51 to 69 of 69 Knowledge Management Jobs in London

through world-class enablement and education. You will also lead the development of AI-powered sales enablement tools and self-service customer portals that streamline access to documentation and knowledge across the legal tech ecosystem. You will work closely with customers, internal teams, and the wider legal tech market to surface insights from customer and market signals, inform strategic … Build content libraries and dynamic enablement platforms that support sales productivity, accelerate onboarding, and improve win rates. Collaborate with revenue teams to ensure alignment of training and messaging Customer Knowledge Portals & Self-Service Develop AI-enhanced customer portals for product documentation and knowledge management in collaboration with engineering and CX teams. Implement taxonomy and content architecture strategies … bias for data-driven decision-making and iterative improvement. Bonus Qualifications Experience in legal tech or adjacent domains (e.g., legal research, CLM, eDiscovery, legal ops). Background in product management, technical marketing, or strategy consulting. Top of Form About Morae: Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and More ❯

design identifying potential stakeholders. Benefit analysis – Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery. Stakeholder management and engagement – Engage with business owners, business change lead sand users to ensure delivery of common purpose. Facilitation – Work with business owners and business users to identify needs. System … exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case. Person Specification: You will have the following skills or proven experience: Requirements Management Solutions Development Planning Risk & Issue Management Quality Management Business Change and Implementation Stakeholder Engagement Change Control Business Case Development Benefits Management Knowledge Management About More ❯

design identifying potential stakeholders. Benefit analysis – Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery. Stakeholder management and engagement – Engage with business owners, business change lead sand users to ensure delivery of common purpose. Facilitation – Work with business owners and business users to identify needs. System … exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case. Person Specification: You will have the following skills or proven experience: Requirements Management Solutions Development Planning Risk & Issue Management Quality Management Business Change and Implementation Stakeholder Engagement Change Control Business Case Development Benefits Management Knowledge Management About More ❯

alignment. Establish trust and credibility with prospective clients through technical expertise Continuous Improvement Track SE performance metrics (conversion rates, attach rates, cycle time). Implement scalable processes, playbooks, and knowledge management tools. Drive continuous improvement through data, feedback, and field intelligence. Analyze win/loss outcomes to identify improvement opportunities in pre-sales approach Stay current on product … features, capabilities, and implementation best practices Contribute to the development of pre-sales SKUs, methodologies and tools Share knowledge and insights with the broader pre-sales and delivery organizations Identify patterns in client requirements to inform service offering development Requirements Experience 8+ years of experience in Solutions Engineering, Pre-Sales, or similar roles at a B2B SaaS company, with … 3+ years in a leadership capacity. Experience supporting enterprise-level sales ($100K–$1M+ ACV). Strong technical background Exceptional leadership, communication, and stakeholder management skills. Proven track record of scaling SE teams in high-growth environments. Comfortable working across time zones, cultures, and virtual teams. Additional Skills Experience with MEDDICC, Command of the Message, or similar sales methodologies. Self More ❯

include the opportunity to develop managerial skills and acting as delegate of authority for the Service Owner. They will have attained a level of system and/or process knowledge in a particular area of the services that makes them a Subject Matter Expert (SME) for that system and/or process. They will use this SME knowledge … associated data quality issues within the designated service(s) Assess, develop and deliver the operational processes, procedures and obligations, including supporting theService Owner to prioritise backlog items, specialist technical knowledge in a number of areas of the BSC and responsible for Local Working Instructions (LWIs) Advise colleagues, the Service Owner and members of the SLT of key operational issues …/developments to manage any impacts to both the BSC and operational processes. Capabilities and competencies: Able to line manage a small team of 1-3 people. In-depth knowledge of the BSC and BSC Processes. Experience in developing customer and technical journeys. Taking ownership of tasks and activities and seeing it through to successful resolution Proficient in use More ❯

