing financial aspects of engagements, including staffing organization and fee tracking. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Participate in recruiting, retaining, and training cybersecurity professionals. Skills and Attributes for Success: Professional demeanor with the ability to … team player who values collaboration and encourages open communication among team members. Proven ability to deliver high-quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have: Professional experience in delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment … Success as defined by you :We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership :We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture :You'll be embraced for who you are and empowered to use your voice to help others More ❯
work with a variety of clients, supporting your team and manager in meeting daily KPIs. In this role, you will provide guidance on complex calculations and offer feedback and coaching to colleagues as needed. We can be flexible on the days/hours you work, the only requirement is you can commit to a minimum of 20 hours per week … work procedures. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining … knowledge and expertise with other team members. What we're looking for: Pension administration experience with knowledge and experience of DB pension schemes. Strong team work ethic, with experience coaching and mentoring others. Experience leveraging your pensions expertise to review and ensure the accuracy of others work. Excellent numeracy and data inputting skills, with proficiency in performing manual calculations. Telephone More ❯
client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Responsibilities Engaging daily with clients to build relationships, deliver tailored support, and deploy custom … bonus Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for More ❯
assurance of work products Risk management Supporting engagement risk management and assurance and engagement commercials ensuring the Firm’s risk management processes are implemented appropriately and effectively People development Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth Business Development: Supporting the establishment and development of relationships both internally within …/programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance Meet as a minimum the requirements of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
assurance of work products Risk management Supporting engagement risk management and assurance and engagement commercials ensuring the Firm’s risk management processes are implemented appropriately and effectively People development Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth Business Development: Supporting the establishment and development of relationships both internally within …/programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance Meet as a minimum the requirements of More ❯
business priorities across IAG Loyalty and BA Holidays. You will lead and inspire a large, multi-disciplinary team of Tech Leads, Engineers, Technical Product Managers, and QA specialists, providing coaching, mentoring, and career development for both permanent staff and contractors. Your guidance will ensure the teams are empowered, motivated, and equipped to deliver excellence at scale.You will take ownership of … to influence at all levels and align teams around a common vision. Commercially and operationally savvy, with experience managing budgets, contracts, and vendor relationships. Inspiring people leader, passionate about coaching and retaining high-performing teams. Clear communicator, able to operate across technical and executive levels. Collaborative, pragmatic, and comfortable in a fast-paced, evolving environment. We might not be right More ❯
We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding … With the recent acquisition by Strava accelerating our journey, now is a really magical time to join The Team You'll Join As a cross functional (engineering, product, design, coaching) team of >20, the Train Team work at the heart of Runna's mission: delivering the best training possible to hundreds of thousands of runners worldwide. From creating and dynamically More ❯
at all times Main Purpose of Job Brentford FC Community Sports Trust is seeking a passionate and dedicated Football Development Coach to join our dynamic team. This role involves coaching girls' football development centres, talent development, and promoting the values of sportsmanship and teamwork within our community. The candidate will be required to work on midweek evenings and Saturday mornings … to accommodate training sessions. Responsibilities: Plan, deliver, and evaluate high-quality coaching sessions for girls of varying age groups and abilities within our football development pathway. Create a positive, inclusive, and engaging environment that encourages participation and personal development. Identify and nurture talented players, providing pathways for their progression within the sport. Work collaboratively with other coaches and support staff … taken. Key Internal Relationships: Senior Manager - Football Development Community Football Development Co-ordinator Female Football Development Manager Female Football Development Co-ordinator The Selection Criteria Essential: Minimum UEFA C Coaching qualification. Previous experience in coaching football at grassroots or academy level. FA Safeguarding certificate. FA Emergency Aid certificate. Current DBS. Desirable: UEFA B qualification or above Computer Literate (Microsoft Office More ❯
is seeking a dynamic Senior Vice President (SVP) of Product Delivery Coach to elevate product delivery practises across their enterprise. This pivotal role is centred on hands-on product coaching, driving daily coaching and facilitation within product pods and groups, shaping onboarding and training programmes, and ensuring enterprise-level alignment between strategy and delivery. The SVP will focus on specific … and regulatory obligations. Qualifications & Experience 5-9 years of experience in product management, delivery, or product coaching. Proven expertise in agile product delivery, backlog management, and cross-functional product coaching, preferably with organisations like General Assembly, Product School, or similar, and within financial services or fintech environments. Familiarity with financial services products, platforms, and client segments is highly desirable. Demonstrated More ❯
