Proven trouble shooting skills. Ability to confidently provide support with stakeholders of all levels. Previous experience in a similar role with ITIL environment. PC/Desktop Support knowledge including Microsoft Windows XP/7/10/11 onwards. Knowledge and awareness of M365. Excellent communicator both face-to-face & over the phone. Administering Windows Share/File permissions. More ❯
DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s More ❯
DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
at least one of the following areas, along with a broad understanding of how the others contribute to end-to-end solutions. Our current ecosystem includes: Case Handling & Automation: Microsoft D365, Power Platform, Azure Logic Apps, Azure Functions, Azure DevOps Integration: NServiceBus, Azure Service Bus HR & Finance: Workday, Anaplan Productivity & Collaboration: Microsoft365 AI & Intelligent Automation … Azure AI, Microsoft Copilots Why join us? We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: We also offer an attractive, competitive salary and flexible benefits More ❯
Records Management and Technology teams Skills & Experience: Deep knowledge of metadata, content types, retention labels, and taxonomy Experience designing document workflows and lifecycles Hands-on work with SharePoint and Microsoft Purview (ex-Microsoft365 Compliance Centre) Familiarity with AI-driven scanning tools Proven delivery of records management capabilities in technical systems Understanding of retention schedules and More ❯
with Azure DevOps (or similar tools) for CI/CD and backlog/progress tracking Experience integrating PowerApps solutions with APIs or third-party solutions Experience with the wider Microsoft365 platform including SharePoint, Forms, Teams Power Platform Certifications (PL-200, PL-400) D365 Certifications (MB210-230) Eligibility for SC clearance Desirable Experience delivering enterprise scale solutions … with Power Apps Test Studio or other Power Platform testing solutions Experience of delivering with the Success by Design framework Power Platform Certifications (PL-900, PL-600) Experience with Microsoft Azure PaaS/Azure Integration Services Experience in configuring and deploying Power BI solutions Experience developing and deploying Microsoft Teams Apps Experience with UI/UX design Experience … over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation More ❯
of their Incidents and Service Requests throughout the full lifecycle Essential Skills 4 Years + experience working within a Service Desk or Helpdesk environment. Technical knowledge of MicrosoftO365 technologies including Entra ID. Technical knowledge of Microsoft Azure and Intune. Previous experience working with audio and video conferencing tools such as Zoom and MS Teams. VIP support experience More ❯
perform maintenance on network printers and wireless devices Understand and maintain mobile devices, serving as the second point of contact for warehouse hand scanner hardware Manage and support Office365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering with network … handling security groups and user on/off-boarding Provide orientation and guidance to users on new software and computer equipment Implementation and enforcement of security best practices Administer O365 Cloud Suite, including OneDrive, Teams, and SharePoint Provide education on key applications to users where required Manage the IT helpdesk providing 1st, 2nd & some 3rd Line support Managing stakeholders & escalating … practices and industry knowledge Knowledge of IP telephone systems Windows support experience Active Directory proficiency IT hardware knowledge Basic networking skills Experience with Azure Cloud, Office365, O365 Exchange, SQL Local and wide-area networking knowledge Ability to create, delete, and assign appropriate security levels for users Troubleshooting skills for routers, printers, and other hardware Prior Service Desk More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
across all common computing platforms and hardware Software installation and updates Who you are: Previous helpdesk/desktop/infrastructure support experience in a corporate environment Working knowledge of: Microsoft Windows, macOS, iOS, Android, Microsoft365 (Azure/Intune), Google Workspace, Networking, Servers & Storage, Cloud Solutions (Azure/AWS), Monitoring Tools Must show initiative and be More ❯
the role. Person Profile Technical Expertise Strong experience supporting IT infrastructure in a complex, multi-user environment. Skilled in deploying and managing Windows Server environments (2016+). Confident with Microsoft365, Azure, Active Directory, Hyper-V, and Windows 11. Solid knowledge of cloud technologies and virtualisation tools. Familiar with security software and best practices for device protection. … Competent in networking fundamentals including TCP/IP and LAN/WAN configurations. Skilled in managing endpoint devices and IT hardware. Advanced user of MicrosoftOffice, Teams, SharePoint, and OneDrive. Professional Attributes Excellent communication skills with the ability to explain technical matters to non-technical colleagues. Organised and methodical, with strong documentation habits. Strong interpersonal skills with a collaborative More ❯
and maintenance of technology project initiatives. Responsibilities Private and Public Cloud Migrations, Implementations and builds for various project-based work Manage and support storage and virtualization platforms Supporting Office365, Azure, Exchange, Active Directory and handling all phases of migrations and upgrades. Office365 and Microsoft Azure and Intune security policy implementation and updates. Work … relating to new projects such as onsite infrastructure deployment, relocations, cloud provisioning etc. Work closely with technical colleagues to develop Client solutions. Qualifications & Experience MCSA, MCSE and/or Microsoft Azure Certifications would be desirable. Experience managing complex technical projects involving integration of multiple systems. 1-2 years of hands on experience: With Cloud Technologies AWS or Azure (preferably … and supporting Microsoft operating system-based servers Expert knowledge in: Microsoft Active Directory, DNS, Group Policy Administration Virtualization: VMware Microsoft Exchange 2010, 2013, 2016 and Office365 Hand held communications device systems (Active Sync, MDM - MobileIron, Airwatch) Supporting various SAN arrays More ❯
