176 to 200 of 207 Service Design Jobs in London

will partner with supporting disciplines such as writers, researchers, product specialists and engineers to build beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best … practice inclusive design at every turn, spanning both the online and offline experiences we create for our community. The difference you will make: As a Senior Staff Experience Designer in London, you will play a critical role in shaping how Airbnb shows up in markets across EMEA, Latin America ...

Project Manager within the Digital Change & Project Delivery department. The role focuses on defining and delivering strategic IT initiatives, ensuring alignment with service design, and maintaining rigorous change control processes while coordinating with technical teams and stakeholders across the university. The post holder will monitor progress, manage risks ...

deliver projects on time, within budget and to defined quality standards. The role focuses on defining project scope, delivering IT services, and ensuring service design and transition processes are followed, with structured reporting and risk management to keep initiatives on track. #J-18808-Ljbffr ...

typically strategic in nature, in support of the lifecycle of existing IT services and infrastructure, or that introduce new IT services. Ensure the defined service design and transition processes are followed when introducing, enhancing, or decommissioning IT services. Deliver effective communication and reporting of progress, maintaining a clear ...

including data centres and server rooms. JohnsonsTechnology Services offers dynamic opportunities for the right candidate toadvance their career and enhance their skills in technology service design anddelivery. You'll also have the chance to develop your leadership capabilitiesby taking on broader responsibilities across regions, projects, and teams. Weoperate ...

driven change and innovation initiatives Translate business challenges into clear functional and non-functional requirements, working collaboratively with technical teams to design AI enabled solutions that meet real needs Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest … environment to support career growth Skills required Minimum: Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies Working knowledge of artificial intelligence, including areas ...

Consult is seeking an experienced SC cleared Service Designer to design and improve complex end-to-end digital services across public sector and government projects. You will map user journeys, define service architectures, and ensure accessibility and compliance with GDS standards. You will work in multidisciplinary teams … with researchers, designers, product managers and architects, driving workshops, stakeholder alignment, and clear design decisions for public services. #J-18808-Ljbffr ...

from Agent Studio to AOE, DFP, Channels, and SRE. About the Role We are seeking a Senior Backend Engineer (Individual Contributor) to lead the design, development, and evolution of backend systems across OneSuite. This is a hands‐on engineering role — you will write production‐grade code, solve complex distributed … systems problems, shape backend patterns, and guide other engineers through technical influence (not supervision). As a Senior IC, you will help define service architecture, enforce engineering best practices, and collaborate across multiple charters to ensure OneSuite’s backend systems are scalable, reliable, secure, and performant. Responsibilities Backend Architecture ...

across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description You will collaborate with the rest of the delivery team including Product … Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements and participate in designing appropriate solutions. You will be an important part of refining scope and requirements, aligning priorities and backlogs and produce various artefacts including Process Flows, Customer journey maps, User Stories ...

technology created with purpose.## **YOUR ROLE**The focus of your role, as a digital solution architect, will be on working in a product design or development team to architect the solutions for our clients. You will work on new or existing IT services that needs innovative solutions and potentially … need to be proven and will require clear leadership to work collaboratively with our clients to achieve their outcome. Your work will include the design of the end-to-end solution, mapping the underlying capabilities needed to build the solution, to ensure the solution meets the required architecture standards ...

client is seeking a skilled User Researcher to help shape accessible, user-centred digital services. Turn research evidence into actionable insights that influence design and delivery in an agile multidisciplinary team. Key Responsibilities: Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides … live services. Synthesise evidence into user needs and actionable insights; present findings to technical and non-technical stakeholders. Work with Content, Interaction and Service Designers, Product Managers, Business Analysts, Delivery and operations to iterate services. Contribute to the UCD community and improve research practice. Essential Experience: Strong digital-service ...

Netcompany is seeking a Lead Service Designer to deliver high-profile digital products and services for the UK’s largest companies and public sector organisations. You will work across user, technical and business operations to build end-to-end solutions that meet user needs and deliver business impact. … will lead design workshops, create service blueprints and rapid prototypes while collaborating with stakeholders to define vision and outcomes for programmes. #J-18808-Ljbffr ...

local authority in east London, serving a population of around 351,000 residents across one of the UK's most diverse boroughs. Its Digital Service team is responsible for the digital products and platforms that residents and council staff rely on every day, with a focus on accessible, user … centred services that support the council's commitment to building a fairer Newham. The role This position sits within the Digital Service and reports to the Lead Digital Products Manager. You would take ownership of established resident‐facing web products, including Newham.gov.uk, the Newham Co‐Create engagement platform ...

independent London-based consultancy looking for a Senior Product Designer who enjoys solving complex problems, shaping digital experiences and getting involved early in the design process. The role combines UX strategy, research and hands-on product design, with plenty of opportunity to work directly with clients, untangle complex … your work from early thinking through to delivery. What we’re looking for At least 5 years of experience in UX or Product Design, ideally gained in a consultancy, agency or studio environment. Strong UX thinking, particularly around complex user journeys, information architecture and service design. Experience contributing ...

