26 to 30 of 30 Senior Support Engineer Jobs in London

securities markets. The organization focuses on innovation, collaboration, and trusted markets while supporting the global economy. The company is looking for a Network Engineer to support highly available, low-latency network infrastructure across on-premises and cloud environments within a leading global trading environment. Responsibilities: Act as escalation … point within the Network Operations team Troubleshoot and support complex routing & switching environments Work with BGP, OSPF, MPLS and multicast Manage and troubleshoot firewalls and network security Handle major incidents, escalations and real-time network issues Support customer connectivity and production network changes Analyse network performance and packet ...

Technologies in London is seeking an experienced Senior Customer Success Engineer to lead critical escalations, drive operational excellence, and partner with Product and Engineering to improve the support experience for enterprise customers. You will own on-call rotations, guide incident resolution, and help evolve automation, tooling ...

hands-on with SQL, XML, integrations and data migrations Work alongside technical teams on more complex issues The Need Fluent French speaker Technical support, helpdesk or customer support experience Bonus: SQL, XML, integrations, data migration, B2B SaaS ...

SLAMcore is looking for a Technical Support Specialist to ensure a reliable customer experience. In this role, you will troubleshoot complex issues on the Synthesia platform, validate technical solutions, and collaborate with engineering for escalated issues. With a minimum of 5 years in technical support, you'll need ...

something becomes the tenth Reduce the need for your own role through runbooks, saved queries, Parahelp knowledge, and hands-on upskilling of our senior agents Here's the honest version of why this role exists. In one recent three-month window we escalated 47 tickets to Engineering … it. What Success Looks Like You resolve a growing share of technical escalations without Engineering ever being involved Your escalations are complete, so Engineer can act on them quickly You use AI and you catch it when it's wrong, before it reaches a customer You hold a customer ...