clearly communicate information through multiple mediums. EXPERIENCE At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems - Windows and Mac. Microsoft365 - Office (Excel, Word & PPT), Visio and Sharepoint. CUSTOMER SERVICE SKILLS Strong communicator - both written and verbally. Active listener - gains knowledge while engaging with the speaker. Team More ❯
experience. Minimum 3 years' experience in IT support within a professional services environment. Minimum 2 years of hands-on experience with Active Directory and Windows 10. Strong proficiency with Microsoft365 applications and cloud services. Experience with remote support tools and ticketing systems. Familiar with local and wide area network concepts, LAN/WAN connectivity, and data More ❯
Bot protection, and Endpoint Security. Without being an expert in all technologies, already has knowledge and experience of configuration and trace analysis on the following systems: AWS, Azure and Microsoft365 Security Endpoint Detection and Response Firewall and VPN Network Anomalies reporting tools SIEM Technology Experience with working with third party service providers Desirable MDM WAF SQL More ❯
based, working with the team, however, there will also be visits to client London offices from time to time Managing ticket queues Experience on a busy service desk Office365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting and deployment DNS management AzureAD and Active More ❯
excellent customer service and follow up to confirm issue resolution Qualification/Requirements Excellent verbal and written communication skills Strong IT troubleshooting knowledge, both hardware and software Familiarity with Microsoft365, Jira, and Azure Active Directory Attention to detail and ability to manage multiple priorities Experience working within cross-functional teams High adaptability to dynamic and fast More ❯
three years' experience in a cyber security role, infrastructure, or advanced third-line support. Strong knowledge of security frameworks and standards such as ISO 27001 and GDPR. Expertise in Microsoft365, SharePoint, Azure architecture, security, and Entra. Proficiency in security tools and technologies, including firewalls, identity management, and layered security stacks. Experience in incident response and forensic More ❯
of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 More ❯
our journey at SAMARA. Tasks Translate customer workflows into dynamic AI flows (e.g., file checks, rostering logic, status alerts) Build prompt- and agent-driven workflows for compliance tasks within Microsoft365 (Outlook, SharePoint, Excel, Teams) Ship and iterate rapidly alongside current CTO and product + delivery leads Develop and implement cutting-edge AI algorithms and models that … technology and apply them effectively to drive innovation within the company. Optimise and scale machine learning models for performance and efficiency, leveraging best practices in AI engineering. Integrate using Microsoft Graph API or prebuilt plugins Requirements Strong experience with LLMs (OpenAI, Mistral, Claude, etc.) Built with tools like LangChain, OpenRouter, or function-calling agents Solid with Next.js, Node.js, or … Python (we're flexible) Some experience (or curiosity) around regulated workflows and operational complexity Bonus: Microsoft Graph API or 365 integration experience Benefits Shipped work + immediate income on paid enterprise deliverables Early equity and a core role in future funding rounds Mentorship and ownership: work alongside the current CTO to be mentored Work alongside passionate, experienced More ❯
SPF, and DKIM records DNS management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including … WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd … Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in MicrosoftOffice, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations More ❯
upgrades when required What You'll Need: 2+ years’ experience in a similar IT support or service desk role Excellent communication and customer service skills Solid technical knowledge of Microsoft365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or … comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people and offers exposure to modern tools and professional development, this could be the role for you. More ❯
gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible … for translating business requirements into robust, efficient, and scalable Power Platform solutions. Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform, and SharePoint Online across all stages of the software development life … and Model-Driven Power Apps. Configure and customise Dynamics 365 and SharePoint Online, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products More ❯
need to be confident, reliable and able to think on your feet. We're after someone who's: Experienced in on-site IT support (ideally 3+ years) Skilled with Microsoft desktop and server tech (Windows 11, Microsoft365, etc.) Familiar with virtualisation tools like Hyper-V A great communicator with a calm, proactive approach Organised and More ❯
records accurately. Contribute to the smooth daily running of the office environment. What We’re Looking For: Solid understanding of Windows 11 configuration and security best practices. Experience with Microsoft365 apps and services (Teams, Exchange Online, SharePoint, OneDrive). Exposure to Intune, Defender, Autopilot, and Apple Business Manager (desirable). Knowledge of UCaaS/SaaS voice More ❯
AV equipment and desk technology to ensure it is always ready to be used. Use your expertise to support everything from Mac and Windows devices to AV systems, Office365, and endpoint management tools. Collaborate closely with InfoSec, Enterprise Tech, and other engineering squads to resolve complex problems and improve tooling. Monitor stock and hardware inventory, and make More ❯