Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. ContinuousImprovement: Drive continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance with relevant regulations and standards. … Experience in monitoring and managing service performance against SLAs and KPIs. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. ContinuousImprovement: Experience in driving continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Knowledge of relevant regulations and standards related to service delivery. More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuousimprovement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. Who … part of the National Audit Offices Digital Services. The primary mission of the team is maintaining the NAO's digital estate. Ensuring the operational availability, accessibility, capacity, security, and continuousimprovement of the technologies, infrastructure, systems and services across the digital estate Relationships: Reporting to: Head of Digital Operations Relationships: Lead Infrastructure Operations Engineer Internal: Digital Services … o Identify opportunities and implement solutions to streamline operations and reduce manual effort. o Testing: Define test conditions, identify risks and report on test activities and outcomes. Project and ContinuousImprovement o Provide project support for continuousimprovement of line-of-business services and supporting infrastructure. Implementation of new services. o Collaborate with cross More ❯
technology at our IT department. This role is critical in ensuring efficient and effective delivery of value to customers and stakeholders, aligning strategic goals with operational execution, and driving continuousimprovement initiatives. . The Head of RGM & TPM is responsible for the strategic leadership & vision across the RGM & TPM capability, aligning technology strategy to business goals and … Digital &Technology RGM & TPM vision, strategy, and tech roadmap to stakeholders. Prioritize features and user stories based on business value & technical feasibility. Foster a culture of collaboration, innovation, and continuousimprovement within the value stream. Continuously monitor and measure project progress, identifying and resolving issues and risks to ensure on-time and high-quality delivery. Responsible for … analysis, and user feedback Provide clarity and guidance to the development and run teams on product requirements, acceptance criteria, service level objectives and desired outcomes. Drive a culture of continuousimprovement by implementing best practices, fostering innovation, and promoting experimentation within the value stream. Lead and facilitate regular retrospectives, root cause analysis, and problem-solving sessions to More ❯
team. Company benefits: 22 Days holiday + Bank holidays Ongoing training & development Competitive starting basic salary Excellent Pension Scheme Perform maintenance tasks, including preventative, predictive and corrective maintenance Performing continuousimprovement activities Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and … cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on ContinuousImprovement projects, conception to implementation ownership, for machinery in the Hub/Mail Centre Ability to work on own initiative and as part of a team to … achieve common goals Automation Maintenance Technician role: Perform maintenance tasks, including preventative, predictive and corrective maintenance Performing continuousimprovement activities Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry Identify the root cause of automation breakdowns and prioritize corrective More ❯
progress, address escalations, and ensure compliance with MD directives across business units. Provide regular feedback and insights to stakeholders to support decision-making and enhance collaborative efficiency. E. Innovation & ContinuousImprovement Drive continuousimprovement efforts by recommending and implementing enhancements to existing operational processes and project methodologies. Support enhancements initiatives, particularly those related to … performance driven, with the ability to function autonomously Strong strategic thinking and problem-solving skills, particularly in high-stakes, operationally complex environments. Adaptability and resilience, with a focus on continuousimprovement and operational excellence. Creative approach to problem solving, track record with highly effective teams Attention to detail, having delivered tangible value addition in current role Other More ❯
progress, address escalations, and ensure compliance with MD directives across business units. Provide regular feedback and insights to stakeholders to support decision-making and enhance collaborative efficiency. E. Innovation & ContinuousImprovement Drive continuousimprovement efforts by recommending and implementing enhancements to existing operational processes and project methodologies. Support enhancements initiatives, particularly those related to … performance driven, with the ability to function autonomously Strong strategic thinking and problem-solving skills, particularly in high-stakes, operationally complex environments. Adaptability and resilience, with a focus on continuousimprovement and operational excellence. Creative approach to problem solving, track record with highly effective teams Attention to detail, having delivered tangible value addition in current role Other More ❯
and people priorities. Facilitation & Delivery: You'll facilitate learning interventions, using your experience to create engaging experiences for our Legends you'll make sure our programs land with impact ContinuousImprovement & Innovation: Driving continuousimprovement of learning programs through feedback, technological advancements, and emerging best practices in adult learning and instructional design. Data & Insights … in Learning & Development with a strong background in designing, curating, and facilitating impactful learning programs. Expertise in adult learning principles and instructional design, with a track record of driving continuousimprovement through innovative learning solutions. Exceptional facilitation skills, with the ability to deliver engaging and memorable learning experiences across all levels and in a remote organisation. Strong More ❯
locations London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuousimprovement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to … on the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and ContinuousImprovement: Stay on top of industry trends and best practices to drive innovation and continuousimprovement in procurement orchestration. Find opportunities for process optimisation … or equivalent in business administration, supply chain management, or having worked previously in a related field Qualifications and/or experience in relation to project management/process improvement methodologies e.g. Agile, Lean Six Sigma preferred. Strong understanding of procurement processes, sourcing strategies, and the intricacies of supply chain dynamics. Proven experience in a Product Owner or similar More ❯