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one … also lead initiatives of various sizes to tackle the needs and issues that arise when growing as an organization. For instance, suggest evolutions to roles and responsibilities, better organize knowledge management, or work on large-scale projects related to quality management and production stability. Federate : You contribute to the general well-being of the team, upon opportunity … expect demonstrated experience in helping technical teams build and run in a fast-paced environment, with the right touch of processes and empowerment of individuals. Technical project/product management, engineering management, quality engineering, and production-related roles are typically the kind of roles where such an experience is demonstrated, but we are open to a diversity of More ❯

oriented visualization tools (e.g., Quicksight, Tableau, Excel) to enhance existing ways to empower the team and partner teams. Help develop, upskill and empower team members through trainings and efficient knowledge management. Base qualifications: Experience in analysing and interpreting data with Redshift, Oracle, NoSQL etc. Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modelling, warehousing More ❯

Legal Policy Counsel - Contracting and Know-How (SaaS & AI Focus) Knowledge & Policy Team in the TR GCO - Customers & Commercial Team Reporting to: Head of K&P team Overview: We are seeking a highly motivated, qualified or recently practising commercial lawyer with deep experience in SaaS contracting and a strong understanding of AI-related legal considerations to join our Knowledge … experience in the industry for our customers. Monitor legal developments and market trends, particularly in SaaS and AI, and translate them into actionable guidance for the legal team. Support knowledge-sharing initiatives and lead the creation and delivery of resources to inspire and upskill legal colleagues. Act as an owner on contracting positions, helping drive consistency and quality in … clear, concise, and user-friendly legal language. Practical and commercial mindset, with the ability to translate legal risk into business-aligned guidance. Genuine desire to move into a strategic knowledge support role A self-starter with a genuine interest in legal innovation, transformation, know-how, process improvement, consistency, and enabling scalable legal support. Collaborative, curious and communicative, with experience More ❯

Sr. Software Development Engineer, CS Knowledge Job ID: Amazon Development Centre (London) Limited Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join Amazon Customer Service (CS) technology organization as a Software Development Engineer on our platform level horizontal … Store (GCS) and other diverse set of contents. Our investments optimize content discoverability, implement advanced search algorithms, and ensure accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate … Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers to support Amazon products and services that they purchase. We achieve this by setting the knowledge strategy for all verticals like Retail, Digital, Shipping and Delivery Service, Amazon Business etc. and accelerating the delivery of seamless support experiences across Amazon's diverse set of products. More ❯

Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and root cause analysis for technical challenges • Provide timely and effective support through ticket management and customer communication Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting • Maintain and configure software systems in … to ensure system reliability and performance • Manage software deployments and support infrastructure in AWS and web technology environments • Create and maintain system and support status reports Team Collaboration and Knowledge Management • Coordinate support issue handoffs within the team • Develop and contribute to a comprehensive team knowledge base • Collaborate with cross-functional teams to improve operational excellence Product … and Service Ownership • Take ownership of digital products or system components • Ensure adherence to service level agreements (SLAs) • Coordinate customer notifications and workflow management BASIC QUALIFICATIONS - One year experience in automating, deploying, and supporting large-scale infrastructure - One year experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - one year experience More ❯

delivered and measured. Work in a high-growth environment, selling a world-class multi-tenant cloud software application Represent a product set that is at the forefront of project management, resource management, knowledge management, and collaboration technology What you Bring to the Role Minimum 10+ years experience of quota carrying complex application software (SaaS preferred) sales … Strong organizational skills while maintaining accurate weekly sales forecast. Innovative, competent with proven success in building relationships within existing and targeted accounts. Strong work ethic, self-discipline and time management skills. Achieve or exceed quarterly goals and production levels as defined by sales management. Additional Experience Experience running online presentations (Zoom, Google Hangouts, etc) Working knowledge of or More ❯

