26 to 50 of 69 Customer Engineer Jobs in London

Your roleThe Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.What You'll Do• Provides technical customer service support and carries out operational technical interventions requested by clients which include direct contact with customers (eg Hands & Eyes, Cross/Disconnects ...

details We're looking for a Senior Software Engineer to play a pivotal role in evolving M&S's Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve … your mission is to enable them through scalable services, robust APIs, event-driven architectures, and exceptional engineering practices. This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission … improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. Where you'll fit in The Customer Entities team sits at the centre of the Kraken Customer system; providing the foundations for the customer's experience. It provides representations ...

Summary We are seeking an experienced Full Stack Data Engineer to work alongside our Customer Data Science team designing, building and maintaining robust, scalable data solutions that enable advanced decision making across the organisation. This data engineering role will be focused on enabling data scientists to work effectively … inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little ...

empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleForward Deployed Enablement Engineers are embedded with centralised customer success teams to maximise the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. … This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work ...

HUMAN Security is seeking an Enterprise Customer Success Engineer to lead complex customer integrations across EMEA. You will partner with customers to translate security requirements into practical implementation plans, overseeing implementation planning, deployment, validation, tuning, and ongoing optimization. You will collaborate with Technical Account Managers, Solutions Engineers ...

Summary Imagine what we could do together. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish. Apple is looking for an experienced Software Engineer … will be working on key components of iCloud and introducing new fundamental capabilities. Our team is responsible for ensuring the protection of iCloud customer data and we contribute to groundbreaking products such as Advanced Data Protection for iCloud, ensuring customer data remains secure end-to-end. Our team ...

details We’re looking for a Senior Software Engineer to play a pivotal role in evolving M&S’s Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve … millions of customers every year. About The Team Our engineering teams enable product, engineering, and business teams to deliver customer experiences with speed and confidence. We create reliable, scalable, and well-architected platforms rooted in strong engineering standards, automation, and continuous improvement. What You’ll Do Your key accountabilities ...

Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process Job DescriptionWe’re looking for an iOS Engineer to join our Customer Experience team and help continue the success of our iPhone and iPad apps. This role is about delivering high ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.comAbout the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. ...

Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … values of honesty, reliability, openness, and humility.Your Role:Treasure AI is hiring a Staff Forward Deployed Engineer dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. ...

customers look the same, and there's no set playbook yet. You’ll write it, and we’ll help. Key Responsibilities Embed with a customer's finance team, map and redesign their workflows AI‐first Wire the integrations – pull data from ERPs, banks, and billing into Light Configure, ship … supervise AI agents in production until the customer trusts them Hand back a workflow the customer runs themselves, and train their team from go‐live Diagnose the edge cases the playbook doesn't cover, and ship the answer Measure & prove the impact against a week‐0 baseline Partner ...

Accenture Song is seeking a Customer AI Engineer in London or Manchester to design, build and deploy AI-powered customer solutions across the full delivery lifecycle. You will work in a multidisciplinary team comprising data scientists, architects and client stakeholders to solve growth challenges with responsible, production ...

Veeam Software in London is seeking a Lead Customer Success Engineer for Data & AI Security to drive long-term customer outcomes across the Securiti Data Command Center platform. You will own onboarding, adoption, and optimization, proactively identifying churn risk and upsell opportunities while applying deep expertise ...

platforms; Translate business questions into data problems and design analytic approaches; Build and maintain dashboards and reports covering contact volumes, handling time, quality, customer outcomes, and agent performance and alerts; Perform deep-dive analysis, identify root causes, and propose data-driven recommendations; Define and maintain metrics and KPIs including … incident reviews; Influence cross-team architecture and ways of working as the CEG data ecosystem scales. Требования 8+ Years of experience as a Data Engineer, Analytics Engineer, or Data Analyst in a data-driven environment; Staff level typically requires 10+ years or equivalent scope and impact; Strong ...

roles to focus on their customers. What You'll Be Doing Own the hardest technical tickets in the business end to end, including the customer conversation, from first report through to resolution Dogfood Fyxer’s own products, give feedback, and influence our roadmap Establish blast radius before escalating, because … customer reporting something is a ticket and forty-seven accounts in the same broken state is an incident Call bug, incident or user error correctly and quickly, and declare it when it's an incident Write escalations Engineering can act on without a single follow-up question, and stay ...

HUMAN Security in Greater London is seeking an Enterprise Customer Success Engineer to lead complex enterprise integrations across EMEA from planning through deployment and optimization. You will partner with Engineering, Product, and Sales to translate requirements into actionable plans and drive successful outcomes for large-scale customers. ...

hackajob is partnering directly with Google to hire for this role. The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our ...

solving, attention to detail, and a drive to disrupt the traditional energy landscape. Join a mission to help billions through cleaner technologies and better customer experiences. #J-18808-Ljbffr ...

J.P. Morgan Personal Investing in London seeks an experienced Salesforce Engineer to help shape platforms for Customer Service, Marketing, and Operations. You will develop standalone Salesforce products and integrate JPM Personal Investing services to enhance customer experience for clients and colleagues. The team focuses on building scalable ...

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). Experience troubleshooting technical ...

Lead end-to-end design of conversational messaging solutions, architecting flows, building chatbots, and integrating agentic conversational marketing experiences.Serve as the RCS technical expert to guide partners, troubleshoot complex issues, and build scalable solutions that ...

consultative recommendations to maximise the value of Procore technology Partner with Sales, Professional Services, Support, Product, and Marketing Make data-driven recommendations based on customer analytics and industry best practices Craft value-based presentations addressing customer business problems and accelerating platform adoption Provide product roadmap and release updates … Lead product demonstrations and coordinate technical stakeholders across internal and external teams Serve as a technical account contact with clear, responsive, and effective customer communication Provide peer mentoring and contribute to team best practices Develop expertise in Procore products, professional services, and construction industry best practices Travel ...

refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python … refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python ...

Fireworks is seeking an AI Forward Deployed Engineer who will own customer deployments end to end, embedding with accounts to deploy, optimize, and productionize models in customers’ environments. You will design pilots, scope complex deals pre-signature, and unblock capacity, performance, and integration issues. The role emphasizes first … principles thinking, customer-facing collaboration, and strong Python and systems-language skills. #J-18808-Ljbffr ...