months in role. You will think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising, and want to deliver continuousimprovement across our physical and digital landscape (dine in and takeaway) to ensure customers get best-in-class digital experiences. Applying your ecommerce and user experience expertise … channels. Lead digital experiences on takeaway and in-restaurant ordering and booking systems, ensuring a cohesive and user-friendly interface. Identifying opportunities for digital optimization and contribute to the continuousimprovement roadmap to enhance performance and user experience. Lead market-specific continuousimprovement and A/B testing initiatives, collaborating with the global CRO … multiple initiatives, prioritize tasks, and meet deadlines in a dynamic environment. Meticulous attention to detail to ensure accuracy and consistency across digital platforms. Proactive in identifying opportunities for improvement and implementing creative solutions. Deep commitment to understanding and improving the customer experience through digital channels. Ecommerce training or operations background. Strong understanding of digital customer journeys, segmentation, personalization More ❯
shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuousimprovement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their … equivalent data visualization tool Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuousimprovement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a … development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving ContinuousImprovement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and More ❯
ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuousimprovement and operational excellence. We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge. This individual will partner with … recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers Monitor system performance and make recommendations for improvements to ensure optimal application functionality Drive continuousimprovement initiatives across existing technical solutions Promote and support a DevOps culture within the team Collaborate with the Security team to ensure all systems follow a "security … diverse audiences Proven ability to collaborate across functional teams and lead small projects Keen attention to detail with a proactive, solutions-oriented approach Committed to fostering a culture of continuousimprovement and innovation Role Profile Expertise Demonstrates in-depth technical knowledge and experience in the relevant domain Utilises industry best practices to improve processes, services, and products More ❯
and close new enterprise merchant opportunities worldwide. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of continuousimprovement from inception. Your Impact in This Role: Build and Lead a New Global Sales Team: Take the lead in recruiting, onboarding, training, and continuously developing a … with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market Risk Management & ContinuousImprovement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuousimprovement, both within the team and … for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement. More ❯
outcomes by balancing user and business needs. The post holder will be responsible for leading products through different phases of the product lifecycle, from discovery, through development, delivery and continuousimprovement, to retirement. The post holder will also be accountable for the effective delivery of these products and services, which could be complex and high risk. This … ups, backlog refinement, retrospectives) with a focus on delivering high-quality technical outcomes. •Ensure that user stories are well-defined, technically feasible, and appropriately prioritized. •Foster a culture of continuousimprovement by encouraging experimentation, feedback loops, and iterative delivery. •Translate product requirements into actionable technical tasks and delivery roadmaps. Cross-Functional Collaboration •Work closely with delivery managers … teams to create effective methods for measuring product outcomes, advocating for data-driven decision making and helping others to prioritise to make better choices. You use data to drive continuousimprovement, increasing quality and user experience while identifying opportunities to share and connect product data. (Skill Level: Practitioner) •Product Management: You can set the strategy and vision More ❯
2024. What You'll do (the role) The Information Manager shall act as a strategic leader and focal point in the organisation for overseeing the design, implementation, adoption and continuousimprovement of our information management system. They are responsible for developing and executing all aspects of a comprehensive Information Management strategy, aligned with organisational goals, that ranges … stakeholders at all levels across our global organisation, including Information Management Representatives, and Infrastructure and IT colleagues, to gather requirements, solicit feedback and identify opportunities for system enhancement and continuousimprovement, to deliver a positive user experience and increased system adoption and compliance. The role requires a deep understanding of SharePoint as well as experience of managing … level information management systems. Deep understanding of SharePoint and previous experience managing and maintaining documents in line with ISO9001, ISO15489 and ISO30301 principles Experience with system optimisation, maintenance, and continuousimprovement initiatives. Excellent communication, collaboration, and stakeholder management skills Strong analytical, problem-solving, and decision-making abilities QUALIFICATIONS Degree qualified (Information Management) or equivalent relevant experience in More ❯
a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuousimprovement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each … succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuousimprovement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely … Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuousimprovement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical More ❯
and execution of definition, installation, commissioning, deployment, ramp up and support of the MSP products in the field. In parallel to the execution, you will be responsible for driving continuousimprovement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product … the management of contractors and vendors -You will support the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuousimprovement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of … virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day to day project scheduling and budget management, and work on continuousimprovement activities to improve the projects in your space. You will spend time with your manager to develop your professional skills, and collaborate amongst your team to More ❯