Level: £410/day Senior: £455/day Key Responsibilities: Own and optimise end-to-end Credit & Lending customer journeys. Lead product discovery workshops, design sprints and journey mapping. Identify customer pain points using research, insights and data. Translate customer needs into product improvements and prioritised backlog opportunities. Collaborate … with Product Owners, UX, Engineering, Credit Risk and Operations. What We're Looking For: Experience in Customer Journey Management, Product Discovery or Service Design. Strong customer journey mapping and optimisation skills. Experience with FigJam, Visio or similar tools. Strong stakeholder engagement and Agile product delivery experience. Banking, Credit/ ...

London is seeking an experienced Service Designer to join our Strategy & Foundations team for a 6-month fixed-term contract. You will be embedded in a product program for one of the world's leading dealership management software providers, collaborating closely with a Digital Strategist, User Researcher, UX Designer … Technical Architect. As a Service Designer, you will map end-to-end service experiences across a complex multi-product ecosystem. #J-18808-Ljbffr ...

seeking an experienced Service Designer to join the Strategy & Foundations team on a 6-month fixed-term contract. You will be embedded in a product program for a leading dealership management software provider, collaborating with a Digital Strategist, User Researcher, UX Designer, and Technical Architect. You will … service experiences across a multi-product ecosystem, create service blueprints covering customer touchpoints and backstage workflows, and identify #J-18808-Ljbffr ...

building secure, reliable backend services that allow AI agents, merchants, payment platforms, and risk systems to work together in real time. AI Agent Integrations Design and build secure checkout and payment APIs that AI agents can invoke reliably and deterministically, including support for concepts such … systems. API & SDK Development Build merchant-facing APIs, SDKs, documentation, sample flows, sandbox experiences, and developer tools that make agentic commerce easier to adopt. Design for clear contracts, predictable errors, strong validation, fast testing, and measurable time-to-first-transaction. Use feedback from internal teams, external developers, pilots ...

days a week in London The role: A leading Government Department are seeking a Technical Architect to work across a portfolio of complex service transformation programmes, helping government departments understand their existing technology landscape, identify problems and shape practical, scalable technical solutions. This is not a traditional architecture role … Strong Technical/Solution Architecture experience across a broad range of technologies , particularly cloud, integration, data and digital services Experience leading technical discovery, solution design and technical decision-making A good understanding of digital infrastructure and how technology is used across complex organisations Experience redesigning or evolving technical solutions ...

play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will … provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams. Job responsibilities Design and execute comprehensive research ...

United Kingdom seeks an experienced Business Analyst to join our delivery teams across public and private sectors. You will collaborate with Product Owners, Service Designers, Business Users and Architects to understand client needs and design appropriate solutions. You will refine scope and requirements, align priorities and backlogs ...

pages in an enterprise CMS such as CoreMedia, AEM, Sitecore or Optimizely/Episerver A background in structured, component-led environments (templates, modules and design systems) rather than custom builds from scratch Strong Figma skills, ideally including component libraries or design systems Experience improving journeys, forms and conversion … adverts is reviewed by a person, not AI. Armstrong Lloyd is a specialist B2B marketing and sales recruitment provider. We offer a personal service designed to give you the best possible outcome in the recruitment process. ...

Mayfair IT is seeking an experienced Service Designer to improve end-to-end services focused on fraud prevention, detection and compliance within UK government programmes. You will map complex service journeys, collaborate with policy, operations and tech teams, and translate requirements into practical service improvements that ...

repayment simple and fair. You'll help the Credit team understand customer needs for both business and personal credit, and help establish the design foundations for future expansion. What you'll be doing Own the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and support Shape … with Product, Engineering, Research and Analytics to ship high-impact improvements Using data and research to continuously improve customer outcomes Raising the bar for design quality and consistency across Wise's Credit offerings How you'll contribute Help customers understand whether credit is right for them Support responsible application ...

seeking an experienced Service Designer to map end-to-end service experiences within a multi-product ecosystem for a 6-month fixed-term contract. You will create service blueprints that cover customer touchpoints and backstage workflows, identifying opportunities to inform product prioritization. You will lead cross-functional ...