126 to 150 of 176 Customer Segmentation Jobs in London

Analysing the effect of different online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics and conversion optimisation consultancies for clients … and influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners to overlay qualitative insights creating deep and rich insights. … level of numeracy including qualifications and/or significant experience in statistical techniques and Expert using data related software Google Analytics, Microsoft Excel, and potentially other modellingpackages Understanding of customer segmentation, customer retention, CRM tools, social and ability to make good recommendations for tools Strong interpersonal and communication skills with ability to present coherent recommendations based on More ❯

We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and changing market trends, the job of a CRM Director has … become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis, and business strategy development. The CRM Director manages a team of professionals to ensure that all initiatives are … executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve the accuracy and relevance of customer information; Analyze customer data to identify trends and insights that can be used to inform More ❯

embodying timeless British elegance. As we expand our global digital footprint, we are seeking an experienced and passionate E-Commerce Manager to elevate our online presence and drive exceptional customer experiences. Role Overview: As the E-Commerce Manager, you will own the day-to-day operations and strategic growth of Roja London’s global e-commerce channels. You will … be responsible for driving sales, optimizing customer journeys, and ensuring that our digital touchpoints reflect the luxury standard of the brand. This role requires a blend of commercial acumen, technical know-how, and an appreciation for the nuances of luxury retail.The ideal candidate will also be data-driven, with a deep understanding of eCommerce platforms and digital marketing strategies. … Key Responsibilities: ·Develop and execute the global e-commerce strategy. ·Achieve commercial targets for revenue, conversion rate, AOV, and traffic. ·Analyse site performance and customer behaviour to continuously optimize conversion rates and average order value. ·Identify new opportunities for market expansion, including emerging digital platforms and international markets. Website & Platform Management ·Oversee day-to-day operations of rojalondon.com. ·Ensure More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report on More ❯

effectively to achieve our team goals. This is a hybrid position based that can be based in Nottingham or London in which you will report to the Director of Customer Engagement Responsibilities: Develop a strategic focus to achieve short-term goals and long-term growth in the Financial Services Market Vertical. Create a strategic proposition plan that shows an … value to clients. Support new programs, such as new product definitions or market expansions. Identify opportunities to package solutions & help close new business. Conduct market research to identify trends, customer needs, and the competitive landscape to inform strategic decisions. Use your network and partners and industry bodies to create opportunities for high-value engagements with top-tier clients. Present … are in Dublin, Ireland. Learn more at Experience and Skills Qualifications Experience of credit marketing strategies an advantage Experience improving financial services performance using data-driven marketing strategies, including customer segmentation, performance marketing, and personalised customer engagement. Experience delivering return on investment in ad-tech CRM or marketing agency spaces. Experience of Paid Media & CRM personalisation. Network More ❯

for the good customers, while reducing its access to the not-so-good customers, and make it an overall more sustainable business lever for Amazon. We work on improving Customer experience and sustainability for POD – across onsite availability and experience, post-order payment experience, doorstep experience, refund experience and managing overall instrument P&L. This role will own the … Waste, Finance, Last Mile Operations, Shopping Experience and Technology. Key job responsibilities Design and drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon Collaborate with key stakeholders – Machine Learning, Technology, Shopping Experience, Delivery Experience, Finance and Accounting, Fraud Management to ensure timely deliverables for key projects Analyze data and … business critical insights for enhancing systems. Apply analytics and business intelligence skills to extract meaningful insights and learning from large and complicated data sets. Conduct and present analyses on customer behavior, program effectiveness, productivity analysis and business impact to different stakeholders including the senior leadership team. Develop metrics and mechanisms to improve efficiencies and customer experience Write compelling More ❯

