integrates seamlessly with a wide range of third-party applications, making it the preferred choice for teams worldwide. Overview We are seeking a highly strategic and experienced Customer Success Manager to lead retention efforts across our high-value and EMEA accounts. This London-based role will focus on the retention of our top strategic clients, as well as part … key metrics (e.g., NRR, usage data, health scores) and act on early warning signals. Work closely with Account Managers to identify strategic upsell opportunities. Build long-term relationships with senior stakeholders to become a trusted advisor. 5+ years in Customer Success roles within a B2B software environment. Proven track record managing complex, high-value accounts with multi-stakeholder communication. More ❯
Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI/ML Customer Experience SaaS scale-up. The Company AI MarTech, CX & Analytics SaaS $100m in funding from More ❯
Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to More ❯
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers More ❯
Sr. Websites & Content Manager, Amazon Shipping Job ID: Amazon EU SARL (UK Branch) The Amazon Transportation Services (ATS) business collectively represents some of the most critical components of Amazon's first-class transportation network. Everything we do is aimed at further delighting our customers with faster, cheaper and more efficient means of receiving packages. With Amazon Shipping, Sellers and … to measure impact and determine improvements - Experience in marketing or marketing research - Experience using Microsoft Excel to manipulate and analyze data - Experience presenting metrics and progress to goal to senior leadership - 5+ years of professional non-internship marketing experience PREFERRED QUALIFICATIONS - Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars More ❯
diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a Sr. manager of Applied Science who can lead a team of talented scientists to build advanced algorithmic systems that help manage the safety of millions of transactions every day. You will … management systems, including exploration of GenAI applications - Guide team strategy in analyzing Amazon's historical business data to identify risk patterns and trends that inform business decisions - Partner with senior leaders to frame business problems, establish scientific vision, and execute strategic roadmaps across the organization - Direct research initiatives in novel machine learning approaches and ensure successful implementation of promising … QUALIFICATIONS - A PhD in Computer Science, Machine Learning, Statistics, Operations Research or relevant field - 10+ years of industry experience in predictive modeling and analysis as a scientist or science manager - Experience in managing managers - Machine Learning breadth and depth - Ability to think creatively and solve complex business and technical problems - Skills in SQL/Python/R (or similar More ❯
by developing FSI accounts? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As a Sr. Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving service adoption, usage growth and More ❯
Senior Research Exec/Research Manager, Quant - Brand/Comms Specialist Global Digital Agency Thank you for your interest in this opportunity, unfortunately this role is no longer available. Please click here to see all the roles we are currently working on. Location: Central London Salary: c.£30-34,000 + excellent benefits Job type: Permanent Reference More ❯
integrates seamlessly with a wide range of third-party applications, making it the preferred choice for teams worldwide. Overview We are seeking a highly strategic and experienced Customer Success Manager to lead retention efforts across our high-value and EMEA accounts. This London-based role will focus on the retention of our top strategic clients, as well as part … key metrics (e.g., NRR, usage data, health scores) and act on early warning signals. Work closely with Account Managers to identify strategic upsell opportunities. Build long-term relationships with senior stakeholders to become a trusted advisor. More ❯
phase. Join a supportive, quality-driven team that believes in long-term impact, not short-term wins. They are expanding their Employer Engagement Team and are looking for a Senior Executive to lead on developing meaningful, lasting partnerships with employers that result in real apprenticeship and training opportunities. What You ll Be Doing • Secure new employer partnerships and drive … and employer experience Who Are They Looking For • 3+ years experience in apprenticeship or training provider sales, employer engagement, or business development • Confident, credible communicator able to engage at senior level • You will need to demonstrate your sales history and give examples of success • Understands the apprenticeship levy, funding landscape, and FE sector • Brings energy, organisation, and a consultative More ❯
service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Senior Risk & Control Managers are responsible for leading risk business partnering for one or more areas across Customer Operations to foster a risk-based decision making culture, provide guidance on … for your work-from-home setup. The application journey has 3 key steps A short call with someone from the Monzo Hiring Team An initial call with the Hiring Manager 2 - 3 interviews (Technical + Behavioural + Leadership) conducted via GoogleMeet This process should take around 2-3 weeks - your schedule is really important to us, so we promise More ❯
privacy for Germany, advising the business on data protection and making sure it stays compliant across multiple markets. You'll shape privacy assessments, track compliance and report directly to senior leadership, giving you a strong voice at the top table. Building relationships across the business will be key, so you'll work closely with privacy champions and stakeholders to More ❯
growing companies in our space, and consistently rated as the best tool in the market by our customers. We have big plans ahead and are looking for a rockstar Senior PMM to join our Marketing team! About You: -Ideal candidates will have a proven record in product marketing and experience working on technical products. -You would have a strong More ❯