decisions and mentor the team Lead the integration of GenAI capabilities into our product, experimenting with new technologies and identifying opportunities to create customer value Foster a culture of continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership that evolves with our rapidly changing business needs About you You bring 10+ years of engineering experience … innovation when needed You excel at strategic thinking about team structure and scaling, with experience determining when to split teams or create specialised units You're passionate about fostering continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership approaches What you'll bring to the role 10+ years of engineering experience with demonstrated success scaling … value ( Nice to have ) Experience building developer platforms or internal tools that improve engineering productivity ( Nice to have ) Strong communication skills with ability to facilitate team retrospectives and drive continuousimprovement ( Important ) Strategic thinking capabilities to help evolve our engineering organization for future growth ( Important ) Experience with data engineering concepts, pipeline orchestration, and data warehouse technologies ( Nice More ❯
shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuousimprovement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their … practices Work closely with the Order to Cash Director and team to ensure seamless deal flow and co-ordination on credits and revenue recognition/collectability issues. Lead the continuousimprovement of the Subscription and Revenue modules. Ensure revenue systems are well controlled and scaled to meet the demands of a growing and evolving business. Provide thought … verbal communication, interpersonal and relationship building skills, and ability to work in a multi-cultural environment across different geographies. Education ACA, CPA, MBA or equivalent preferred Critical Thinking Driving ContinuousImprovement Driving for Results Driving Projects to Completion Establishing Relationships Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does More ❯
execution, automation technology innovation leadership, and leadership to drive the productivity, quality, and competitiveness of our engineering output. The successful candidate will inspire and lead the Engineering team toward continuousimprovement, efficiency, and excellence in design and engineering, while reinforcing BOS's values, vision, and performance culture. LEADERSHIP & STRATEGIC DEVELOPMENT Provide strong leadership and vision for the … Engineering department, ensuring alignment with BOS's strategic objectives and long-term goals. Champion a culture of accountability, innovation, and continuousimprovement across the team. Promote and model the BOS Values, fostering a positive and productive team environment. Drive team accountability through regular goal-setting, progress reviews, and direct engagement with Senior Project Leads (SPLs) on workload … addressing underperformance, and upholding expectations for conduct and accountability. Promote BOS Values across the department. ACCOUNTABILITIES Execution of high-quality design deliverables within established timelines and budgets. Implementation and continuousimprovement of engineering standards and methods. Advancement of department technology and process capability. Leadership development and retention of a high-performing engineering team. MEASURABLES Projects are executed More ❯
Service Delivery Partnerships Manager/Program Operations Lead who has a management qualification or equivalent relevant experience, Six Sigma and/or knowledge or continuousimprovement methodology and a proven track record in leading and performance managing a multi-skilled/multi-disciplinary team, is required by a well-established Charity. SALARY: £50,000 - £55,820 per … new job opportunity for a Service Delivery Partnerships Manager/Program Operations Lead who has a management qualification or equivalent relevant experience, Six Sigma and/or knowledge or continuousimprovement methodology and a proven track record in leading and performance managing a multi-skilled/multi-disciplinary team. Working as the Service Delivery Partnerships Manager/… and maintain ongoing, funding sources to support the sustainability and growth of the services CANDIDATE REQUIREMENTS Management qualification or equivalent relevant experience Six sigma and/or knowledge of continuousimprovement methodology Proven track record in leading and performance managing a multi-skilled/multi-disciplinary team of staff, to achieve results balancing local needs against national More ❯
Local Banner technology teams and suppliers understand and maintain operational compliance to regulations. Maintain and improve the Controls framework providing a view of effectiveness, and driving a programme of continuousimprovement Collaborate with and assist Banners and technology teams to develop corrective action plans for identified compliance issues. Ability to convey sophisticated information and ideas clearly to … audit facilitation, recommendations to findings and resulting action plans What's the job Maintain and improve the Controls framework providing a view of effectiveness, and driving a programme of continuousimprovement Collaborate with and assist Banners and technology teams to develop corrective action plans for identified compliance issues. Ability to convey sophisticated information and ideas clearly to … support of audit planning, audit facilitation, recommendations to findings and resulting action plans Maintain and improve the Controls framework providing a view of effectiveness, and driving a programme of continuousimprovement Collaborate with and assist Banners and technology teams to develop corrective action plans for identified compliance issues. Ability to convey sophisticated information and ideas clearly to More ❯
training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuousimprovement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers … Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuousimprovement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Risk … emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuousimprovement Able to coach, mentor, and develop team members to meet evolving business needs More ❯
coverage across several continents within a lucrative and rewarding industry and are positioned to grow exponentially in the coming years. This is a pivotal role ensuring the success and continuous improvements of data centres and associated assets. With a primary focus on process development and procedure, this is the ideal opportunity for a Process Improvement Manager or … their efficiencies, ensuring that they remain technically advanced & ahead of the competition. Professionals with an extensive background in Data Centres or Critical Environments that have a keen eye for continuousimprovement will thrive in this position and company. Opportunities to progress and grow with the business are a serious reality and our client is looking for someone … Controls or Automation * Experience deploying lean methodology & process improvements Please apply to Ben Long at APM Group Key words: Process Manager, Change Management Engineer, Process improvement Engineer, Continuousimprovement, CI, Critical Systems, Data Centres, IT, Principal Infrastructure, Chief Engineer, Shift Manager, Shift Lead, Technical Manager, Technical Director, Operations Engineer, Process Engineer, Critical Infrastructure, Critical Shift More ❯