journey to get Ahead Together. The Global Products & Analytics team within the commercial data and technology group (Digital Fuel) is driving a fundamental transformation building new, advanced capabilities in customer segmentation, omnichannel measurement, campaign measurement, channel and data orchestration, marketing decision engines, and much more. This role will be accountable for identifying opportunities for growth and innovation, ultimately … driving a product vision, strategy, and corresponding roadmap for global content platforms and processes to support the organization's omnichannel ambitions. They will need to balance business and customer needs while simultaneously improving the operational efficiency and effectiveness of the product teams to deliver best-in-class content platforms to support and modernize the end-to-end global-to … rollout of new features globally. In this role you will Lead team in developing a strategy and roadmap, aligned to a clear North-star metric, KPIs, and OKRs, balancing customer and business needs, which should be defensible to stakeholders and yourself Meet your objectives by focusing on data-driven decision making and customer centricity Understand customer needs More ❯

for assessment, identification and delivery of strategic growth and profitability opportunities across our embedded credit portfolio. Identifying where and how credit can drive greater value; from product distribution and customer onboarding to lifecycle strategies such as CRM, rewards and servicing. This role will relentlessly focus on profitable growth opportunities and will require exceptional communication and influencing skills, with the … growth and profitability • Leverage key credit levers - support broader team and the lender to optimize interest-bearing mix, supplier funding, and targeted credit promotions • Explore diversification efforts • Develop a customer segmentation approach that directly addresses business challenges • Work in deep partnership with the lender - ensure a collaborative, results-driven relationship that aligns both parties on strategic goals • Maximize More ❯

improvement of our MLOps strategy, establishing best practices for model development, deployment, and monitoring. Creating and training machine learning models to solve specific business problems, such as product recommendations, customer segmentation, and demand forecasting. Implementing such models into production systems to make predictions, drive real-time personalisation and support decision-making. Design and build the necessary infrastructure and More ❯

improvement of our MLOps strategy, establishing best practices for model development, deployment, and monitoring. Create and train machine learning models to solve specific business problems, such as product recommendations, customer segmentation, and demand forecasting. Implement such models into production systems to make predictions, drive real-time personalization, and support decision-making. Design and build the necessary infrastructure and More ❯

improvement of our MLOps strategy, establishing best practices for model development, deployment, and monitoring. Create and train machine learning models to solve specific business problems, such as product recommendations, customer segmentation, and demand forecasting. Implement such models into production systems to make predictions, drive real-time personalization, and support decision-making. Design and build the necessary infrastructure and More ❯

strategies in our automated credit systems. Leverage Alternative Data : Analyse structured and unstructured data from ecommerce platforms, open banking, and other non-traditional sources to improve underwriting precision and customer segmentation. Drive Pricing Optimisation : Support the development of dynamic, risk-based pricing models to ensure alignment between credit risk, customer lifetime value, and revenue objectives. Design and Run … impact of changes in credit policy, eligibility criteria, and pricing strategies. Collaborate Across Functions : Partner with teams in Product, Engineering, Sales, and Operations to ensure credit strategy aligns with customer experience, operational capabilities, and commercial goals. Required skills Experience within credit/lending idea SME or unsecured consumer 5-10years in data analytics/data science Understanding of More ❯

companies to expand its data capabilities by hiring a Senior Data Scientist within its loyalty scheme department. The Opportunity You will be working on various projects across loyalty, including customer segmentation, customer retention, customer profiling, and customer marketing to help them leverage their data to increase customer sign-up. You will be helping to More ❯

campaign and media management, and manage our measurement and continuous improvement. conceive and propose marketing strategies and concepts, considering differences between countries. They will guide the brand team on customer insight, country nuances, streamlining our marketing objectives and overall successful delivery. In this role you will be expected to flex both your analytical and business judgement skills and your … intent. The right person for this role will have experience with online and offline marketing, making data-driven decisions, and influencing others. They should have a solid understanding of customer dynamics and segmentation in the digital media, commerce, advertising, mobile and high-tech industries. They should have a good understanding of the online advertising landscape, as well as … Mass and Brand campaigns, working with the PL Brand Managers to deliver innovative, relevant and data driven demand driving initiatives. Be the EU champion and voice of the EU customer commissioning and reviewing relevant research to help us properly understand the customer needs. Deeply understand and articulate the target customer; fully understanding new and competitive products, trends More ❯