Life on the team We have a fantastic opportunity for an experienced Bid Coordinator to join our dynamic and supportive Bid Management Team at Computacenter, based in Hatfield or London on a permanent basis. If youre passionate about bid management and looking to take the next step in your career, this role offers the perfect environment to thrive. … be part of a fun, collaborative team that plays a critical role in retaining and securing new business, and delivering high-quality, customer-focused proposals. At Computacenter, our Bid Management Team provides a structured and professional service across the business, ensuring every bid follows our internal processes and best practices. From initial planning to final submission, we deliver compelling … requirements. Ensure the quality and consistency of all bid documents and presentations, aligning with the bid narrative and client expectations. Support the closure of bid projects by contributing to knowledge management and updating bid content libraries for future use. With the support of a Bid Manager or Senior Bid Manager (as required), you will also: Contribute to the More ❯

operations. It's a strategic, hands-on position focused on real-world implementation and upskilling your team. Key Responsibilities 1. Strategy & Vision Assess current workflows across teams (design, admin, management, etc.) to identify opportunities where AI can add real value. Develop and lead a clear AI adoption roadmap aligned with practice's goals (efficiency, creativity, cost-savings, innovation). … responsible AI use. 3. Tool Selection & Implementation Select and roll out AI tools for: Concept generation (e.g. image-generation tools) BIM & parametric design acceleration Documentation and QA support Internal knowledge management and admin automation Pilot new tools on live or test projects; refine based on results. 4. Integration & Support Work with in house IT/tech team to More ❯

operations. It's a strategic, hands-on position focused on real-world implementation and upskilling your team. Key Responsibilities 1. Strategy & Vision Assess current workflows across teams (design, admin, management, etc.) to identify opportunities where AI can add real value. Develop and lead a clear AI adoption roadmap aligned with practice's goals (efficiency, creativity, cost-savings, innovation). … responsible AI use. 3. Tool Selection & Implementation Select and roll out AI tools for: Concept generation (e.g. image-generation tools) BIM & parametric design acceleration Documentation and QA support Internal knowledge management and admin automation Pilot new tools on live or test projects; refine based on results. 4. Integration & Support Work with in house IT/tech team to More ❯

you will work closely with Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element of their offering. Partners, Principals and … clients Produce high quality mapping documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core attributes required: Highly organised with More ❯

related meetings and workshop and supporting facilitation. Communications and stakeholder engagement: drafting internal and external project communications, e.g., newsletter, email updates and supporting stakeholder engagement key relationships. Information and Knowledge Management: acting as Record Officer for the project SharePoint site, updating key project documents and managing project information/knowledge. Administrative support: invoice processing and monitoring budgets. Providing More ❯

offer a great work environment, competitive salaries, career opportunities, and a wide range of benefits. Your role will focus on integrating best practices from software development into scientific data management to drive NPL's Scientific Digital Transformation. Working alongside leading scientists at NPL and our partners in academia and industry, you will help advance research by creating optimal data … pipeline, from configuring data sources to integrating analytical tools. Responsibilities include developing data architectures, protocols, and software tools to promote the FAIR principles (Findable, Accessible, Interoperable, Reusable) and enabling knowledge representation and reasoning. We seek self-motivated individuals capable of supporting the data needs of multiple teams and platforms. You will be involved in a range of knowledge management projects across different science and industry domains, such as: Developing ontologies to support automation in advanced manufacturing Creating data structures and storage architectures for advanced materials Defining data quality metrics for medical datasets used in machine learning Building information models to represent scientific experiments Improving research data processing through automation, scalability, and infrastructure redesign The NPL Data More ❯

off-site) after the initial period. The Company You will work for an organization specializing in Telephony & Voice provision. They seek someone to assist with projects related to Verint Knowledge Management System. Join a forward-thinking team and be prepared to work independently and efficiently. Technical Delivery Manager (Verint) Required Experience Procurement Installation and Support of Verint/ More ❯

to ensure system reliability and performance. • Manage software deployments and support infrastructure in AWS and web technology environments. • Create and maintain system and support status reports. Team Collaboration and Knowledge Management • Coordinate support issue handoffs within the team, and efficient triaging of incoming issues. • Develop and contribute to a comprehensive team knowledge base by writing run-books More ❯