is seeking a dynamic Senior Vice President (SVP) of Product Delivery Coach to elevate product delivery practises across their enterprise. This pivotal role is centred on hands-on product coaching, driving daily coaching and facilitation within product pods and groups, shaping onboarding and training programmes, and ensuring enterprise-level alignment between strategy and delivery. The SVP will focus on specific … and regulatory obligations. Qualifications & Experience 5-9 years of experience in product management, delivery, or product coaching. Proven expertise in agile product delivery, backlog management, and cross-functional product coaching, preferably with organisations like General Assembly, Product School, or similar, and within financial services or fintech environments. Familiarity with financial services products, platforms, and client segments is highly desirable. Demonstrated More ❯
Lead Product Manager Outside IR35 | Remote | Government Product Strategy | GDS Standards | Stakeholder Engagement | Coaching & Mentoring | Public Sector SR2 is supporting a key public sector client who are seeking an experienced Lead Product Manager to provide strategic leadership across a large and complex digital portfolio. This is a senior role requiring proven evidence of digital product portfolio leadership, the ability to … Skilled at driving product strategy and balancing long-term vision with short-term delivery Deep experience embedding GDS Service Standards and operating models across product teams Strong mentoring and coaching skills with a focus on growing internal capability Comfortable working across multiple concurrent digital services, each at different phases of the lifecycle (Discovery, Alpha, Beta, Live) The Details: Contract Outside More ❯
client relationships. Assist in managing financial aspects of engagements, including staffing organization, fee tracking, and communication of issues to engagement partners. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Contribute to recruiting, retaining, and training cybersecurity professionals, ensuring a high-performing team. Skills and Attributes for Success: Professional … team player who values collaboration and encourages open communication among team members. Proven ability to deliver high-quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have: Professional experience in delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment … Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sparta Global Limited
work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp … technology and other solutions to meet their goals. As a Transformation and Change Analyst at Sparta Global, you will embark on a transformative development journey that combines academic learning, coaching, mentorship, real-world client projects, and continuous growth opportunities across a variety of industries and sectors. As you progress through client projects you will have the opportunity to gain further … in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. Under the mentorship and coaching of seasoned professionals, you will become deployment ready in no time before starting on client site. What we're looking for This role would ideally suit someone with a passion More ❯
tooling used across their engineering team. This is a leadership level role and will blend both deep domain and technical expertise within a feature team and great passion for coaching and developing people in a "player-coach" model. Aim to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams. They will work … tooling used across their engineering team. This is a leadership level role and will blend both deep domain and technical expertise within a feature team and great passion for coaching and developing people in a "player-coach" model.Aim to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams. They will work in … design and develop software features or services that are delightful and vital in our mission to help Britain prosper. Be a technical leader both within your team and outside, coaching and/or mentoring other more junior engineers as appropriate. Work with the product and engineering leads to achieve the vision and customer outcomes for your Lab, through writing well More ❯
to support our residents in unlocking new opportunities and building brighter futures. Your impact in the role - Main Duties Direct support - Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training. Driving results - Work to clear targets, collaborating with internal teams and external partners to achieve excellent outcomes. Partnership building … into employment, apprenticeships, or training. Target-driven mindset with the ability to problem-solve in a fast-paced environment. Strong relationship-building skills with employers, agencies, and training providers. Coaching and training experience - confident in delivering workshops and one-to-one support. Excellent communication and IT skills , including maintaining accurate casework records. We look forward to reviewing your application, and More ❯
assessing the threats to frontier systems and developing novel attacks - and engineering-oriented ones, such as building infrastructure for running evaluations. In this role, you'll receive mentorship and coaching from your manager and the technical leads on your team. You'll also regularly interact with world-famous researchers and other incredible staff, including alumni from Anthropic, DeepMind, OpenAI and … training knowledge Model evaluations knowledge AI safety research knowledge Security research knowledge Research problem selection Research science Written communication Verbal communication Teamwork Interpersonal skills Tackle challenging problems Learn through coachingMore ❯
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