converting traffic to our site through Google Ads, Microsoft Ads, and other paid search channels. You'll optimise Shopping, Performance Max, and Search campaigns, leveraging AI-driven automation, audience segmentation, and first-party data strategies to maximise ROAS and revenue growth. This role is perfect for someone who thrives in data-driven performance marketing, understands eCommerce customer behaviour … and Microsoft Ads campaigns Manage and refine product feed optimisation for Google Merchant Center Leverage Smart Bidding, Audience Targeting, and AI-driven automation to scale efficiently Implement remarketing and customer segmentation strategies using first-party data Conduct A/B testing on ad copy, product images, and bidding strategies Monitor eCommerce KPIs (ROAS, AOV, CVR, CPA, CTR, LTV … analyse data, track attribution, and optimise for incremental revenue growth Solid understanding of attribution models and MMM tools e.g. Fospha Knowledge of first-party data strategies, remarketing lists and customer segmentation Strong understanding of privacy-first advertising (GA4, server-side tracking, GDPR, CCPA) Excellent skills in A/B testing ad creatives, landing pages, and bid strategies Exceptional More ❯

tailoring the value proposition to clients alongside the sales and account teams. You'll be working cross functionally with Product, Sales & marketing, connecting commercial and platform teams by providing customer demand validation and market fit. You will have experience across the following: At least 6 years experience in proposition development, product marketing or commercial strategy. Proven success in a … B2B or B2B2C tech, financial services, travel, loyalty or SaaS. Strong analytical skills with the ability to derive insights from complex data and market dynamics. Knowledge of pricing strategy, customer segmentation, and positioning frameworks. Excellent storytelling and stakeholder management The position is based in London, with 2 days required in the office. You'll participate in a detailed More ❯

a top-tier global private equity firm The company's vision is to shape a new era for the construction and skilled trades industry, delivering unmatched value through innovation, customer-centric solutions, and scalable technology. The Opportunity We are seeking an exceptional Chief Sales Officer (CSO) to lead the next phase of commercial growth as the company scales towards … ensuring consistent commercial execution and best practices across countries. Organizational Scale and Development Build and develop a scalable, multi-country commercial organization, embedding a high-performance, data-driven, and customer-centric culture at every level. Revenue Growth Drive sustainable recurring revenue growth by deepening market penetration, expanding share of wallet within the existing customer base, optimizing pricing strategies … Establish the company as the undisputed category leader for software solutions serving the construction, installation, service, and skilled trades industries across Northern Europe and beyond. Lead initiatives to maximize customer lifetime value (CLTV) and ensure consistently strong net revenue retention (NRR) across all markets. Sales Excellence and Operating Model Define, implement, and continuously refine the company’s Go-To More ❯

You’ll have experience supporting marketing campaigns, preferably with some exposure to account-based strategies, marketing automation tools, and event planning. You understand what it takes to deliver great customer and prospect experiences. To be ahead of the pack, you might have: 1 - 3 years of marketing experience, preferably in B2B technology, SaaS, or finance/ERP industries Experience … with digital tactics including paid media, email, webinars and content syndication Familiarity with marketing automation and CRM tools (e.g. Marketo, Salesforce) Understanding of ABM methodologies, campaign orchestration, and customer segmentation Strong campaign planning and project management skills, able to prioritise and manage multiple projects and stakeholders Analytical mindset with a focus on data and performance tracking What’s … contributions are recognised. About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built ERP and supply chain management solutions and superior customer experiences from people who care. With over 4000 employees, 50 different products and a global client base of 10,000+, there’s no better time to advance your career More ❯