of insight to help you decide if we're the right fit for you. Here's what you can expect for this role: Recruiter Screen - 30 min (virtual) Hiring Manager interview - 45 - 60 minutes (virtual) Case Interview - 60 minutes (virtual) Final Interview- Meet the Team at our office - 60 minutes (virtual More ❯
Coro is seeking a talented, passionate, and entrepreneurial Territory Account Manager to join our fast-growing channel team. Based in Toronto, this key hire will support the Adaptiv Networks business but will primarily focus on building new partner relationships and driving net-new business across Canada. As a Territory Account Manager, you will play a critical role in … to ensure accurate visibility and execution. Qualifications 3-5+ years of experience in channel sales, partner development, or indirect sales within cybersecurity. Previous experience as a Channel Account Manager is a must. Previous experience supporting Adaptiv or selling SD-WAN or SASE Solutions preferred. Proven success managing partner networks in a quota-carrying capacity. Strong knowledge of the … travel domestically as required. Skills and Experience 3-5+ years of experience in channel sales, partner development, or indirect sales within cybersecurity. Previous experience as a Channel Account Manager is a must. Previous experience supporting Adaptiv or selling SD-WAN or SASE Solutions preferred. Proven success managing partner networks in a quota-carrying capacity. Strong knowledge of the More ❯
Vimeo is on the hunt for a dynamic Sr. Renewals Manager to support our EMEA customers. Are you ready to take charge of renewing and expanding Vimeo's client relationships? Vimeo, a leader in the innovative video experience platform, is looking for a Renewals Manager who is adept at driving customer retention and revenue growth. Your role is More ❯
growth. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region. Key job responsibilities As Sr. Program Manager, you will play a crucial role in identifying, assessing, and mitigating legal risks associated with one or more program level components, ensuring compliance with regulatory requirements. This is a … challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders - Ability to collaborate with and effectively influence remote teams in multiple time zones PREFERRED QUALIFICATIONS - MBA from a leading business school - Program management experience - Advanced Knowledge of … SQL and VBA or willingness to learn - Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments - History of developing business strategy in conjunction with senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and More ❯
Snr. Technical Account Manager, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) - F93 At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud … functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the More ❯
we built the world's most adopted cloud. Join us and help us grow. The Team Name Here at Amazon Web Services (AWS) is looking for a (Sr.)BD Manager to build, deliver, and maintain complex products that delight our customers and raise our performance bar. You'll design fault-tolerant systems that run at massive scale as we … is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop More ❯
your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We'd love to hear from you! About the role As Sr Manager, Account Operations this is a key role in the organisation as the client seeks to improve engagement, system uptake, process and global policy adherence and compliance; with an additional … home but also at the client's regional HQ/office in Slough, however travel to ICP offices in London will also be required. This Systems and Process Success Manager Owner role is to be a primary driver of policy process, user engagement and adoption across a key MarTech system used by our client, and to support business adherence More ❯
functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the … as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data More ❯
Sr. Cloud Operations Delivery Manager (CODM), Enterprise Support - UKI Job ID: AWS EMEA SARL (UK Branch) The Role: As a Sr. Cloud Operations Delivery Manager , you will serve as a designated operational delivery manager for our enterprise customers needing a premium unified operations and support experience from AWS for their most critical workloads. You will be responsible … for building and executing enablement plans in conjunction with the Cloud Operations Architect (a.k.a. Technical Account Manager, COA/TAM) for services such as Incident Detection and Recovery (IDR), Countdown Premium (CDP) and AWS Managed Services. You will orchestrate resources from across Global Services and managing the delivery of multiple services and resources to our customers. This role requires … level service delivery of critical workloads with a strong emphasis on business conversations, account management, or technical program management - Strong verbal and written communication skills with ability to influence senior technical stakeholders - Understanding of incident management, problem resolution processes, IT Operations, and Observability - Proven ability to make high-judgment technical decisions in complex environments - Experience leading cross-functional teams More ❯
leader will have managed multi-team organizations while maintaining the ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define architecture and customer products. You and … software development teams including leaders. - Lead design, implementation, and deployment of successful highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work More ❯
excited about shaping the way great products come to life and improving experiences for millions of customers, we'd love for you to join us! As a Technical Program Manager (TPM) at eBay, you'll play a key role in driving execution across several cross-functional initiatives. You'll collaborate with product, engineering, design, and business stakeholders to deliver More ❯