Informa Festivals brands, introducing best-in-class digital marketing practices to enhance digital maturity and commercial outcomes. The role supports brands by providing data-driven digital marketing automation, digital customer experience focus on landing and website content, and coordinating digital marketing operations to activate initiatives with the customer at the center. The primary responsibilities include: Leading digital email … progress, and automating processes to improve delivery speed. Managing the marketing automation team and upskilling the marketing operations team on MarTech tools. Ensuring campaign quality through QA functions. Owning customer segmentation and guiding brands on data quality and signals. Coordinating marketing operations and technology integration projects. Key competencies include customer-centric digital strategies, analytical skills, trend awareness More ❯

community builders, combining cutting edge brand expertise with seasoned SaaS experience. The Role Strategic Development: Lead the development and execution of CRM strategies that align with brand goals, enhancing customer engagement and loyalty. Implementation: Build, refine, and scale CRM workflows, campaigns, and touch-points, ensuring seamless integration with existing systems and processes. Data-Driven Insights: Analyse customer data … balance of creativity and data-driven thinking to your approach, blending innovative ideas with strategic rigor. Passion for Brands: You love working with brands and understand the nuances of customer engagement in the lifestyle and MarTech sectors. Independent & Proactive: As our CRM Manager, you thrive in an autonomous environment, taking initiative and driving projects forward. Collaborative: You value partnerships … understanding of CRM best practices in industries like beauty, fashion, or MarTech. Demonstrable success in delivering scalable and effective CRM strategies for well-known brands. Familiarity with integration tools, customer segmentation, email marketing, and lifecycle management. Why Duel? We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout More ❯

across brands to introduce best-in-class digital marketing practices to grow digital maturity and commercial outcomes. The role supports brands by providing data-driven Digital Marketing Automation, digital Customer Experience focusing on landing and website content pages, and coordination of Digital Marketing Operations processes to activate initiatives while keeping the customer at the center. The key responsibilities … progress, and automating processes to increase efficiency. Managing the Marketing Automation execution team and upskilling the Marketing Operations team on MarTech tools. Ensuring campaign quality through QA functions. Owning customer segmentation for campaigns and guiding brands on data quality and signals. Coordinating marketing operations and technology integration projects. Required skills and experience: Over 10 years’ experience in marketing More ❯

OC&C is regularly tasked with problems where the answers are hidden in large, messy and complex data sets such as transaction data, customer-behaviour data and web data. Our Analytics practice works in teams alongside our strategy colleagues to unearth insights, identify recommendations and communicate them persuasively to our clients. The VP role centres on project delivery with … Experience in translating key client issues into clear deliverables Experience in programming with Python and creating PoC solutions Experience applying supervised and unsupervised learning algorithms to problems related to customer segmentation, behaviour prediction, response modelling, and/or similar Effective written & verbal communication skills and the ability to adapt style for different internal and external audiences About The More ❯

evolve over time. SKILLS + EXPERIENCE Strong SQL and social platform experience (Facebook, Instagram, TikTok, YouTube) Web/App experience – Google Analytics ideal Experience building bespoke analytics projects e.g. customer segmentation, LTV, churn and pricing Experience merging online and offline data into dashboards for bespoke analytics projects HOW TO APPLY If this sounds like the role for you More ❯

highlight how our solutions address their specific energy needs and ESG goals. Build strong relationships with decision-makers in operations, procurement, and sustainability teams. Attend industry events, exhibitions, and customer sites to represent the business and generate leads. Provide input into commercial strategies, customer segmentation, and product positioning based on market feedback. Collaborate with marketing and engineering More ❯

wider organization's agenda to create value for customers, colleagues, the community, and the company. YOUR SKILLS AND EXPERIENCE Providing expertise in one of the following analytical areas; Targeting, Customer Segmentation, Pricing, Remediation & Securitisation Expert user of programming in at least one computer language e.g., SAS, R, Python. Experience at a large Consulting firm (preferably Analytics consulting). More ❯